Calls

Gigaset 4010 Comfort, CHIN eng, A31008-G4010-C102-1-7619 umschl_v.fm 16.10.03

Q&A

Incoming numbers

Question				Answer
No display				Replace the batteries and be sure they are
				installed correctly.
				Have you applied for the Incoming Call
				Display service from your phone service
				company?
Show error about the caller’s information				If the base receives any information that is
				different from the valid incoming call
				information, it will show error.
Calls
	Question		Answer
	No pulse or tone		Check the installation:
	dialing tone		Did you plug the phone cord into the location marked with
			“Phone Line” at the back of the base, then plug the other
			end of the cord into the socket of the phone cord on the
			wall?
			Plug the phone cord out of the base, then plug it into
			another phone set to see if the other phone meets the same
			problem. If so, the problem is caused by phone line or
			phone service.
			Be sure the batteries are full.
			Be sure the insertion of the batteries is correct.
	Can’t	make	Be sure that the settings of the tone and pulse dialing are
	calls but	the	correct.
	keyboard
	sounds normal
	No ring		Be sure the ring is set On
			Maybe you have equipped with too many extensions,
			unplug some to see if the problem stilll exists.

Outgoing call records (Dialing from CID)

-Did you enter the correct location code of the call record?

-Did you dial out the call record correctly?

-Be sure the settings of the tone and pulse dialing are correct.

-Did you re-save the records after replacing batteries?