Vertical Communications DX-80 Transferring Calls, Making Supervised and Unsupervised Transfers

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Processing Calls

1.When one or multiple calls are holding at your extension, press Hold. The system connects you to the oldest held call.

2.Press Hold again to place this call on hold.

3.Press Hold again to answer the next-oldest held call.

4.Repeat as required for any calls on hold at your extension.

Note: If you are using the handset (talk mode) when you put the call on hold, and you retrieve the call from hold within one minute, the system returns the call to you in talk mode. If you retrieve the call from hold after one minute, the system returns the call to you in speakerphone mode. To convert to talk mode again, simply press the Speaker button.

If you are using the speakerphone mode and you retrieve a call from hold, the system always returns the call to you in speakerphone mode.

5.2 Transferring Calls

Transfer is used to deliver calls from your extension to another extension. You can make a supervised transfer or an unsupervised transfer. During supervised transfers, you announce the transfer to the party to whom you are transferring the call before the transfer occurs. In unsupervised transfers, you transfer the call without making an announcement.

5.2.1MAKING SUPERVISED AND UNSUPERVISED TRANSFERS

To make an unsupervised transfer, while connected to a call (outside line or intercom extension), press Trans. Dial the destination number where you want to transfer this call (extension, UCD Group, Virtual Number, etc.). Note: If your phone has a button that has been programmed to a dial specific extension, you can use that button. Then hang up to com- plete the transfer.

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May ‘05

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Contents DX-80 Cordless Phone DX-80 Cordless Phone User Guide Table of Contents Programming Your Phone Making Calls Processing Calls May ‘05 Comdial Vii Viii Comdial May ‘05 Revision History Comdial May ‘05 Introduction System says, You have no more new messages Overview Handset Buttons 7265-HS handset includes the following buttonsVolume Up Volume Down Headset Jack Using the Display Using a Headset Positioning Your PhoneRegistration Registering Your PhonePlease Register Registration NO? Language RegistrationRegistration DE-REGISTER Registration YES?Registering Handset #1 Failed TRY AgainUsing the Base Only DE-REGISTRATIONDE-REGISTER YES? DE-REGISTERINGFailed LOW Battery Power Status Status IndicatorsLOW Battery OUT of Range Status OUT of RangeNo Link to Base No Link to Base StatusSleep Mode Status Ring and Vibrator StatusLong KEY Press Transfer To Unlock KEY Lock Mode StatusEXT Power ON/OFF Mode Status Power OFFPower on To UNLOCK? Press F3No Link to KSU No Link to KSU StatusThis Page Intentionally Left Blank System Programming Mode Programming Your PhoneChanging Display Language Language French Language okLanguage English Language Controlling Volume SettingsLanguage French OK Setting Background Music Do not DisturbEXT DND Do not DisturbSEP 25 MON DND DeleteSEP 25 MON EXT103 Alarm ReachedSetting the Alarm Clock Feature Function Key ProgrammingUsing Automatic Hold Auto Hold AllowAuto Hold Deny Using Automatic Line SelectionSetting Your Busy Ring Options Busy Ring Allow Setting Your Call Forwarding OptionsBusy Ring Deny ALL FWD. bksp save chg Call ForwardAll busy next ALL FWD Co icm/co icmBusy FWD Bksp save chgNans ext follow Noans FWDExternal Follow Me Here From Another Extension To This Extension Remote Selection Preset remoteFollow ME DelsetPswd Bksp save changeFollow to Setting UP Personal Speed Dials DelmoreDefault SET Dial PAD Touch TonesChg Checking Feature Settings for Your ExtensionRing Type Distinctive RingingChanging Your Extension Password Pswd yes no Bksp show chgLock Phone Programming Feature Buttons Press FTR KEYDir feat F98 Show chgSelect Function DIR NumberDIR#/CODE Lookup Looking UP Feature NumbersFTR Code Dir Ftr SuffixFTR KEY Reset go Resetting Flexible Feature Buttons to DefaultAvailable KEY Hidden CodesHOT KEY Enabled HOT KeysHotline to HOT KEY DisabledHotline to Null chg Hotline Speed DialingUsing Status Messages Immediate delayDelay Time 1 chg Empty Store next chgFirst Then To Get ENABLING/DISABLING Paging AT Your Extension Status MSG DELPaging Deny LOCKING/UNLOCKING Your Phone Paging AcceptInserting a Pause in Outgoing Calls Speed Dials Phone Locked Phone Unlocked Making Intercom Internal Calls Using the SpeakerphoneMaking Outside Calls Cbck to Line Using Call BackCO LN Busy XXX cbck Call Back CO LineCbck msg Reply delEXT Call Back ExtensionCbck to EXT EXT XXX BusyCbck msg next Call Back to EXTUsing Speed Dial Numbers Automatic RedialingLast Number Redial Creating Conference CallsConference Controller Privileges XXX XXX Press DIR#Press private. The display responds as follows This Page Intentionally Left Blank Line Answering CallsCaller ID 0044CID Call Table 8135551212Retrieving Caller ID Information Picking Up Calls in your Group Johnson BillDial more del 8135551212 432 PM More Del Yes no Answering Machine Emulation Screening Incoming CallsMonitor VM Call Monitoring answer exit This Page Intentionally Left Blank Hold Exclusive Placing Calls on HoldSystem Hold Hold ReminderTransferring Calls Making Supervised and Unsupervised TransfersTransfer and Answer Call Parking Calls Paging Responding to a Page Meet Me PagingSending Messages STA xxEXT xxx Talk Message Type call me preprog Calling STAStaxxx Busy Sending a Call ME MessageMSG to EXT Sending a Text MessageSend next chg Number Then Press Number Key Callme vmsg prep Calling STA Clock msg STA xxx Busy Clock msg nextMessage Type Sending a Voice MessageAnswering a Message MW from EXT More reply delMW from EXT More show del Callme preprog Canceling a Sent Text Message or Call ME MessageDEL Mwto Bksp save chg Index Index May ‘05 Comdial 101 GCA70-413 Rev 1 May