Mitel 3300 manual Call Release Call Rerouting

Page 59

General Information Guide - Release 3.1

Feature Name:

Call Release

Call Rerouting

Description:

See Release.

Call Rerouting lets the system redirect calls to alternate answering points or devices under specified conditions. Call Rerouting may be used to redirect calls always (in Day, Night 1, and/or Night 2 mode) or under busy, no answer, or Do Not Disturb conditions.

Call Split

Call Swap

Call Transfer

Call Waiting Swap

Camp-on (Call Waiting)

Camp-on Tone Security

Centralized Attendant Service (CAS) interface

Class of Restriction

Class of Service

Clear All Features

Compression

Conference

Conference Split

DASS II Voice I

Date and Time

See Conference Split.

See Swap.

See Transfer.

Call Waiting Swap lets you use the switch hook to alternate between two calls when a party is in Call Waiting for your station or when you have a call on Consultation Hold.

Camp-on, or Call Waiting, lets you notify a busy party that you are waiting. An attendant may also put a call through to a busy station to indicate they are waiting. Upon hearing the Call Waiting tone, the busy party can either respond or finish the current call.

Camp-on Tone Security prevents you from hearing Camp-on tone. If any party in a call has this option enabled, no Camp-on tone is returned to anyone in the call.

See Attendant CAS Interface

Class of Restriction (COR) limits a station’s access to specified numbers. A station may have three CORs (Day/Night1/Night2 service), and the COR may also be changed by using a Verified Account Code.

Class of Service (COS) defines a station or trunk’s feature and timer options. A station or trunk may have three COSs (Day/Night1/Night2 service), and the COS may also be changed by using a Verified Account Code.

Clear All Features lets you cancel most of the features activated on your extension or another user’s extension.

Compression allows IP calls to be made utilizing less bandwidth than an uncompressed call.

Conference lets you connect three or more people into a single telephone conversation. While you are in a Conference, you can use any of the features that would normally be available during a two-party call.

Conference Split lets you separate a 3-party conference so that you can speak privately with one of the parties. While you are speaking privately with one party, the other party is on Consultation Hold.

Allows basic calls to be made from the system to a DASS II protocol Central Office, using CEPT Digital Trunks and DASS II signaling.

The date and time is set through the System Administration Tool. This data appears on all Station Message Detail Recording (SMDR), traffic measurements, data dumps, display telephones, and attendant consoles.

