Advanced Operation
Account Code Calls
Forced Account Codes
Some applications require you to enter an Account Code. These Forced Account Codes may be verified or
➤To dial using Forced Account Codes
1.Place a call in the normal method.
If the call requires an Account Code, a burst of tone (Success Tone) is heard after dialing the telephone number alerting you to enter the Account Code.
2.Enter the account number.
When the number of digits designated for account codes is entered, the number is then checked against the verified list, if chosen, and the call will continue as normal. If the number of digits entered for the account code is not reached or the verified code does not match, then
You can bypass Forced Account Code requirements with three emergency numbers, including 911. See your CTX System Administrator for these numbers:
1) 911 | 2) | _______ 3) | _______ |
Voluntary Account Codes (Verified/Non-Verified)
Voluntary Account Codes are optional. They can be entered during a call and are used for tracking selected calls using SMDR call detail recording option.
If the system is set for Verified Account Codes, station users must enter a specific code when entering the Voluntary Account Code(s) or the code is not validated for the SMDR call report. This does not affect the call.
➤To enter a Voluntary Account Code
Note It’s a good idea to warn the other party that you will be disconnected momentarily when you enter the access code. Once the code is entered, you are reconnected.
1.After accessing an outside line, press )ODVK. Your call is interrupted; you and the other party cannot hear each other. You hear feature dial tone.
2.Dial + the account code. After the account code is entered, the connection is restored.
8 | Strata CTX Standard Telephone 05/02 |