5301 BT Freestyle 2500 UG [5] 22/1/04 8:41 am Page 47
BT Freestyle 2500 – Edition 05 – 12.12.03 – 53011
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Within the 12 month guarantee period:
If you experience difficulty using the product, prior
to returning it, please read the Help section beginning on page 40, or contact the BT Freestyle Helpline on 0870 240 3962, 9am to 5.30pm Monday to Friday.
In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you contact BT’s approved repair agent, TecLogic on 01672 564444 or a local qualified repairer.