Advanced Operation
Automatic Busy Redial
Automatic Busy Redial
After reaching a busy outside number, you can activate Automatic Busy Redial so that the system automatically redials the number at regular intervals. The system repeats the redial until the destination is no longer busy. This feature may not be on some phones on your system. Automatic Busy Redial is not attempted while your station is busy, but continues to
➤To activate Automatic Busy Redial
1.When you reach a busy number, press )ODVK + . You hear busy tone.
2.Hang up. The system redials, up to 5 to 20 times, every 30 to 180 seconds (depending on system programming). Your telephone receives ring tone when Automatic Busy Redial dials the number and it is available.
3.Lift the handset and wait for the party to answer. If you do not pick up the handset within recall timeout (5 to 60 seconds) after a connection is made, you hear a muted ring for another 30 seconds, then the call disconnects.
➤To cancel Automatic Busy Redial
➤ Lift the handset and press .
Automatic Callback
When you reach a busy station, you can set Automatic Callback to have the system monitor the busy extension and notify you when it becomes idle.
Automatic Callback can also place you in queue for an available outside line, if you reach a line group in which all lines are busy. When a station or line becomes available, the system rings your telephone. Then when you answer, it automatically rings the intended destination. The amount of time the system will wait for an idle destination is set in system programming.
➤To set Automatic Callback
1.If you hear busy tone after dialing an outside line access code or a station number, press . Busy tone stops, followed by success tone, then busy tone resumes.
2.Hang up. You can make other calls while waiting.
Strata CTX Standard Telephone 05/02 | 9 |