LG Electronics LGxxxA1C-B3 manual Ex Web Event Screen, Ex Voltage Low Screen, App Message Screen

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Ex) Web Event Screen

1Current Issues : Provides the current conditions of the system.

2Event History : Provides the event records for aspecified period.

3Click the device in the query results to check the “Issue Details”. A pop-up window will appear. Issue Details : Shows the following information:

Affected devices, alert type, alert duration and detailed descriptions.

Notice #1 and #2 AC Voltage High/ Low

It occurs when the system voltage is lower or higher than the operational threshold. Due to a problem of the power company, it can temporarily happen or and it is automatically adjusted by the power company. If the problem persists, check the followings.

Nominal Voltage 240 Volt AC

Nominal Voltage 208 Volt AC

L1, L2 to neutral

106 to 132 Vac

L1, L2, L3 to neutral

106 to 132 Vac

L1 to L2

211 to 264 Vac

L1 to L2 to L3

183 to 229 Vac

Ex) Voltage Low Screen

App Message Screen

Web Event Screen

Check the voltage at terminals in the distribution panel,sub-panel, AC junctionbox and transformer between the grid and the AC module system. Otherwise, the grid may be unstable or there may be a problem with the maximum capacity of the transformer. There is also a possibility of short circuits arising between two conductors.

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Contents Troubleshooting Guide AC module Product SpecificationsDimension Response to Abnormal Conditions Parameter Range Clearing Time sDedicated Cables Table of Contents Safety Symbols SafetyGateway Ex App Messages Screen Messages and AlertsDate AC module ID Message type Ex Web Array View ScreenEx Web Event Screen Ex Voltage Low ScreenApp Message Screen X12 An array of AC modules Ex Frequency Changing Too Fast Screen Nominal Frequency 60Hz 59.3 to 60.5Hz Hawaii 57 to 60.5HzEx AC Frequency Low Error #2 DC Current High Error #1 DC Voltage HighEx DC Voltage High Screen Ex DC Current High ScreenError #4 Inverter Failure Error #3 AC Current HighEx AC Current High Screen Ex Inverter Failure ScreenEx Temperature Protection Screen Error #5 Temperature ProtectionAlert Gfdi Ex Gfdi ScreenFactors that Affect Power Line Communication Gateway and Communication IssuesProblems Checking AC Module through the Smartphone App Checking for Interferences to the Power Line Communication Solving Connection Issues in the Gateway Connecting the Gateway to a Remote RouterChanging the EnerBox Registering Additional AC Modules to the GatewayRelocating a Gateway with Completed AC Module Registration Registering a Replacement AC Module to the GatewayNetwork Configuration Troubleshooting Memo Memo
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