Aastra Telecom 392 Can I turn the light on the screen off?, Why does the telephone wob- ble?

Page 21

from the telephone. You will have to pull quite forcefully, but this will not break the stand.

Can I turn the light on the screen off?

No. You can only adjust the contrast of the display.

Why are Callers not identiﬁed on the display?

Caller ID information usually arrives between the ﬁrst and second ring. Let the telephone ring at least once before answering. Make sure you subscribe to Caller ID† services from your local telephone company.

Why can’t I dial a number in the Callers List?

You must subscribe to a Caller ID† service for names and/or numbers to be recorded in the Callers List. If the number of the caller is unknown or private, you cannot return the call. Or, the number may require an area code. Press the EditNum softkey to edit the number, then press the Dial softkey.

Why can’t I hear a caller or be heard?

Increase the receiver or speaker volume. Make sure the handset cord is inserted securely into the jack. If the speaker light is ﬂashing, the call is muted; press gto turn mute off; the light will be steady and not ﬂashing.

Why does the telephone wob- ble?

Make sure the cords are routed properly through the stand, as indicated in the "Installation" section. Check that the stand has been properly snapped into place.

What does Hold Msg do?

This is an option available with some Call Waiting† services. When you are on a call, and another call comes in on Call Waiting, you can press the Hold Msg softkey to send a network message to the caller. The message will ask the caller to hold, and tell them that you will be with them shortly. You can then answer the call at your convenience. Contact your local telephone company for activation information.

What does Answer or Quit do?

These are options available with some Call Waiting† services. These softkeys allow you to put the current call on hold, and answer a Call Waiting call. You can then switch between calls normally. Contact your local telephone company for activation information.

What is a softkey?

There are three keys on both the left and right side of the display. They do different things, depending on the command displayed next to them. See the section “How do I use softkeys?” for more information.

†These services may have different names in your area. Contact your telephone company for details.

If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our website www.aastra.com or call 1-800-574-1611 for technical assistance.

© Aastra Telecom 2001

41-0013-00-00 Rev.02

Troubleshooting

Model 392 User Guide 18

Image 21

Contents Page Page Contents Introduction Emergency Service FeatureIntroduction Unpacking the PhoneKey Description Key DescriptionKey Using the Redial List for more informationInstallation InstallationInstalling the phone when both Install on a wallPhone lines originate from a single JackInsert number card Using ServicesInsert Faceplate Customize the telephonePrompts and Indicators IndicatorsPrompts How do I use softkeys?Making and Answering Calls Making and Answering CallsUsing the Redial List Using FlashUsing Hold key Extension in UseAdjusting the Volume Setting your Options Customizing your phoneCustomizing your phone Using the Directory Using the DirectoryAdding a name and number to the Directory # # / \ @Deleting an entry in the Direc- tory Changing entries in the Direc- toryDeleting all entries in the Directory Locking the DirectoryUsing the Callers List Using the Callers ListUsing Services Using ServicesActivating services Deactivating servicesIcons IconsTroubleshooting TroubleshootingWhy can’t I dial a number in the Callers List? Why are Callers not identiﬁed on the display?Why can’t I hear a caller or be heard? Why does the telephone wob- ble?Limited Warranty Limited WarrantyWarranty Repair Services After Warranty ServiceIndex Index