Mitel 3300 manual Attendant Lockout

Page 57

General Information Guide - Release 3.1

Feature Name:

Attendant Lockout

Description:

Attendant Lockout prevents the attendant from re-entering a call once the attendant has released.

Attendant Messaging

Attendant Messaging lets you activate a message waiting condition on a station from the attendant console. The condition can be queried or canceled by the attendant or by a station user with the appropriate Class of Service.

Attendant Metered Calls

Attendant New Call Tone

Attendant Position Busy-Out

Attendant Recall

Attendant Ringer Control

Attendant Scratch Pad

Attendant Serial Call

Attendant Setup and

Cancellation of Station

Features

Attendant System Login

Attendant Tone Signaling

Attendant Trunk Group Busy Status

Auto-Answer

Auto-Hold

Automatic Route Selection (ARS)

Autovon

Attendant Metered Calls lets you use the attendant console to track the cost of outgoing trunk calls.

Attendant New Call Tone notifies you of new calls to the attendant console through an audible indication.

See Attendant Busy-Out (Console).

Attendant Recall automatically alerts the attendant when a trunk call has been extended to an idle station and not answered within a specified time-out period or when a call on Hold at the console has not been answered within a selected time.

Attendant Ringer Control lets you mute the attendant console ringer. When the attendant console ringer is muted, incoming calls continue to be indicated by the Call Waiting prompt at the top of the display.

The Attendant Scratch Pad is your own personal telephone directory and Speed Dial list. Use it to save telephone numbers for faster dialing or to store the names and numbers of callers for future reference.

Attendant Serial Call automatically returns a call to the attendant console when the caller finishes with the called party.

The attendant can setup and cancel certain station features such as Call Forward, Do Not Disturb, Callback, and Reminder.

The attendant has access to some programming functions from the attendant console. To access these programming functions, the attendant must log on.

Attendant Tone Signaling lets the attendant send tones over the circuit once a call has been established.

Attendant Trunk Busy Status Display lets you display and/or print the busy status of the system trunk groups from the attendant console.

Auto-Answer lets you automatically answer calls that ring your Prime line.

Auto-Hold lets you automatically place an active call on Hold when you press a line key to originate or receive another call.

Automatic Route Selection (ARS) simplifies local and long distance dialing by automatically selecting the most convenient and cost- effective route and by inserting and/or deleting the proper routing digits.

Allows the system to connect to with Autovon networks (defense switched networks and Canadian switched networks) for incoming and outgoing calls.

