Toshiba Strata CTX manual Call Transfer, To transfer a call directly to Voice Mail VM

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The Basics

Call Transfer

Call Transfer

1.While on a call, press )ODVK. You hear internal dial tone.

2.Dial the extension where the call will be transferred. You can remain on the line and announce the call or immediately “blind transfer” the call.

During call transfer, you can connect all three parties by pressing )ODVK.

If you get voice mail, you can leave a message or hang up and let the transferred caller leave a message.

If you hear a long single tone, then announce the call over the called phone’s speaker.

3.Transfer with Camp On: If the station to which you want to transfer the call is busy, you may hang up and the transferred trunk or station will be camped on to the busy destination.

To transfer a call directly to Voice Mail (VM)

1.While on a call, press )ODVK.

2.Enter ￿￿￿￿.

3.Enter the VM mailbox number (usually the same as the extension number).

4.Hang up (the caller is connected to the VM mailbox) or, you can press )ODVK to return to the calling party.

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Strata CTX Standard Telephone 05/02

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Contents Standard Telephone User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Emergency Ringdown Introduction OrganizationConventions Related Documents/MediaBasics Ringing PatternsFlash Making a CallAnswering a Call Flashing Outside LinesMessage Waiting Responding to a Message Waiting IndicationTurning On/Off Message Waiting LED on Another Extension Call Transfer To transfer a call directly to Voice Mail VMConference Calls To conference callsTo transfer conference control Connecting Two Outside Lines Adding Voice Mail to a ConferenceAdvanced Operation Account Code CallsVerified/Non-Verified Account Codes To dial using Forced Account Codes Forced Account CodesVoluntary Account Codes Verified/Non-Verified To enter a Voluntary Account CodeTo cancel Automatic Busy Redial Automatic Busy RedialAutomatic Callback To activate Automatic Busy RedialTo cancel ACB Call ForwardSystem StationCall Forward Settings Call Forward CategoriesCall Forward Procedures To change your Pass CodeTo use the Call Forward button sequence Feature Button Sequence Call Forward Incoming Line Calls Call Forward Any Call Set for Another StationCall Forward Incoming Line Call Set for Another Station Call Park Orbits To park a callTo retrieve a parked call Call Pickup Group PickupPage/Internal Call Pickup To perform Call PickupCall Waiting For Calls On Hold Dialing DescriptionDirect Inward System Access Do Not DisturbTo activate DND Setting DND for Another Extension Door LocksDoor Phones To answer a door phone callTo call/monitor a door phone Door Phone Name/LocationEmergency Ringdown Override CallsBusy Override To call from a door phoneDo Not Disturb Override Executive OverrideTo use DND Override To perform Executive OverrideClass of Service Override To perform Class of Service OverridePaging Privacy OverrideAnswering a All CallEmergency Privacy RedialSpeed Dial Make a Call Using Speed Dial To store a Station Speed Dial Number using an Access CodeStore a Station Speed Dial Number Advanced Speed Dial OperationLong Speed Dial Numbers MeaningOther Voice Mail Features Voice Mail Direct TransferFeature Access Codes Feature Feature Access Code Sequences Account CodeCall Forward Any Calls Internal and External Call Forward System Call ParkCall Pickup Feature Private Network Access CodeConferencing Three Way Disa Secruity Code Change Do Not DisturbAdvanced Operation Advanced Operation Index Index
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