Vertical Communications GCA70-248 Tie Lines, Exclusive Hold, Handsfree Answer Inhibit, Hookflash

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Glossary

GCA70-248

E

E&M Tie Lines

In telephony, a separate pair of leads to your station which are used by system operators for signaling and supervisory purposes.

Exclusive Hold

Only the telephone placing the call on hold can retrieve it.

Executive Override Breaking into a conversation at a busy called telephone. This intrusion is announced by several quick tone bursts over the conversation.

H

Handsfree Answer Inhibit

A telephone can be set to block voice calls sent to it over the speaker.

Hookflash

Action that occurs when the TAP button is pressed. Needed for activating host system features.

Hookswitch

The switch on a telephone which, when depressed manually or by the handset, disconnects a call.

I

IMIST

Module which allows the connection of an external device to a Comdial digital telephone.

Industry Standard Telephone (IST)

Analog telephone with only a basic 12 button keypad and no advanced features

Intercom

An internal communication system that allows you to dial another station at your office or location without connecting to the outside telephone system.

K

Keypad

Buttons through , and used for dialing.

72	Non-LCD Speakerphone Station User’s Guide

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Contents Page This User’s Guide is for the following system DSU II Digital Expandable SystemsAbout This Book IntroductionContents GCA70-248 Contents Advanced Call Handling Glossary Contents GCA70-248 Non-LCD Speakerphone Station User’s Guide Setting Up Your Station WelcomeTo adjust the pedestal Models 8212S and 8212N only Positioning Your StationSetting a Personal Ringing Tone Setting Volume LevelsTo select one of the ring tones, proceed as follows To set the ringer loudness levelWhen you hear outside ringing two long bursts When you hear intercom ringing two short burstsAnswering and Making Calls To set the speaker and handset loudness levelsTo dial an outside number manually To dial an intercom number manuallyUnderstanding the Basic Functions Message-Waiting LightMicrophone Opening not available on 8112N and 8212N Speaker not available on 8112N and 8212NImpact 8112N-** Telephone Your Station’s Buttons Tap Button TAP Transfer/Conference Button TRNS/CONFNext to a fixed feature or programmable feature button Your Station’s Display LightsNext to a line button Above the Mute buttonNext to Intercom button Above the Hold buttonNext to the Message button SCS Series Models only Above the Speaker buttonSupported Telephone Models Models ExceptionsAnswering Outside Calls Night Transferred Calls Line Access From Any Station When you hear an intercom tone followed by a caller’s voiceWhen you hear ringing Answering Intercom CallsTo enable DND, choose one of the following To disable DNDDo Not Disturb Condition To override a do not disturb condition at another telephoneHandling Hold Recalls Holding CallsExclusive Hold Directed Hold If a held line is recalling, choose one of the followingTo place a call on hold at another telephone directed hold You can pick this call back up if you need to. To do thisCall Pickup Group Call PickupDirected Call Pickup Pickup For Monitored StationsTo monitor another telephone To respond to a Sohva verbally not available on 8112N Receiving Subdued Off-Hook Voice Announcements SohvaHandling an Incoming Sohva To unblock all voice-announced calls Voice Announce BlockingTo block all voice-announced calls Page To dial an outside number using your prime line Making Outside CallsMaking Intercom Calls To manually cause the other telephone to ring tone callingTo tone call automatically To voice announce manuallyAutomatic Dialing Automatic Redialing RedialingRedial Last-Dialed Number Make a Sohva announcement using the Sohva button as follows Sending Subdued Off-Hook Voice Announcements SohvaRedial Programming Storing Numbers To permanently store a number you’ve just dialedBusy Station, Wait For An Answer Call Waiting Camping On OptionsBusy or Idle Station, Automatic Callback To camp on when you hear a busy signal Busy No AnswerPaging If your system provides an external paging unitIf your system provides all-call or zone paging To make a reply to a Meet-MeTo cancel line group queuing Waiting for a Line QueuingTo queue for a line group To queue for a line that appears on your telephoneCall Transferring Screened Call TransfersIf the intercom party is busy or does not answer Answer callUnscreened Call Transfers To transfer an unscreened call to another system telephoneConferencing Creating a Conference CallUnsupervised Conference Calls Managing a Conference CallTo cancel intercom and prime line call forwarding To cancel all call forwardingCall Forwarding Forwarding a CallCall Forward Outside System Cfos To activate the Cfos featureTo deactivate the Cfos feature Call Parking Handling Park RecallsTo answer a park recall To place a park recall on hold at your stationTo re-park a park recall and restart the park timer ANSWER/RETRIEVE callTo enter account code on an outgoing call Account CodesTo enter account code on an incoming call To turn off message light Station-To-Station Message DeliveryTo turn on message light To turn off message and your intercom light LCD Message DeliveryTo turn message on Assist Button Message Delivery To send a message for assistanceTo receive a message at an alert Message Waiting Light and MessagingTo turn on the message waiting light at an idle telephone Programming DSS NumbersAutodial And Speed Dial Numbers Speed Dial Numbers Personal Speed Dial Numbers Feature Buttons To manually store an access codeSpecial Purpose Feature Buttons Response Message ButtonTransfer Button Subdued Off-Hook Voice Announce Sohva ButtonGroup Listening Button Automatic Redial ButtonTo program a Sohva button To program a group listening buttonAssist Button To program an assist buttonTo access a system line group Line GroupsVolume Control Setting Current Volume LevelTo speak to the distant party Muting Your Station not available on 8112NTo mute your station Default Volume Control To turn the music off Background Music Not available on 8112N or 8212NTo turn the music on Tracker Paging System To enable a Tracker Pager at your stationTo disable a Tracker Pager at your station Answer call and Press TRNS/CONF Retrieve callAutomatic Set Relocation Data Interface Unit To select the IST device if the Data light is offDSS/BLF Console Operation Accessing The DSS/BLF Console Button Levels Level access buttonsPage Feature Access Codes Feature Access Codes GCA70-248 + to Tracker Pager Account Code All-Call PagingAssist Button AttendantClass Of Service COS Programming Block ProgrammingButton Query Call ForwardDirect Inward System Access Disa Data Interface Unit DIUDepartmental Station Operation Dial By NameHookswitch Tie LinesExclusive Hold Handsfree Answer InhibitLast Number Redialing Line GroupsLine Queuing Meet-Me AnswerPulse/Tone Switching PagingPrime Line PrivacyService Observing System Alarm ReportingScreened Call Transfer Speed DialingTracker Pager Unscreened Call TransferUnsupervised Conference Voice callSpeakerphone Characteristics Speakerphone User GuidelinesSpeakerphone Characteristics GCA70-248 Index Index GCA70-248 TRNS/CNF Index GCA70-248 Non-LCD Speakerphone Station User’s Guide CCB 15B