Recording greetings

8 2

You can record external, internal, and temporary greetings. Callers from outside your organization hear your external greeting, callers within your organization hear your internal greeting. If you don’t record an internal greeting, all callers hear your external greeting.

You can record a temporary greeting to tell your callers that you are away from the office. All callers hear your temporary greeting if you record one. Tell your callers the times or dates of your absence, and when you will retrieve your messages. You can set up your mailbox to refuse messages while you are away. See Blocking messages, page 10.

Keep your greetings brief and informative, and speak clearly. Check your greetings by calling your number from external and internal telephones.

To record your greeting

1While logged in to your mailbox, press 8 2.

2Press 1 for external greeting, 2 for internal greeting, or 3 for temporary greeting.

3Press 5 to record. Wait for the tone, then record your greeting.

4Press # to end the recording.

To play, delete, or re-record your greeting

While at your greeting, you can play, delete, or re-record it.

To play your greeting, press 2.

To delete your greeting, press 7 6.

To re-record your greeting or add to it, press 5 at the point in the greeting where you want to start. Record the new greeting, then press #.

To set the expiry date for your temporary greeting

You can set an expiry month, day, and time for your temporary greeting. When the temporary greeting expires, your callers will hear your external or internal greeting.

1While at your temporary greeting, press 9 to set the expiry date.

2Enter the month, day, and time, pressing # after each entry.

For the current month or day, press # only.

For a time setting of 9:00, press 9 0 0 #. For a.m., press 1; for p.m., press 2. Expiry time will be 9:00 in the time zone at your mailbox location.

For the standard expiry time of one minute after midnight on the date you specified, press # for time.

For no expiry, press ###.

If you do not set an expiry date, or if you press # for month, day, and time, your temporary greeting will remain in effect until you delete it.

To return to your messages

When you have finished recording your greetings, press 4.