ˆTroubleshooting
We do not expect you to have any problems with your phone, but if you do, the following sug- gestions might help.
Problem | Suggestion | |
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The phone does not work or works | Be sure the base’s phone line cord and AC adapter are cor- | |
poorly. | rectly and securely connected. | |
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| Be sure the handset’s battery pack is connected and charged. | |
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| Return the handset to the base for a few seconds to reset the | |
| security | |
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The handset stops working or works | Move the handset closer to the base. | |
poorly during a call. |
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Lift the base’s antenna to a vertical position. | ||
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| Be sure the handset’s battery pack is charged. (If the battery | |
| power is too low, Bem 8Wjj[ho does not flash on the handset’s | |
| display) | |
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Low volume of unusual sounds. | Someone has picked up another phone on the same phone | |
| line. Hang up the other phone. | |
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Severe noise interference. | Keep the handset and base away from computers, remote | |
| control toys, wireless microphones, alarm systems, intercoms, | |
| room monitors, fluorescent lights, and electrical appliances. | |
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| Move to another location or turn off the source of the interfer- | |
| ence. | |
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| Hang up and redial the number. | |
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The phone cannot be operated at a use- | Lift the base’s antenna to a vertical position. | |
ful distance from the base because the |
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Be sure neither antenna is touching a metal surface. | ||
signal becomes weak or noisy (hand- | ||
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Recharge the battery pack. | ||
set’s range has decreased). | ||
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The handset battery pack does not | Check the charging contacts on the handset and base. If they | |
charge. | are dirty, clean them with a pencil eraser. | |
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| Be sure the battery pack is connected correctly (see “Con- | |
| necting, Charging, and Replacing the Battery Pack” on | |
| Page 12). | |
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| Be sure the handset is properly seated on the base. | |
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| Replace the battery pack. | |
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26 | Troubleshooting |