Emerson 708 Symptom Device Troubleshooting Corrective Actions, Configuration Troubleshooting

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		Reference Manual
Rosemount 708		00809-0100-4708, Rev AD
Rosemount 708		September 2012
	Table 6-1. Maintenance and Troubleshooting Suggestions

Symptom

Device Troubleshooting

Corrective Actions

Electronics Failure	1. Reset the device.
	2.	Reconfirm all configuration items in the device.
	3.	If the condition persists, replace the device.
Acoustics Failure	1. Reset the device.
	2.	If the condition persists, replace the device.
WaveguideTemperature Failure	1. Reset the device.
	2.	If the condition persists, replace the device.
Radio Failure	1. Reset the device.
	2.	If the condition persists, replace the device.
Supply Voltage Failure	1. Replace the Power Module.
	2.	If the condition persists, replace the device.
Electronics Warning	1. Reset the device.
	2.	Reconfirm all configuration items in the device.
	3.	If the condition persists, replace the device.
Acoustics exceeded the limits	1. Check process for possible saturation condition.
	2.	Reset the device.
	3.	If the condition persists, replace the device.
Electronics Temperature exceeded the limits	1. Verify ambient temperature is within the transmitter’s range.
	2.	Reset the device.
	3.	If the condition persists, replace the device.
Waveguide Temperature exceeded the limits	1. Verify process temperature is within the transmitter’s range.
	2.	Reset the device.
	3.	If the condition persists, replace the device.
Supply Voltage Low	1. Replace the Power Module.
Database Memory Warning	1. Reset the device.
	2.	Reconfirm all configuration items in the device.
	3.	If logging dynamic data not needed, this advisory can be safely ignored.
High Acoustic Level	1. Verify process conditions. Correct if they are outside of normal operating conditions.
	2.	Verify proper alert configuration. Reconfigure if necessary.
Low Acoustic Level	1. Verify process conditions. Correct if they are outside of normal operating conditions.
	2.	Verify proper alert configuration. Reconfigure if necessary.
High Temperature Level	1. Verify process conditions. Correct if they are outside of normal operating conditions.
	2.	Verify proper alert configuration. Reconfigure if necessary.
Low Temperature Level	1. Verify process conditions. Correct if they are outside of normal operating conditions.
	2.	Verify proper alert configuration. Reconfigure if necessary.
Simulation Active	1.	Verify that simulation is no longer required.
	2.	Disable Simulation mode in Service Tools.
	3.	Reset the device.
Short Battery Life	1. Check that "Power Always On" mode is off .
	2.	Verify device is not installed in extreme temperatures.
	3.	Verify that device is not a network pinch point.

Configuration Troubleshooting

Cannot configure the device with 375 or AMS

Wireless Troubleshooting

1.Power cycle the device.

2.Verify/replace power module.

3.Refer to AMS and/or handheld configuration tool manual for further troubleshooting.

Poor wireless connectivity	1. Verify device oriented for optimal connections (See Section 1 of this document).
	2.	Verify wireless network best practices are followed (See Appendix C for more information).
Acoustic Transmitter not joining network	1. Verify the device has power.
	2.	Verify the device is within effective communications range.
	3.	Verify the proper Network ID has been entered into the device.
	4.	See troubleshooting section of the Smart Wireless Gateway for more information
		(Document No. 00808-0200-4420).
Limited Bandwidth Error	1. Use the slowest acceptable update Rate.
	2.	Increase communication paths by adding more wireless points.
	3.	Check that the device has been online for at least an hour.
	4.	Create a new network with an additional Smart Wireless Gateway.
6-2

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Contents Rosemount 708 Wireless Acoustic Transmitter Reference ManualPage Rosemount 708 Wireless Acoustic Transmitter Customer CentralNational Response Center InternationalShipping considerations for wireless products Explosions could result in death or serious injuryTable of Contents Appendix C Appendix aAppendix B Safety Messages Section OverviewOverview TransmitterConsiderations GeneralWireless Considerations Power Up SequenceAntenna Position Recommended PracticesEnvironmental MechanicalElectrical Service Support Product RECYCLING/DISPOSALSection Configuration Safety Messages Device ConfigurationDevice Network Configuration AMS Wireless ConfiguratorAMS Field CommunicatorRemove Power Module Fast Key SequenceHart Menu Tree Field Communicator Menu TreeSection MountingTransmitter Alignment Mounting Considerations Piping, Insulation Side ViewRosemount Commissioning Verify OperationSmart Wireless Gateway Explorer AMS Suite Wireless ConfiguratorTroubleshooting Smart Wireless Gateway Network SettingsField Communicator Use Key Function Sequence Menu ItemsOperation and Maintenance Safety Messages OperationAlerts AMS Device Manager Overview Screen Normal ConditionsDevice Alert Configuration Alert SetupAlert Setup Install and Learn Alert LevelsAlert Setup Guided User Alert Setup Alert Setup ManualEnvironmental Considerations Power Module ReplacementHandling Considerations Shipping Considerations Troubleshooting Overview Safety MessagesWireless Troubleshooting Symptom Device Troubleshooting Corrective ActionsConfiguration Troubleshooting Functional Specifications Physical Specifications Appendix a Specifications and Reference DataSpecifications Performance Specifications Wireless Output Specifications Dimensional Drawings Rosemount 708 Direct MountOrdering Information Appendix B Product Certifications Hazardous Locations Certificates North American CertificationsSpecial Conditions for Safe Use StandardsSafe Use Conditions IECEx System CertificationsBrazilian Certifications CMaster-PRINTEDCOPIESAREUNCONTROLLED- RosemountProprietary Appendix C Recommended Practices Effective RangeRosemount Page 00809-0100-4708, Rev AC September Asia Pacific Private Limited