VTech I6788, I6778 important safety instructions Troubleshooting

Page 48

Troubleshooting

Problem	Suggestion

I hear other calls when	• Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you
using the telephone.	still hear other calls, the problem is probably in the wiring or local service. Call your local
	telephone company.

I hear noise in the	• Make sure the telephone line cord is plugged in securely.
cordless handset, and
none of the keys or
buttons work.

My caller ID features are	• Caller ID is a subscription service. You must subscribe to this service from your local telephone
not working properly.	company for this feature to work on your telephone.
	• The caller may not be calling from an area which supports caller ID.
	• Both you and the caller’s telephone companies must use equipment which are compatible
	with caller ID service.
	• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
	base and the telephone line jack. Contact your DSL service provider for filter information.

The system does not	• Make sure you subscribe to Caller ID with Call Waiting features services provided by the local
receive caller ID or	telephone company.
the system does not	• The caller may not be calling from an area which supports caller ID.
display caller ID during	• Both you and the caller’s telephone companies must use equipment which are compatible
call waiting.	with caller ID service.
	with caller ID service.
	• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
	base and the telephone line jack. Contact your DSL service provider for filter information.

	www.vtechphones.com	45

Appendix

Image 48

Contents Need HELP? Table of contents Table of contents Installation Parts checklist forParts checklist for i6777/i6778 Batteries Battery compartment covers Telephone line cordBase power adapter Charger adapters Chargers User’s manual Telephone base with wall mounting/ desktop bracketParts checklist for i6787/i6788 Telephone base installation Install handset battery Belt clip & headset optional HeadsetBelt clip Voicemail service About caller IDIf you subscribe to DSL service Wall mounting bracket installation optional Desk/table bracket installationLower grooves Telephone settings Handset layoutTelephone base layout Skip Message windowCharge light USE light Voicemail light Annc announcement MicrophoneRinger volume Ringer melodyKey tone Language Clear voicemailDial type Press the up or down NavKeyBasic operation Make, answer, and end calls with the handsetHandset speakerphone MuteVolume Ringer muteCall waiting IntercomConference call Transfer an external callFLASH, or OFF/CLEAR Toggle between external and intercom call Answer an incoming call during an intercom callFind handset VoicemailAdvanced operation DirectoryStore a directory entry Chart of characters Characters by number of key presses Key SpaceSearch the directory Dial a directory entryEdit a directory entry Call log Delete a directory entryReview the call log Dial a call log entryPress /FLASH or/SPEAKER to dial the entry Save an entry to the directoryHandset display screen messages Delete one or all entriesDisplay Means Redial list Dial from redialDelete a redial entry Answering system operation Message capacityAnswering system setup Activate the answering systemSet the clock Set number of rings Set base ringerSet remote access code Set message alert toneOutgoing announcement Record your announcementPlay your announcement Delete your announcementMessage playback New message indicationOptions during playback Delete all messagesRecord and play memos Record a memoMemo playback Remote access Remote access commandsCommands during playback mode Message window displays Handset display screen messages Battery needs to be replaced Supplied VTech battery or equivalentRinger is muted temporarily during incoming call Your operation has been savedHandset and base indicators Battery indicatorHandset lights Base lightsBattery Important safety instructions Troubleshooting Problem SuggestionBattery does not Or the handset batteryCharge in the handset Charge light isCharge Indicator Telephone base for chargingDial mode For this to take placeCannot dial out First, try all the above suggestions Before dialingService company charges may apply Same outlet or near a microwave ovenTroubleshooting Answering system Computers, kitchen appliances and other cordless telephones Common cure for To one minute for this to take placeMaintenance Operating rangeAbout cordless telephones Warranty What does this limited warranty cover?FCC, Acta and IC regulations Other LimitationsRbrc Seal Technical specifications Index Index Issue VerUser’s manual