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Contents Page Table of Contents System IiiApplications Features Multiple Site Disclaimer IntroductionTrademarks CopyrightProduct Overview OverviewSystem Architecture System Physical System FeaturesController Mitel Networks 3300 ControllerNetwork Services Units Network Services UnitsMitel Networks 3300 Universal Network Services Unit Mitel Networks 3300 R2 Network Services UnitMitel Networks 3300 BRI Network Services Unit Analog Services UnitsAnalog Services Units Mitel Networks 3300 Universal Analog Services UnitMigration Mitel Networks 3300 Analog Services UnitMigration Mitel Networks SX-2000 Micro LightAlarms MaintenanceCircuit Indicators Mitel Networks 3200 Integrated Communications Platform ICPSecurity Authorized Maintenance AccessRedundancy Support Toll ControlSpecification SpecificationsWeight Dimensions and Weights ComponentTone Plans Height WidthSystem Applications ApplicationsApplications Interfaces Automatic Call Distribution ACDMitel Networks 6200 Cost Management Solutions Management ApplicationsOPS Manager Mitel Networks 6300 Call Recording Solutions Mitel Networks 6500 Speech-Enabled ApplicationsMitel Networks 6500 Speech-Enabled Applications Mitel Networks 6500 Speech-Enabled AttendantMitel Networks 6500 Speech-Enabled Applications Options Mitel Networks 6500 Speech-Enabled Unified MessagingEnterprise Voice Portal MobilityMitel Networks 6100 Contact Center Solutions Mitel Networks 6100 Contact Center SolutionsMitel Networks 6110 Contact Center Management Mitel Networks 6115 Interactive Contact CenterMitel Networks 6120 Contact Center Scheduling Mitel Networks 6150 Multimedia Contact CenterMitel Networks 6160 Intelligent Queue Mitel Networks 6180 Contact Center Media Costing Mitel Networks 6170 Contact Center Quality MonitoringMitel Networks 5810 PDA Application Desktop ApplicationsPeripherals PeripheralsMitel Networks 5001 IP Phone DesktopMitel Networks 5005 IP Phone Mitel Networks 5010 IP Phone Mitel Networks 5020 IP Phone Mitel Networks 5140 IP Appliance General Information Guide Release Mitel Networks 5410 Programmable Key Module Mitel Networks 5415 Programmable Key Module Mitel Networks 5423 IrDA Module Mitel Networks 5303 Conference Phone Mitel Networks 5305 IP Office Conference Unit Mitel Networks 5310 IP Board Room Conference Unit Superset Superset Superset Superset Superset Superconsole ConsolesMitel Networks 5550 IP Console General Information Guide Release Mitel Networks 3300 In-Line Power Unit AccessoriesMitel Networks 5485 IP Paging Unit Lines and Trunks NetworkLines TrunksIP Networking Isdn Integrated Services Digital NetworkIsdn Support Isdn ConnectivityR2 Support Isdn Primary Rate InterfaceTraffic and Performance Specifications Traffic and Performance CriteriaResult 25% 55% Typical 85% LAN/WAN Network Configuration ICP as a Backup WANNetwork Guidelines Features of the 3300 ICP FeaturesFeature Name DescriptionFeature Name Attendant Lockout Feature Name Call Release Call Rerouting DNI Emergency Services Mnms MSDN/DPNSS Msdn Release Link Trunk SIG Redial Saved Number Feature Name Xnet Solutions Solution OverviewStandalone Site Page Multiple Site Solution Installed Base Migration Page General Information Guide Release Index 43, 45, 46 User Guides General Information Guide Release
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3300 specifications

The Mitel 3300 is a robust IP-PBX (Private Branch Exchange) designed to cater to the communication needs of businesses of varying sizes. Renowned for its versatility and extensive features, the Mitel 3300 supports both traditional telephony and modern IP-based communications, making it an ideal choice for organizations transitioning into a unified communications environment.

One of the standout features of the Mitel 3300 is its comprehensive set of communication tools. The system supports voice, video, and data services, allowing users to interact through various formats. With an emphasis on mobility, the Mitel 3300 includes mobile applications that enable staff to connect from anywhere, ensuring seamless communication regardless of location.

The Mitel 3300 system is powered by the Mitel Communications Director (MCD) software, which provides central management and control functions. This software is designed to simplify the administration of the phone system, allowing IT teams to manage users, configure features, and monitor system performance through a user-friendly web interface. The platform also supports a wide range of endpoints, including desktop phones, softphones, and mobile clients, ensuring compatibility with existing infrastructure.

Another key characteristic of the Mitel 3300 is its scalability. The system can support small businesses with just a few extensions or large enterprises with thousands of users across multiple sites. This flexibility allows organizations to expand their communication capabilities as they grow, without facing the need for a complete system overhaul.

The Mitel 3300 is built with advanced technologies in mind. Features such as voice-over-IP (VoIP) capabilities enable high-quality audio calls over the internet, reducing costs and improving connectivity. Additionally, the platform supports Unified Communications and Collaboration (UCC) tools, allowing for integrated messaging, presence management, and video conferencing, which further enhance team interactions.

Security is another priority for the Mitel 3300, incorporating features such as encryption and secure access protocols to safeguard communications and sensitive information. This focus on security helps ensure that organizations can rely on the system to maintain privacy and compliance with regulations.

In conclusion, the Mitel 3300 stands out in the realm of business communications with its versatile feature set, scalability, and integration of modern technologies. Its ability to adapt to the evolving needs of businesses, combined with strong security measures, positions it as a reliable solution for organizations looking to enhance their communication infrastructures.
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