LG Electronics LGxxxA1C-B3 manual Gateway and Communication Issues

Page 15

3 Gateway and Communication Issues

3-1 Power Line Communication Issues

The micro inverter has a built-in power line communication module to support communication with the gateway. The gateway includes the same module to communicate with the microinverter. LG AC module monitoring system is designed to automatically achieve power line communication without additional configuration.

However, the gateway and microinverter are commonly connected to the same power source in a home or building. As a result, other devices can affect the communication between the gateway and micro inverter, and vice versa. This interference can lead to communication issues.

1.AC Module

Power

Communication

 

Smartphone

2. Communication

 

Gateway

 

(Installation

Server

Distribution

App)

 

Router

board

 

Meter

3. Monitoring

PC

Gird

Smartphone

3-1-1 Factors that Affect Power Line Communication

Power strips or surge protectors in the same circuit.

UPS (Uninterruptible Power Supply) or Battery backup units in the same circuit.

Lamp dimming switches.

Power line communication-based home networks or home automation devices.

Sensor lamps

Battery Chargers (Cell phone and laptop charger)

AC Adapters

Heavy rotating motors (fans, refrigerators, freezers, water pumps, etc.)

Home Appliances including but not limited to washing machines and dryers, vacuums, hair dryers, electric drills, etc.

Electricity powered insect repellants.

Other electronic devices.

- Please designate a power outlet for the sole use of the gateway.

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Contents Troubleshooting Guide AC module Product SpecificationsDimension Response to Abnormal Conditions Parameter Range Clearing Time sDedicated Cables Table of Contents Safety Symbols SafetyGateway Ex Web Array View Screen Messages and AlertsEx App Messages Screen Date AC module ID Message typeEx Web Event Screen Ex Voltage Low ScreenApp Message Screen X12 An array of AC modules Ex Frequency Changing Too Fast Screen Nominal Frequency 60Hz 59.3 to 60.5Hz Hawaii 57 to 60.5HzEx AC Frequency Low Ex DC Current High Screen Error #1 DC Voltage HighError #2 DC Current High Ex DC Voltage High ScreenEx Inverter Failure Screen Error #3 AC Current HighError #4 Inverter Failure Ex AC Current High ScreenEx Gfdi Screen Error #5 Temperature ProtectionEx Temperature Protection Screen Alert GfdiFactors that Affect Power Line Communication Gateway and Communication IssuesProblems Checking AC Module through the Smartphone App Checking for Interferences to the Power Line Communication Solving Connection Issues in the Gateway Connecting the Gateway to a Remote RouterChanging the EnerBox Registering Additional AC Modules to the GatewayRelocating a Gateway with Completed AC Module Registration Registering a Replacement AC Module to the GatewayNetwork Configuration Troubleshooting Memo Memo
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