Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197
Answering machine | Possible cause | Solution |
problems |
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• General problems. | None of the answering machine |
| functions will operate while the |
| telephone is in use. |
Ensure that the telephone is not in use before operating the answering machine.
• Will not record incoming | The answering machine is | Switch the answering machine on |
messages. | switched off. | manually or by remote control. |
| The answering machine is full. | Delete some or all of your |
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| messages manually or by remote |
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| control, to make room for new |
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| messages. |
| Outgoing message setting could | Change outgoing message |
| be set to Answer Only. | setting to Answer and Record, |
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| see page 18 |
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•Distorted outgoing message.
•Faint outgoing message.
•Noisy outgoing message.
The answering machine has a very sensitive microphone. This picks up any background noise. If you record your outgoing message too quietly or from too far away the sensitivity of the microphone increases to compensate and will pick up more background noise.
Record your outgoing message at a reasonable volume 20cm away from the microphone in a quiet environment.
•No call screening from the base unit.
•Cannot hear messages when played.
The volume is set too low. | Increase the volume to a suitable |
| level using the volume control. |
VIP setting is ON. | Switch VIP OFF. |
The volume is set too low. | Increase the volume to a suitable |
| level using the volume control. |
• When accessing your machine | Incorrect Security PIN Code | Change your Security PIN Code. |
remotely, your Security PIN | entered. | See page 31. |
Code does not work. |
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You may be dialling from a telephone with pulse dialling mode set.
Use a TouchtoneTM telephone.
If you are still experiencing difficulties please call the Helpline on 0845 769 7146.
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