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Contents Page Table of Contents System IiiApplications Features Multiple Site Copyright IntroductionDisclaimer TrademarksProduct Overview OverviewSystem Architecture Mitel Networks 3300 Controller Physical System FeaturesSystem ControllerMitel Networks 3300 R2 Network Services Unit Network Services UnitsNetwork Services Units Mitel Networks 3300 Universal Network Services UnitMitel Networks 3300 Universal Analog Services Unit Analog Services UnitsMitel Networks 3300 BRI Network Services Unit Analog Services UnitsMitel Networks SX-2000 Micro Light Mitel Networks 3300 Analog Services UnitMigration MigrationMitel Networks 3200 Integrated Communications Platform ICP MaintenanceAlarms Circuit IndicatorsToll Control Authorized Maintenance AccessSecurity Redundancy SupportSpecification SpecificationsWidth Dimensions and Weights ComponentWeight Tone Plans HeightAutomatic Call Distribution ACD ApplicationsSystem Applications Applications InterfacesOPS Manager Mitel Networks 6200 Cost Management SolutionsManagement Applications Mitel Networks 6500 Speech-Enabled Attendant Mitel Networks 6500 Speech-Enabled ApplicationsMitel Networks 6300 Call Recording Solutions Mitel Networks 6500 Speech-Enabled ApplicationsMobility Mitel Networks 6500 Speech-Enabled Unified MessagingMitel Networks 6500 Speech-Enabled Applications Options Enterprise Voice PortalMitel Networks 6115 Interactive Contact Center Mitel Networks 6100 Contact Center SolutionsMitel Networks 6100 Contact Center Solutions Mitel Networks 6110 Contact Center ManagementMitel Networks 6160 Intelligent Queue Mitel Networks 6120 Contact Center SchedulingMitel Networks 6150 Multimedia Contact Center Mitel Networks 6180 Contact Center Media Costing Mitel Networks 6170 Contact Center Quality MonitoringMitel Networks 5810 PDA Application Desktop ApplicationsPeripherals PeripheralsMitel Networks 5001 IP Phone DesktopMitel Networks 5005 IP Phone Mitel Networks 5010 IP Phone Mitel Networks 5020 IP Phone Mitel Networks 5140 IP Appliance General Information Guide Release Mitel Networks 5410 Programmable Key Module Mitel Networks 5415 Programmable Key Module Mitel Networks 5423 IrDA Module Mitel Networks 5303 Conference Phone Mitel Networks 5305 IP Office Conference Unit Mitel Networks 5310 IP Board Room Conference Unit Superset Superset Superset Superset Superset Superconsole ConsolesMitel Networks 5550 IP Console General Information Guide Release Mitel Networks 3300 In-Line Power Unit AccessoriesMitel Networks 5485 IP Paging Unit Trunks NetworkLines and Trunks LinesIsdn Connectivity Isdn Integrated Services Digital NetworkIP Networking Isdn SupportR2 Support Isdn Primary Rate InterfaceResult Traffic and Performance SpecificationsTraffic and Performance Criteria 25% 55% Typical 85% Network Guidelines LAN/WAN Network ConfigurationICP as a Backup WAN Description FeaturesFeatures of the 3300 ICP Feature NameFeature Name Attendant Lockout Feature Name Call Release Call Rerouting DNI Emergency Services Mnms MSDN/DPNSS Msdn Release Link Trunk SIG Redial Saved Number Feature Name Xnet Standalone Site SolutionsSolution Overview Page Multiple Site Solution Installed Base Migration Page General Information Guide Release Index 43, 45, 46 User Guides General Information Guide Release
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3300 specifications

The Mitel 3300 is a robust IP-PBX (Private Branch Exchange) designed to cater to the communication needs of businesses of varying sizes. Renowned for its versatility and extensive features, the Mitel 3300 supports both traditional telephony and modern IP-based communications, making it an ideal choice for organizations transitioning into a unified communications environment.

One of the standout features of the Mitel 3300 is its comprehensive set of communication tools. The system supports voice, video, and data services, allowing users to interact through various formats. With an emphasis on mobility, the Mitel 3300 includes mobile applications that enable staff to connect from anywhere, ensuring seamless communication regardless of location.

The Mitel 3300 system is powered by the Mitel Communications Director (MCD) software, which provides central management and control functions. This software is designed to simplify the administration of the phone system, allowing IT teams to manage users, configure features, and monitor system performance through a user-friendly web interface. The platform also supports a wide range of endpoints, including desktop phones, softphones, and mobile clients, ensuring compatibility with existing infrastructure.

Another key characteristic of the Mitel 3300 is its scalability. The system can support small businesses with just a few extensions or large enterprises with thousands of users across multiple sites. This flexibility allows organizations to expand their communication capabilities as they grow, without facing the need for a complete system overhaul.

The Mitel 3300 is built with advanced technologies in mind. Features such as voice-over-IP (VoIP) capabilities enable high-quality audio calls over the internet, reducing costs and improving connectivity. Additionally, the platform supports Unified Communications and Collaboration (UCC) tools, allowing for integrated messaging, presence management, and video conferencing, which further enhance team interactions.

Security is another priority for the Mitel 3300, incorporating features such as encryption and secure access protocols to safeguard communications and sensitive information. This focus on security helps ensure that organizations can rely on the system to maintain privacy and compliance with regulations.

In conclusion, the Mitel 3300 stands out in the realm of business communications with its versatile feature set, scalability, and integration of modern technologies. Its ability to adapt to the evolving needs of businesses, combined with strong security measures, positions it as a reliable solution for organizations looking to enhance their communication infrastructures.
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