Mitel 3300 manual Msdn Release Link Trunk

Page 63

General Information Guide - Release 3.1

Feature Name:

MSDN Release Link Trunk

Description:

This feature allows the attendant to make a call by using the same incoming trunk. It helps to provide centralized attendant service by allowing the attendants on the attendant system to reroute calls without tying up additional trunk resources.

Multicall Groups

Multiple Consoles

Multiple Message Waiting Indications

Music

Music On Hold

See Groups - Key System and Multicall.

See Attendant Consoles (Multiple).

Line keys on multiline telephones can be programmed as message waiting indicators which are associated with the mailboxes of other stations.

Music lets you listen to the Music On Hold music source through the speaker of the telephone.

Music On Hold provides callers with music while they are waiting for a call to be completed. Music On Hold is provided when a call is on Hold, when a call is transferred to a busy party, or when a call is in Call Waiting for a station. The customer provides the music source.

Networking

Networked ACD

Networked Group Page

NI3 Calling Name Delivery

The system supports both analog and digital networking. See Node ID Recognition and Uniform Numbering Plan.

Networked ACD supports ACD functions over a Mitel Switched Digital Network (MSDN). Agent groups at different locations (on different systems) may service calls on the network independently of where the call first entered the network.

Group Paging can be completed across a network or cluster. This allows a set on system A to page a specific group defined on system B.

NI3 Calling Name Delivery allows the called party to see the name of the caller on the telephone display screen if the caller has programmed Calling Name to "Allow" through IMAT. NI3 supports both incoming and outgoing calls for the system T1 card and is supported by the 3300 Universal NSU.

Night Service

Night Service - Automatic

Node ID Recognition

Non-Busy Station

Night Service lets you redirect calls to alternate answer points for individual trunks. The answer point used depends on the selected mode of operation (Day, Night 1, or Night 2).

Automatic Night Service places the system into Night service automatically if all attendant consoles are unable to receive calls or if all attendant consoles are inactive and the time-out period has expired.

Node ID Recognition lets a system in a network determine if an incoming call applies to it or to another system in the network.

Non-Busy Station lets you program an extension never to return busy tone. This feature is used for special situations such as emergency stations.

Non-DID Extension

Non-DID Extension allows the system to support sets that are not directly accessible to DID trunks. These calls are transferred to Non-DID Extensions by an Intercept Handling point (such as an attendant or a station).

