Lucent Technologies 555-230-796 manual On next

Page 67

Troubleshooting

Table 5-1. Error Messages

Message

Cause

Action

 

 

 

 

 

No Dial Tone

The Remote Module

Connect a regular

 

is not properly

telephone to the

 

connected to the

telephone company jack,

 

local telephone

and listen for dial tone.

 

company.

Make sure the line is

 

 

properly connected to the

 

 

jack on the Remote

 

 

Module. If you still do not

 

 

hear dial tone, contact

 

 

your system

 

 

administrator.

 

 

 

 

Line Busy

The line that the

Contact your system

 

Switch Module is

administrator, and verify

 

connected to is

that the correct

 

already in use.

telephone number has

 

 

been programmed and

 

 

that no one else is using

 

 

the Switch Module you

 

 

are trying to call.

 

 

 

 

No Answer

The Switch Module

Report the problem to

Tone

is not responding.

your system

 

The Remote Module

administrator, and verify

 

does not receive a

that the correct

 

Ring-Back tone or an

telephone number has

 

Answer Back tone.

been programmed.

 

 

 

 

 

 

Continued on next page

5-4Issue 2 July 1997

Image 67
Contents Definity Extender Your Responsibility for Your System’s Security Trademarks Contents Connections for Data Transmission Ii Issue 2 July Using the Telephone for Programming GL-1 Figures Tables TroubleshootingImportant Safety Instructions Viii Issue 2 July Customer Support Information Support Telephone Number Security of Your System Preventing Toll Fraud Lucent Technologies Fraud Intervention Limited Warranty FCC Notification Repair Information Installation and Operational Procedures Customer Support Information Xvi Issue 2 July Intended Audience About This BookSecurity Alert Terms and ConventionsTypographical Conventions How to Use This BookProduct Safety Labels Call Related DocumentsDefinity Enterprise How to Comment on This Document Feedback Form This Form MAY be Photocopied Introduction1 System Configuration System Operation ConfigurationEquipment List Page Compatibility Specifications Remote Module Specifications Considerations Security Alert How to install the Definity Extender Remote Module Installation2Electrical Requirements Location RequirementsRemote Module Back Panel Connecting the Remote ModuleInstallation Procedure DIP Switch Configuration Connections for Data Transmission RS-232 Cable Pin Connections Programming3 Telephone Keys Used in Programming Using the Telephone for ProgrammingSetting the Telephone Number Setting Pulse Dialing Setting the Mode of DialingSetting Tone Dialing Setting the Connect Rate Issue 2 July 1997 Setting the COM Port Baud Rate Exiting Programming Operating the Remote Module of the Definity Extender Operating the Remote ModuleStarting the Operation Connect Sequence for the Remote Module Disconnecting Operating the Remote Module Changing a Password Page Security Alert Checking System Software Page Troubleshooting, LED Activity, and Error Messages Troubleshooting5Troubleshooting LED Sequences Error MessagesOn next Error Messages Dedicated Subscriber Lines GlossaryGL-2Issue 2 July Issue 2 July 1997 GL-3