Mitel 3300 manual Feature Name

Page 56

General Information Guide - Release 3.1

Feature Name:

Attendant Access

Attendant Alarm Indications

Attendant Bulletin Board

Attendant Busy-Out (Console)

Attendant Busy-Out (Station)

Attendant CAS Interface

Attendant Call Answering Priority

Attendant Call Information Display

Attendant Call Selection

Attendant Conference

Attendant Consoles

Attendant Consoles (Multiple)

Attendant Console Firmkeys

Attendant Console Status Display

Attendant Directory Number

Attendant Help

Attendant Hold

Attendant Identity Information Display

Attendant Language Selection

Description:

See Attendant Directory Number.

See Attendant Console Status Display.

Bulletin Board is shared by all 5550 IP Consoles on the system that have a network connection. Use it to post information that you want other attendants to see and to store speed dial numbers that all attendants can access.

Attendant Busy-Out (Console) places your attendant console in a busy-out condition (absent status) under certain circumstances. In the busy-out condition, incoming calls are automatically rerouted.

Attendant Busy-Out (Station) lets you busy-out a specific station by using the attendant console.

Centralized Attendant Service (CAS) interface allows 3300 ICP to be a remote node for a CAS site. CAS is an attendant call handling service that is provided at a central office switch for calls from both public and private networks.

Attendant Call Answering Priority lets you assign priority to calls based on their destination when multiple calls are waiting, the call with the highest priority is answered first.

The Attendant Call Information Display provides the attendant with information about called and calling parties.

Attendant Call Selection lets you choose which group of incoming calls to answer first; each group is selected by pressing a softkey on the attendant console.

Attendant Conference lets the attendant set up one or more conference connections between central office trunks and internal stations.

See Peripherals.

Multiple Attendant Consoles can be supported.

Attendant Console Firmkeys on your console can be programmed as one of the following feature keys: Phonebook, Guest Service (Hotel/Motel), Trunk Status, Alarm, SMDA, Select Option, or blank (no application).

Attendant Console Status Display on each attendant console displays various parameters such as Day/Night Service, Attendant Status, and Alarm Status.

Attendant Directory Number lets you dial an attendant directory number (typically "0") to reach the attendant. Separate directory numbers can be programmed for each attendant console.

Attendant Help provides online assistance.

Hold lets you temporarily suspend a telephone call. While the call is on Hold, you can use the other telephone features.

Attendant Identity Information Display lets you view the console’s prime directory number, the PB software version, and the console’s hold slot number.

Enables attendant to choose the language of operation for the attendant console (English, French, German, or Italian).

