Vertical Communications GCA70-248 Last Number Redialing, Line Groups, Line Queuing, Messaging

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GCA70-248

Glossary

L

Last Number Redialing

Automatically dialing the last number dialed.

LCD

Liquid crystal display; the alphanumeric display of several Comdial Digital Telephone models.

Line Groups

Programmers assemble and program outside lines into distinct line groups which users must dial a certain code to access.

Line Queuing

When several telephones share a line and that line is busy, a user can dial a code and hang up to wait for the line to become idle. When the line becomes idle, the user’s telephone will ring.

M

Meet-Me Answer Page

Any user can dial a code in response to an all-call or zone page and be connected to the paging party in a private conversation.

Messaging

Turning on a telephone lamp to let the user know that a message awaits pickup and leaving a message on the display of a telephone that gives information on your status.

Mute

A fixed feature button that keeps a distant party from hearing your conversation. This button also lets you adjust the telephone display contrast from light to dark.

N

Night Transfer

Transferring incoming calls to a particular station(s) for off-hour answering.

O

Operator Station

Also known as the attendant station, this system station is programmed to ring when users dial the operator; usually considered the central message desk of the system although multiple attendant stations are possible

Non-LCD Speakerphone Station User’s Guide

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Contents Page DSU II Digital Expandable Systems This User’s Guide is for the following systemIntroduction About This BookContents GCA70-248 Contents Advanced Call Handling Glossary Contents GCA70-248 Non-LCD Speakerphone Station User’s Guide Welcome Setting Up Your StationPositioning Your Station To adjust the pedestal Models 8212S and 8212N onlySetting Volume Levels Setting a Personal Ringing ToneTo select one of the ring tones, proceed as follows To set the ringer loudness levelWhen you hear intercom ringing two short bursts When you hear outside ringing two long burstsAnswering and Making Calls To set the speaker and handset loudness levelsTo dial an intercom number manually To dial an outside number manuallyMessage-Waiting Light Understanding the Basic FunctionsMicrophone Opening not available on 8112N and 8212N Speaker not available on 8112N and 8212NImpact 8112N-** Telephone Your Station’s Buttons Transfer/Conference Button TRNS/CONF Tap Button TAPYour Station’s Display Lights Next to a fixed feature or programmable feature buttonNext to a line button Above the Mute buttonAbove the Hold button Next to Intercom buttonNext to the Message button SCS Series Models only Above the Speaker buttonModels Exceptions Supported Telephone ModelsAnswering Outside Calls When you hear an intercom tone followed by a caller’s voice Night Transferred Calls Line Access From Any StationWhen you hear ringing Answering Intercom CallsTo disable DND To enable DND, choose one of the followingDo Not Disturb Condition To override a do not disturb condition at another telephoneHolding Calls Exclusive HoldHandling Hold Recalls If a held line is recalling, choose one of the following Directed HoldTo place a call on hold at another telephone directed hold You can pick this call back up if you need to. To do thisGroup Call Pickup Call PickupDirected Call Pickup Pickup For Monitored StationsTo monitor another telephone Receiving Subdued Off-Hook Voice Announcements Sohva Handling an Incoming SohvaTo respond to a Sohva verbally not available on 8112N Voice Announce Blocking To block all voice-announced callsTo unblock all voice-announced calls Page Making Outside Calls To dial an outside number using your prime lineTo manually cause the other telephone to ring tone calling Making Intercom CallsTo tone call automatically To voice announce manuallyAutomatic Dialing Redialing Redial Last-Dialed NumberAutomatic Redialing Sending Subdued Off-Hook Voice Announcements Sohva Make a Sohva announcement using the Sohva button as followsRedial Programming Storing Numbers To permanently store a number you’ve just dialedCamping On Options Busy or Idle Station, Automatic CallbackBusy Station, Wait For An Answer Call Waiting Busy No Answer To camp on when you hear a busy signalIf your system provides an external paging unit PagingIf your system provides all-call or zone paging To make a reply to a Meet-MeWaiting for a Line Queuing To cancel line group queuingTo queue for a line group To queue for a line that appears on your telephoneScreened Call Transfers Call TransferringIf the intercom party is busy or does not answer Answer callTo transfer an unscreened call to another system telephone Unscreened Call TransfersCreating a Conference Call ConferencingManaging a Conference Call Unsupervised Conference CallsTo cancel all call forwarding To cancel intercom and prime line call forwardingCall Forwarding Forwarding a CallTo activate the Cfos feature To deactivate the Cfos featureCall Forward Outside System Cfos Handling Park Recalls Call ParkingTo answer a park recall To place a park recall on hold at your stationANSWER/RETRIEVE call To re-park a park recall and restart the park timerAccount Codes To enter account code on an incoming callTo enter account code on an outgoing call Station-To-Station Message Delivery To turn on message lightTo turn off message light LCD Message Delivery To turn message onTo turn off message and your intercom light To send a message for assistance Assist Button Message DeliveryMessage Waiting Light and Messaging To turn on the message waiting light at an idle telephoneTo receive a message at an alert DSS Numbers ProgrammingAutodial And Speed Dial Numbers Speed Dial Numbers Personal Speed Dial Numbers To manually store an access code Feature ButtonsResponse Message Button Special Purpose Feature ButtonsTransfer Button Subdued Off-Hook Voice Announce Sohva ButtonAutomatic Redial Button Group Listening ButtonTo program a Sohva button To program a group listening buttonTo program an assist button Assist ButtonLine Groups To access a system line groupSetting Current Volume Level Volume ControlMuting Your Station not available on 8112N To mute your stationTo speak to the distant party Default Volume Control Background Music Not available on 8112N or 8212N To turn the music onTo turn the music off To enable a Tracker Pager at your station To disable a Tracker Pager at your stationTracker Paging System Retrieve call Answer call and Press TRNS/CONFAutomatic Set Relocation To select the IST device if the Data light is off Data Interface UnitDSS/BLF Console Operation Level access buttons Accessing The DSS/BLF Console Button LevelsPage Feature Access Codes Feature Access Codes GCA70-248 + to Tracker Pager All-Call Paging Account CodeAssist Button AttendantBlock Programming Class Of Service COS ProgrammingButton Query Call ForwardData Interface Unit DIU Direct Inward System Access DisaDepartmental Station Operation Dial By NameTie Lines HookswitchExclusive Hold Handsfree Answer InhibitLine Groups Last Number RedialingLine Queuing Meet-Me AnswerPaging Pulse/Tone SwitchingPrime Line PrivacySystem Alarm Reporting Service ObservingScreened Call Transfer Speed DialingUnscreened Call Transfer Tracker PagerUnsupervised Conference Voice callSpeakerphone User Guidelines Speakerphone CharacteristicsSpeakerphone Characteristics GCA70-248 Index Index GCA70-248 TRNS/CNF Index GCA70-248 Non-LCD Speakerphone Station User’s Guide CCB 15B