BT Freestyle 65 manual Help and advice, Telephone problems Possible cause Solution

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Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Help and advice

If you have any problems using your Freestyle 65, this section will give you the most common, easy to follow solutions.

Telephone problems	Possible cause	Solution

• Buzzing/poor reception.	Handset aerial not extended.	Extend the handset aerial.

• Answering machine not	Answering machine set to	Check your outgoing message,
recording incoming messages.	Answer Only outgoing message.	see page 22 and ensure the
		answering machine is set to Answer
		and Record, see page 22-23. Make
		sure you have not invited your
		caller to leave a message in your own
		recorded Answer Only outgoing
		message.

• Handset emits 3 beeps and	Registration problem or interference.	Call the BT Helpline on
switches off.		08706 058 047 for assistance.

•Unable to access the answering machine menu.

You may be using a Freestyle 6 additional handset.

Make sure you are using the Freestyle 65 handset (Handset 1) as only the main Freestyle 65 handset can access this facility.

• No dialling tone.	Telephone not connected to	Plug the telephone into the
	telephone line.	telephone line.

• Telephone will not dial out or	Mains disconnected.	Ensure the power supply is correctly
cannot receive calls.		connected and switched on.
	Power cut.	Wait until the power is restored.
		Replace handset on base unit for 10
		seconds and try again. If this does
		not work, disconnect the handset
		battery from the handset for 10
		minutes. Also disconnect the mains
		power.
		Then reconnect the base unit to the
		mains, then replace the handset on
		the base unit for 10 seconds and try
		again.
	Handset battery pack is discharged.	Place the handset on the base
		unit and recharge it for 24 hours
		ensuring the CHARGING light
		is on.

• Additional handset does not ring	Handset not registered.	Register the handset, see page 35.
and no light on handset.

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Contents Freestyle Freestyle Freestyle Light At a glanceStop Key features There is a detailed Index at the end of this guide, see This guideIntroduction For your recordsUnpacking your Freestyle Cleaning Safety informationGeneral EnvironmentalPlug the power supply cord into the back of the base unit Setting upCharge the handset Connect the base unit power supply to a power socketPress the SCREEN/MENU = Sun, 2 = Mon = Tues, 4 = Wed = Thur, 6 = Fri, 7 = SatFor example Helpline Freestyle 65 Default Settings TableMaking and receiving calls Using your FreestyleTo make an external call To end a callSecrecy/Music on hold To switch Secrecy on and offLast number redial To redial the last number calledDirectory To store a number in the directoryTo insert a pause in a directory number To dial a number in the directory To delete stored numbersAlternatively Base ringer volume Paging To adjust the base ringer volumeTo page the handset To use Call Waiting Call WaitingMessage display on the base station Setting up and personalising your answering machineTo switch the answering Answer delayMachine ON/OFF Loudspeaker volume To adjust the base unitTo check the answer delay setting To change the answer delay settingTo switch audible message alert on or OFF When the answering machine is in the idle modeAnswer and Record Outgoing messagesAnswer Only To record your own Answer and Record outgoing messageTo record your own Answer Only outgoing message To check or play your outgoing message via the base unit To check or play your outgoing message via the handsetTo select your outgoing messages via the base unit To select Answer and Record outgoing message, press To select your Answer Only outgoing message via the handsetButton To pause a message during playback To playback messagesTo delete an individual message To delete all messages To cancel deletionTo screen a call from the base unit Call screeningAccessing your messages from the handset Using the Freestyle 65 answering machine via the handsetTo play new messages To skip back during message playbackTo skip forward during message playback Memos You cannot record a memo using the base unitTo delete individual messages during playback To record a new memoCall screening/Call intercept Remote access To switch your answering machine on remotelyTo change your security PIN code Time saver Operating the answering machineTo check for messages Remote access main menu Registering your handset Using Freestyle 6 Additional HandsetsTo set the handset number To register an additional handsetTo transfer a call Transferring callsGuarantee General informationIf you have to return your product To replace the battery pack Technical informationBatteries Switchboard access codes Switchboard compatibilityTo set the dialling mode Call securityTo use the recall facility Telephone problems Possible cause Solution Help and adviceAdditional handset does not ring Wall mounting Handset hook Index Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ Wall mounting template Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ Declaration of Conformance TTE0123