Mitel 5603 manual Troubleshooting

Page 5

Table of Contents

Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

In Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Call Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Call List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Call Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Contact Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Call Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Edit Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Delete Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Central Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Sound and Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Select Headset Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Screen Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Time & Date Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Phone Lock Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Change the Menu Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Change Owner ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

In Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Advanced Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Admin Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Clear Lists in Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

System Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Software Upgrade and Additional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Handset Updates via Charging Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Operation Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Accessibility and Voice Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Maintenance of Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

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Contents MiVOICE Business and 5000 Communications Platforms Trademarks Iii Wireless Handset User Guide Troubleshooting Wireless Handset User Guide 5603 Handset About Your PhoneSound off key Description of Your HandsetFeatures and Functions Chargers Contacting Emergency ServicesDesktop Charger Rack ChargerExposure to Radio Frequency Signals Tips for your Comfort and SafetyFrequency Range Dont cradle the handsetChemical Resistance Environmental RequirementsIcons Icons and Text in the DisplayMenu icons Keys and Buttons Standby mode, and number input mode Volume ButtonSoft Keys Alphanumeric KeysHeadset Text input modeTurn the Audible Signal On/Off Switch the Handset On/OffCustomizing Your Phone Lock/Unlock the KeypadLock/Unlock the Keypad during a Call Lock/Unlock the HandsetMake a Call Making and Answering CallsDial a Number from the Company Phonebook Answer a CallDial a Name from the Central Phonebook1 During a Call Start a New Call during Conversation Call Handling for MiVoice Business Accessing FeaturesTo retrieve the Held Call HoldTransfer Method ConferenceAnswer Call Waiting Call Park CallbackCall Pickup Advanced Features for MiVoice BusinessCall Forward Direct Do Not DisturbGroup LoudspeakerCall Handling for the Mitel 5000 CP Call Handling for the Mitel 5000 CP Retrieve a Held CallConference Call Operator Advanced Features for the 5000 CPReverse Transfer Config AssistantCheck the Voice Mail Inbox Voice MailReceive a Voice Mail Contacts Navigate the Menu Enter/Exit the Menu ModeCalls Menu TreeContacts Settings Call Call List Call MenuMissed Calls Contact MenuCall Time Call ContactAdd Contact Edit ContactAdd New Contact Add from Call ListCentral Phonebook Delete ContactSearch by Name Search by NumberSound and Alert Settings Settings MenuTime & Date Settings Display SettingsSelect Headset Profile Screen SaverSet Time Format Phone Lock SettingsSet Date Format Activate the Automatic Key lockActivate the Phone Lock AnsweringDeactivate the Phone Lock Change PIN CodeCharger Change the Menu LanguageChange Owner ID System Subscribe Handset in IP-DECT System Manually Priority Unsubscribe SystemRename System Clear Lists in Charger Admin MenuAdvanced Functions System Handling Software Upgrade and Additional FeaturesHandset Updates via Charging Rack Update Completed while in Charger Error or Warning Messages TroubleshootingOperational Problems PDM LED Error IndicationsOperation Notice Accessibility and Voice QualityOperating Area Out of RangeMaintenance of Batteries MaintenanceBattery Warnings Charge the BatteryAttach the Hinge-type Clip Easy Replaceable BatteryAttach the Swivel-type Clip Easy ReplacementEasy Replacement Procedure Before Starting Easy Replacement ProcedureEasy Replacement Procedure using the 5603 Programmer Related Documents LED Indications during Easy ReplacementMitel 5603 Wireless Handset User Guide Index
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5603 specifications

The Mitel 5603 is a versatile and feature-rich desk phone designed for professional environments where effective communication is paramount. With its modern design and robust functionalities, the phone caters to the needs of businesses of all sizes, making it a popular choice for organizations looking to enhance communication efficiency.

One of the standout features of the Mitel 5603 is its high-definition audio quality. Utilizing wideband audio technology, the phone delivers crystal-clear sound that significantly improves the clarity of conversations. This feature is essential in busy office environments, where background noise can often interfere with communication. The wideband capabilities ensure that every word is heard, making it easier for employees to collaborate and engage with clients.

The Mitel 5603 also boasts a user-friendly interface, equipped with a large, backlit display that presents information clearly, even in low-light conditions. This makes it easy for users to navigate menus and access various features swiftly. The phone supports multiple programmable keys, allowing users to customize their experience by assigning frequently used functions or contacts for quick access. The intuitive layout and customizable settings aid in boosting productivity among staff.

Supporting both VoIP and traditional telephony, the Mitel 5603 offers flexibility in terms of deployment and integration with existing communication systems. Its compatibility with various Mitel solutions ensures seamless integration with unified communications, enhancing collaboration tools that many businesses rely on today.

Additionally, the phone is equipped with multiple connectivity options, including Ethernet ports that enable simple network integration. The Mitel 5603 supports Power over Ethernet (PoE), which allows the device to receive power and data through a single cable, simplifying installation and reducing clutter.

The Mitel 5603 is optimized for mobility as well. With built-in Bluetooth technology, users can connect their smartphones for hands-free calling or sync their contacts effortlessly. This feature is particularly beneficial for employees who frequently transition between their desk phones and mobile devices.

In summary, the Mitel 5603 is an advanced desk phone that merges quality audio performance with modern features. Its wideband audio, intuitive interface, customizable keys, flexibility for various telephony systems, and Bluetooth connectivity make it an excellent choice for businesses seeking a reliable communication solution to enhance productivity and collaboration among teams.
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