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Contents Page Table of Contents Iii SystemApplications Features Multiple Site Introduction DisclaimerTrademarks CopyrightOverview Product OverviewSystem Architecture Physical System Features SystemController Mitel Networks 3300 ControllerNetwork Services Units Network Services UnitsMitel Networks 3300 Universal Network Services Unit Mitel Networks 3300 R2 Network Services UnitAnalog Services Units Mitel Networks 3300 BRI Network Services UnitAnalog Services Units Mitel Networks 3300 Universal Analog Services UnitMitel Networks 3300 Analog Services Unit MigrationMigration Mitel Networks SX-2000 Micro LightMaintenance AlarmsCircuit Indicators Mitel Networks 3200 Integrated Communications Platform ICPAuthorized Maintenance Access SecurityRedundancy Support Toll ControlSpecifications SpecificationDimensions and Weights Component WeightTone Plans Height WidthApplications System ApplicationsApplications Interfaces Automatic Call Distribution ACDOPS Manager Mitel Networks 6200 Cost Management SolutionsManagement Applications Mitel Networks 6500 Speech-Enabled Applications Mitel Networks 6300 Call Recording SolutionsMitel Networks 6500 Speech-Enabled Applications Mitel Networks 6500 Speech-Enabled AttendantMitel Networks 6500 Speech-Enabled Unified Messaging Mitel Networks 6500 Speech-Enabled Applications OptionsEnterprise Voice Portal MobilityMitel Networks 6100 Contact Center Solutions Mitel Networks 6100 Contact Center SolutionsMitel Networks 6110 Contact Center Management Mitel Networks 6115 Interactive Contact CenterMitel Networks 6160 Intelligent Queue Mitel Networks 6120 Contact Center SchedulingMitel Networks 6150 Multimedia Contact Center Mitel Networks 6170 Contact Center Quality Monitoring Mitel Networks 6180 Contact Center Media CostingDesktop Applications Mitel Networks 5810 PDA ApplicationPeripherals PeripheralsDesktop Mitel Networks 5001 IP PhoneMitel Networks 5005 IP Phone Mitel Networks 5010 IP Phone Mitel Networks 5020 IP Phone Mitel Networks 5140 IP Appliance General Information Guide Release Mitel Networks 5410 Programmable Key Module Mitel Networks 5415 Programmable Key Module Mitel Networks 5423 IrDA Module Mitel Networks 5303 Conference Phone Mitel Networks 5305 IP Office Conference Unit Mitel Networks 5310 IP Board Room Conference Unit Superset Superset Superset Superset Superset Consoles SuperconsoleMitel Networks 5550 IP Console General Information Guide Release Accessories Mitel Networks 3300 In-Line Power UnitMitel Networks 5485 IP Paging Unit Network Lines and TrunksLines TrunksIsdn Integrated Services Digital Network IP NetworkingIsdn Support Isdn ConnectivityIsdn Primary Rate Interface R2 SupportResult Traffic and Performance SpecificationsTraffic and Performance Criteria 25% 55% Typical 85% Network Guidelines LAN/WAN Network ConfigurationICP as a Backup WAN Features Features of the 3300 ICPFeature Name DescriptionFeature Name Attendant Lockout Feature Name Call Release Call Rerouting DNI Emergency Services Mnms MSDN/DPNSS Msdn Release Link Trunk SIG Redial Saved Number Feature Name Xnet Standalone Site SolutionsSolution Overview Page Multiple Site Solution Installed Base Migration Page General Information Guide Release Index 43, 45, 46 User Guides General Information Guide Release
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3300 specifications

The Mitel 3300 is a robust IP-PBX (Private Branch Exchange) designed to cater to the communication needs of businesses of varying sizes. Renowned for its versatility and extensive features, the Mitel 3300 supports both traditional telephony and modern IP-based communications, making it an ideal choice for organizations transitioning into a unified communications environment.

One of the standout features of the Mitel 3300 is its comprehensive set of communication tools. The system supports voice, video, and data services, allowing users to interact through various formats. With an emphasis on mobility, the Mitel 3300 includes mobile applications that enable staff to connect from anywhere, ensuring seamless communication regardless of location.

The Mitel 3300 system is powered by the Mitel Communications Director (MCD) software, which provides central management and control functions. This software is designed to simplify the administration of the phone system, allowing IT teams to manage users, configure features, and monitor system performance through a user-friendly web interface. The platform also supports a wide range of endpoints, including desktop phones, softphones, and mobile clients, ensuring compatibility with existing infrastructure.

Another key characteristic of the Mitel 3300 is its scalability. The system can support small businesses with just a few extensions or large enterprises with thousands of users across multiple sites. This flexibility allows organizations to expand their communication capabilities as they grow, without facing the need for a complete system overhaul.

The Mitel 3300 is built with advanced technologies in mind. Features such as voice-over-IP (VoIP) capabilities enable high-quality audio calls over the internet, reducing costs and improving connectivity. Additionally, the platform supports Unified Communications and Collaboration (UCC) tools, allowing for integrated messaging, presence management, and video conferencing, which further enhance team interactions.

Security is another priority for the Mitel 3300, incorporating features such as encryption and secure access protocols to safeguard communications and sensitive information. This focus on security helps ensure that organizations can rely on the system to maintain privacy and compliance with regulations.

In conclusion, the Mitel 3300 stands out in the realm of business communications with its versatile feature set, scalability, and integration of modern technologies. Its ability to adapt to the evolving needs of businesses, combined with strong security measures, positions it as a reliable solution for organizations looking to enhance their communication infrastructures.
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