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Contents Page Table of Contents System IiiApplications Features Multiple Site Copyright IntroductionDisclaimer TrademarksProduct Overview OverviewSystem Architecture Mitel Networks 3300 Controller Physical System FeaturesSystem ControllerMitel Networks 3300 R2 Network Services Unit Network Services UnitsNetwork Services Units Mitel Networks 3300 Universal Network Services UnitMitel Networks 3300 Universal Analog Services Unit Analog Services UnitsMitel Networks 3300 BRI Network Services Unit Analog Services UnitsMitel Networks SX-2000 Micro Light Mitel Networks 3300 Analog Services UnitMigration MigrationMitel Networks 3200 Integrated Communications Platform ICP MaintenanceAlarms Circuit IndicatorsToll Control Authorized Maintenance AccessSecurity Redundancy SupportSpecification SpecificationsWidth Dimensions and Weights ComponentWeight Tone Plans HeightAutomatic Call Distribution ACD ApplicationsSystem Applications Applications InterfacesMitel Networks 6200 Cost Management Solutions Management ApplicationsOPS Manager Mitel Networks 6500 Speech-Enabled Attendant Mitel Networks 6500 Speech-Enabled ApplicationsMitel Networks 6300 Call Recording Solutions Mitel Networks 6500 Speech-Enabled ApplicationsMobility Mitel Networks 6500 Speech-Enabled Unified MessagingMitel Networks 6500 Speech-Enabled Applications Options Enterprise Voice PortalMitel Networks 6115 Interactive Contact Center Mitel Networks 6100 Contact Center SolutionsMitel Networks 6100 Contact Center Solutions Mitel Networks 6110 Contact Center ManagementMitel Networks 6120 Contact Center Scheduling Mitel Networks 6150 Multimedia Contact CenterMitel Networks 6160 Intelligent Queue Mitel Networks 6180 Contact Center Media Costing Mitel Networks 6170 Contact Center Quality MonitoringMitel Networks 5810 PDA Application Desktop ApplicationsPeripherals PeripheralsMitel Networks 5001 IP Phone DesktopMitel Networks 5005 IP Phone Mitel Networks 5010 IP Phone Mitel Networks 5020 IP Phone Mitel Networks 5140 IP Appliance General Information Guide Release Mitel Networks 5410 Programmable Key Module Mitel Networks 5415 Programmable Key Module Mitel Networks 5423 IrDA Module Mitel Networks 5303 Conference Phone Mitel Networks 5305 IP Office Conference Unit Mitel Networks 5310 IP Board Room Conference Unit Superset Superset Superset Superset Superset Superconsole ConsolesMitel Networks 5550 IP Console General Information Guide Release Mitel Networks 3300 In-Line Power Unit AccessoriesMitel Networks 5485 IP Paging Unit Trunks NetworkLines and Trunks LinesIsdn Connectivity Isdn Integrated Services Digital NetworkIP Networking Isdn SupportR2 Support Isdn Primary Rate InterfaceTraffic and Performance Specifications Traffic and Performance CriteriaResult 25% 55% Typical 85% LAN/WAN Network Configuration ICP as a Backup WANNetwork Guidelines Description FeaturesFeatures of the 3300 ICP Feature NameFeature Name Attendant Lockout Feature Name Call Release Call Rerouting DNI Emergency Services Mnms MSDN/DPNSS Msdn Release Link Trunk SIG Redial Saved Number Feature Name Xnet Solutions Solution OverviewStandalone Site Page Multiple Site Solution Installed Base Migration Page General Information Guide Release Index 43, 45, 46 User Guides General Information Guide Release
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3300 specifications

The Mitel 3300 is a robust IP-PBX (Private Branch Exchange) designed to cater to the communication needs of businesses of varying sizes. Renowned for its versatility and extensive features, the Mitel 3300 supports both traditional telephony and modern IP-based communications, making it an ideal choice for organizations transitioning into a unified communications environment.

One of the standout features of the Mitel 3300 is its comprehensive set of communication tools. The system supports voice, video, and data services, allowing users to interact through various formats. With an emphasis on mobility, the Mitel 3300 includes mobile applications that enable staff to connect from anywhere, ensuring seamless communication regardless of location.

The Mitel 3300 system is powered by the Mitel Communications Director (MCD) software, which provides central management and control functions. This software is designed to simplify the administration of the phone system, allowing IT teams to manage users, configure features, and monitor system performance through a user-friendly web interface. The platform also supports a wide range of endpoints, including desktop phones, softphones, and mobile clients, ensuring compatibility with existing infrastructure.

Another key characteristic of the Mitel 3300 is its scalability. The system can support small businesses with just a few extensions or large enterprises with thousands of users across multiple sites. This flexibility allows organizations to expand their communication capabilities as they grow, without facing the need for a complete system overhaul.

The Mitel 3300 is built with advanced technologies in mind. Features such as voice-over-IP (VoIP) capabilities enable high-quality audio calls over the internet, reducing costs and improving connectivity. Additionally, the platform supports Unified Communications and Collaboration (UCC) tools, allowing for integrated messaging, presence management, and video conferencing, which further enhance team interactions.

Security is another priority for the Mitel 3300, incorporating features such as encryption and secure access protocols to safeguard communications and sensitive information. This focus on security helps ensure that organizations can rely on the system to maintain privacy and compliance with regulations.

In conclusion, the Mitel 3300 stands out in the realm of business communications with its versatile feature set, scalability, and integration of modern technologies. Its ability to adapt to the evolving needs of businesses, combined with strong security measures, positions it as a reliable solution for organizations looking to enhance their communication infrastructures.
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