Troubleshooting

Flowchart 2.1—Initial Troubleshooting

Begin

troubleshooting.

N

Is there

Go to

“Flowchart 2.2—No

power?

Power, Part 1”.

 

Y

 

N

 

 

 

Beeps,

 

Check

 

 

 

LED board,

 

 

LEDs, or error

 

N

 

 

speaker

 

messages?

 

 

 

 

connections.

 

Go to

Y

 

All drives

 

 

 

“Flowchart

 

 

working?

 

2.17—Nonfunc-

 

N

 

 

tioning Device”

 

Y

 

 

 

 

 

 

Is there video?

 

Go to

 

 

 

“Flowchart 2.6—No

N

Go to

(no boot)

 

Video, Part 1”

 

 

 

 

“Flowchart

Y

 

Keyboard/

 

2.18—Nonfunc-

 

pointing

 

tioning Key-

 

 

 

 

 

device

 

board”or

 

N

working?

 

“Flowchart

 

Y

 

2.19—Nonfunc-

 

 

 

tioning Pointing

 

 

Go to

 

Is the OS

 

 

 

 

“Flowchart 2.9—No

N

 

loading?

 

 

 

OS Loading”

 

Y

 

Connecting

 

Go to

 

 

“Flowchart 2.20—No

 

 

to network

 

Network/Modem

 

 

or modem?

 

 

N

 

Connection”

 

Y

 

 

 

 

 

 

Is there

 

Go to

 

 

 

“Flowchart 2.15—No

 

 

sound?

 

 

 

 

Audio, Part 1”

 

 

 

 

 

 

Y

 

End

 

 

 

 

 

 

Maintenance and Service Guide

2–11

Page 48
Image 48
HP nw8000 manual Flowchart 2.1-Initial Troubleshooting, Power?