Troubleshooting and Specifications
Range and Performance
Range and Performance
The cordless digital telephone is designed to operate up to 1.1 miles from the base in a completely unrestricted test environment. Typically, ranges of 300 to 400 feet are possible, depending upon the structure of the building the telephone is used in.
For optimum range and performance from your cordless digital telephone, try the following options:
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Place the base units at least 3 to 6 feet away from the deskset; at least 3 feet from metal structures; and at least 6 feet from computers, fax machines or other electronic equipment.
Use an AC outlet not associated with computer or electromagnetic equipment.
Wherever possible, put the base units in the middle of the coverage area.
Mount the base units high in the room, for maximum range.
Locate 3 or less cordless telephones 12 feet apart.
Locate 4 to 10 cordless telephones 20 feet apart.
Nine Simultaneous Conversation Channels
The cordless digital telephone has nine operating channels available.
A common misconception is that this limits a customer to nine cordless phones. This is not the case. Each cordless digital telephone can operate on any of the nine channels. When you turn on a cordless digital telephone, the phone selects an available channel within its’ range. In a given cordless range, nine simultaneous calls can be made. In most businesses, it is unlikely that all nine channels will be in use at the same time. Typically 20 to 30 phones can share the 9 channels.
Another factor is the distribution of the phones in a facility. If your cordless digital telephones are disbursed throughout a facility, there should not be contention for channels. If there are more than nine cordless digital telephones in one area and nine users are using their cordless phones, a tenth user would not be able to connect at that time.
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