Oricom eco50 manual Appendix, Troubleshooting

Page 18

16Appendix

Troubleshooting

Problem

Possible cause(s)

Solution(s)

 

 

 

No dial tone on the

1. The base unit is not properly connected.

1. Check CONNECTION to power and telephone line.

cordless handset.

2. Too far from the base unit.

2. Move handset CLOSER to base unit.

 

3. Battery charge is low.

3. CHARGE battery.

 

4. Incorrect battery polarity.

4. RE-INSERT batteries and check + and .

 

5. Re-register handset.

5. Handset not registered.

 

 

 

Antenna symbol is

1. The handset is not registered. If the handset

1. REGISTER the handset.

flashing.

is unregistered, it displays UNREGISTERED.

2. Move CLOSER to the base unit.

 

2. The handset is out of range.

3. Check power CONNECTION to the base.

 

3. The product is not properly connected.

 

 

 

 

No beep when the

1. The handset is not placed properly on the

1. Lift handset off the charger carefully and REPOSITION

cordless handset is

charger.

correctly.

placed on the charger.

2. Charging contacts are dirty.

2. CLEAN charging contacts with a clean and dry cloth.

 

3. No power connection to base unit.

3. Check power CONNECTION to the base.

 

4. The handset’s power is turned off.

4. CHECK batteries.

 

 

 

Handset charged for 24

1. Handset battery is defective or faulty.

1. REPLACE with new AAA rechargeable Ni-MH

hours but Battery icon

2. Handset is not placed properly on the

batteries.

remains empty.

charger.

2. CHECK to make sure the battery icon is scrolling.

 

3. Battery installed incorrectly.

3. RE-INSERT batteries and check + and .

 

4. The product is not properly connected.

4.Check power CONNECTION to the base.

 

 

 

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Contents Oricom eco50 Series Table of Contents Page Getting Started TipPack contents Purchasing additional handsets Getting Started Your cordless handsetGetting Started  Understanding the cordless handset displayAnswering an incoming call Basic OperationDuring standby Making an external callBasic Operation  Mute featureChecking the signal strength Handset range Basic Operation Handsfree modeVolume adjustment Recall selectionReview Caller ID records Caller ID OperationCall waiting Australia only Take two different calls at the same timeStore a CID number Delete CID recordsCalling a number from the CID records Delete last number dialled LNR Function Last Number RedialRedial the last number Store the last number dialledPhonebook Add new recordsReview / Edit / Dial stored Phonebook records Voicemail indication network service Handset ringer adjustment Cordless Handset Operation Call transfer between cordless handsets Multi-handset OperationCordless handset keypad lock Conference callsRegistration Register new handsets on the eco50 baseRemove handsets Troubleshooting AppendixTry a different connection point, one that is away from Appendix Product Specifications Warranty Information Australia WarrantyExclusion and limitation of liability Customer Support Australia New Zealand
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