Nortel Networks X-6000 manual Assigning a custom operator, Blocking messages

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Assigning a custom operator

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You can offer your callers the option of leaving a message or speaking to one of your assistants or colleagues. In your greeting, tell callers to press zero if they wish to speak to this person in your absence. The custom operator number is the number your callers reach when they press zero. Ask your administrator if this feature is available to you.

To review and assign your custom operator number

1While logged in to your mailbox, press 8 0 for mailbox options, then 1 to review the custom operator number.

A prompt tells you the current custom operator number.

2Enter the new custom operator number.

Blocking messages

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You can temporarily prevent your callers from leaving messages in your mailbox. You can choose to transfer callers to an operator, or disconnect them. As a courtesy to your callers while message blocking is turned on, you should record a temporary greeting that provides details of your absence and tells callers what to do. Ask your administrator if message blocking is available to you.

To block your messages and set options

1Press 8 0 for mailbox options, then 7 for message blocking.

2Turn message blocking on or off:

￿To turn message blocking on at all times, press 1.

￿To turn message blocking off, press 2.

￿To block your messages only when a temporary greeting is in effect, press 3.

3To allow callers to speak to the custom operator you assigned, press 1. Or, to have callers disconnected after your greeting, press 2.

Turning Autologin on or off

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Ask your administrator if Autologin is available to you. See To log in using Autologin, page 7.

1While logged in to your mailbox, press 8 0 for mailbox options, then 4 for Autologin.

2Press 1 to turn Autologin on, or press 2 to turn it off.

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Contents L l P i l o t TM Contents Welcome to CallPilot CallPilot terms How to use this guideWorking with CallPilot Help sourcesCallPilot keypad commands Message List CommandsUsing standard commands Playing and recording To log in for the first time To log in using Autologin Logging in to your mailbox To logChanging your password Recording your nameTo play, delete, or re-record your greeting Recording greetingsTo set the expiry date for your temporary greeting Blocking messages Turning Autologin on or offAssigning a custom operator To review and assign your custom operator numberTo play your messages Playing your messagesTo review and respond to your messages Changing message speed Changing message volumeDeleting and restoring messages Replying to the sender and all recipients Calling the senderReplying to the sender To call the senderForwarding a message To forward a messageComposing a message To cancel an address entryTo address, record, and send a message To address a message to a distribution list Addressing a messageTo address a message to a local mailbox To address a message to a telephoneChecking and editing your message Addressing by nameTo address by name To add a Private option Adding message optionsTo add an Urgent option To request an acknowledgment to your messageAdding message attachments To add an attachment to a messageExpress messaging Thru-dialingTo create a personal distribution list Distribution listsTo play, edit, or delete a personal distribution list Remote Notification To set up Remote Notification the first timeTo turn Remote Notification on and off Working in Remote Notification setup Remote Notification PlannerTo change your notification message type To change your notification daysTo change your notification times When you are the caller Your CallPilot numbers CallPilot Multimedia Messaging User Guide