BT Freestyle 65 manual Additional handset does not ring

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Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Telephone problems

Possible cause

Solution

 

 

 

• Additional handset does not ring

Handset not registered.

Register the handset, see page 35.

and no light on handset.

 

 

Additional handset does not ring when transferring a call.

Handset has not been assigned an identity number.

Please see page 36 to assign a handset number.

You have dialling tone but the telephone will not dial out.

You may be trying to use tone dialling on a pulse dialling exchange.

You are connected to a PBX and are not dialling the access code.

See page 40 to change to pulse dialling.

Use the PBX access code.

See page 40 for more information on switchboard use.

Base unit does not ring but lights show on base unit.

Telephone is not connected to the telephone line.

The base ringer is set to off.

Line fault or faulty socket.

Plug the telephone into the telephone socket.

Set the base ringer setting to a higher volume, see page 15.

Try the telephone on another socket or another line. If the telephone works, contact BT on 151, or your telephone network operator for repairs to the line or socket.

• Callers are faint.

You are moving out of range.

Move closer to the base unit.

• Interference.

 

 

• Buzzing.

 

 

• Tinniness.

The base unit or the handset are

 

too close to electrical equipment or

 

metal obstructions.

Relocate the base unit or move around with the handset until reception improves.

• No Directory number

You may have pressed the TALK

stored.

button first before storing the number.

Don’t press the TALK button when storing numbers, see page 13.

Call appears to have been cut off after pressing the SCREEN/MENU button.

You may have pressed a number key on the handset after pressing the SCREEN/MENU button. The current handset will try to transfer the call to another handset.

Wait 30 seconds; the call will return to the current handset.

Or press the TALK button and the call will return immediately.

Light on the handset is flashing.

The handset needs recharging or there is an incoming call.

Replace the handset on the base unit, ensuring that the base unit is plugged in and that the CHARGING light is on.

No CHARGING light on the base unit.

Dirty contacts on base unit or handset.

Clean the contacts with a dry cloth. Heavy soiling can be removed with a pencil eraser.

If you are still experiencing difficulties please call the Helpline on 08706 058 047.

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Contents Freestyle Freestyle Freestyle At a glance LightStop Key features This guide There is a detailed Index at the end of this guide, seeFor your records IntroductionUnpacking your Freestyle General Safety informationCleaning EnvironmentalSetting up Plug the power supply cord into the back of the base unitConnect the base unit power supply to a power socket Charge the handset= Sun, 2 = Mon = Tues, 4 = Wed = Thur, 6 = Fri, 7 = Sat Press the SCREEN/MENUFor example Freestyle 65 Default Settings Table HelplineTo make an external call Using your FreestyleMaking and receiving calls To end a callLast number redial To switch Secrecy on and offSecrecy/Music on hold To redial the last number calledTo store a number in the directory DirectoryTo insert a pause in a directory number To delete stored numbers To dial a number in the directoryAlternatively To adjust the base ringer volume Base ringer volume PagingTo page the handset Call Waiting To use Call WaitingSetting up and personalising your answering machine Message display on the base stationMachine ON/OFF Loudspeaker volume Answer delayTo switch the answering To adjust the base unitTo switch audible message alert on or OFF To change the answer delay settingTo check the answer delay setting When the answering machine is in the idle modeAnswer Only Outgoing messagesAnswer and Record To record your own Answer and Record outgoing messageTo record your own Answer Only outgoing message To check or play your outgoing message via the handset To check or play your outgoing message via the base unitTo select your outgoing messages via the base unit To select your Answer Only outgoing message via the handset To select Answer and Record outgoing message, pressButton To playback messages To pause a message during playbackTo cancel deletion To delete an individual message To delete all messagesCall screening To screen a call from the base unitUsing the Freestyle 65 answering machine via the handset Accessing your messages from the handsetTo skip back during message playback To play new messagesTo skip forward during message playback To delete individual messages during playback You cannot record a memo using the base unitMemos To record a new memoCall screening/Call intercept To switch your answering machine on remotely Remote accessTo change your security PIN code Operating the answering machine Time saverTo check for messages Remote access main menu Using Freestyle 6 Additional Handsets Registering your handsetTo register an additional handset To set the handset numberTransferring calls To transfer a callGeneral information GuaranteeIf you have to return your product Technical information To replace the battery packBatteries To set the dialling mode Switchboard compatibility Switchboard access codes Call securityTo use the recall facility Help and advice Telephone problems Possible cause SolutionAdditional handset does not ring Wall mounting Handset hook Index Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ Wall mounting template Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ TTE Declaration of Conformance0123