X . B A S I C T R O U B L E S H O O T I N G
Any electromechanical device occasionally requires some troubleshooting. However, most of the problems that may arise can usually be solved with a bit of thought and common sense. Many of these problems occur because the batteries are not fully charged or because the batteries are worn down and can no longer hold a charge.
DIAGNOSTIC FLASH CODES
The diagnostic flash codes for your scooter are designed to help you perform basic troubleshooting quickly and easily. A diagnostic flash code will flash from the status LED in the event one of the conditions listed below develops.
NOTE: Your scooter will not run unless the flash code condition is resolved and the scooter has been turned off, then turned back on.
| FLASH CODE | CONDITION | SOLUTION |
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! | ! | Battery voltage is too low to operate the | Charge fully until charger and any meters |
(2) |
| scooter. | indicate completion. |
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! | ! ! | Battery voltage is too high to operate the | Call for assistance. |
(3) |
| scooter. |
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! ! ! ! ! | Solenoid brake trip. The manual freewheel | Remove the key, then push the manual freewheel | |
(5) |
| lever may be in the freewheel position. | lever to the drive position, restart your scooter. |
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! ! ! ! ! ! | Throttle trip. The throttle control lever | Release the throttle control lever completely, | |
(6) |
| may have been depressed while inserting | then reinsert the key. |
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| the key. |
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! ! ! ! ! ! ! | Throttle trip. Throttle potentiometer | Call for assistance. | |
(7) |
| fault or speed potentiometer fault. |
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! ! ! ! ! ! ! ! | The scooter’s motor is disconnected. | Call for assistance. | |
(8) |
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! ! ! ! ! ! ! ! ! | Possible controller trip. You may be at- | Shut down your scooter for a minimum of | |
(9) |
| tempting to install the battery packs while | several minutes to allow the controller to cool. |
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| the key is inserted or the motor control- | Or, try turning your scooter off, then back on. |
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| ler may be in overheat protective mode. |
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What if all the systems on my scooter seem to be “dead”?
!Make certain that the key is in the “on” position.
!Check that the batteries are fully charged. See VI. “Batteries and Charging.”
!Push in the main circuit breaker reset button. See V. “Your Scooter.”
!Make certain that both battery harnesses are firmly connected to the rear electronics module and to the battery terminals. See IX. “Disassembly and Assembly.”
!Make sure that the
!Check the
!Be sure the power down timer feature has not been activated.
X . B A S I C T R O U B L E S H O O T I N G
What if my scooter does not move when I press the throttle control lever?
!Whenthemanualfreewheelleverispulledup,thebrakesaredisengagedandallpowertothemotor/transaxleassemblyiscut.
!Push down on the manual freewheel lever, turn the scooter off, and then turn the scooter on to return to normal scooter operation.
What if the main circuit breaker repeatedly trips? See V. “Your Scooter.”
!Charge the scooter’s batteries more frequently. See VI. “Batteries and Charging.”
!If the problem continues, have both of your scooter’s batteries load tested by your authorized Pride Provider.
!You may also perform the load test yourself. Battery load testers are available at most automotive parts stores.
!Follow the directions supplied with the load tester.
!See VI. “Batteries and Charging” or IV. “Specifications” for information about your scooter’s battery type.
What if the battery condition meter dips way down and the motor surges or hesitates when I press the throttle control lever? (See V. “Your Scooter.”)
!Fully charge your scooter’s batteries. See VI. “Batteries and Charging.”
!Have your authorized Pride Provider load test each battery.
!Or, see the previous troubleshooting question for load testing the batteries yourself.
If you experience any problems with your scooter that you are not able to solve, immediately contact your authorized Pride Provider for information, maintenance, and service.
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