VTech I6778, I6788 important safety instructions Warranty, What does this limited warranty cover?

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Warranty

What does this limited warranty cover?

The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.

What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

How long is the limited warranty period?

The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover:

1.Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or

2.Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or

3.Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or

4.Product to the extent that the problem is caused by use with non-VTech accessories; or

5.Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or

6.Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or

7.Product returned without valid proof of purchase (see item 2 below); or

8.Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.

How do you get warranty service?

To obtain warranty service in the United States of America, please call 1-800-595-9511; In Canada, please dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

1.Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and

2.Include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and

3.Provide your name, complete and correct mailing address, and telephone number.

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Contents Need HELP? Table of contents Table of contents Parts checklist for InstallationBatteries Battery compartment covers Telephone line cord Parts checklist for i6777/i6778Base power adapter Charger adapters Chargers User’s manual Telephone base with wall mounting/ desktop bracketParts checklist for i6787/i6788 Telephone base installation Install handset battery Belt clip Belt clip & headset optionalHeadset About caller ID Voicemail serviceIf you subscribe to DSL service Lower grooves Wall mounting bracket installation optionalDesk/table bracket installation Handset layout Telephone settingsSkip Message window Telephone base layoutCharge light USE light Voicemail light Annc announcement MicrophoneKey tone Ringer volumeRinger melody Clear voicemail LanguageDial type Press the up or down NavKeyMake, answer, and end calls with the handset Basic operationHandset speakerphone MuteRinger mute VolumeCall waiting IntercomFLASH, or OFF/CLEAR Conference callTransfer an external call Answer an incoming call during an intercom call Toggle between external and intercom callFind handset VoicemailStore a directory entry Advanced operationDirectory Characters by number of key presses Key Space Chart of charactersEdit a directory entry Search the directoryDial a directory entry Delete a directory entry Call logDial a call log entry Review the call logSave an entry to the directory Press /FLASH or/SPEAKER to dial the entryDisplay Means Handset display screen messagesDelete one or all entries Delete a redial entry Redial listDial from redial Message capacity Answering system operationSet the clock Answering system setupActivate the answering system Set base ringer Set number of ringsSet message alert tone Set remote access codeRecord your announcement Outgoing announcementPlay your announcement Delete your announcementNew message indication Message playbackOptions during playback Delete all messagesMemo playback Record and play memosRecord a memo Commands during playback mode Remote accessRemote access commands Message window displays Handset display screen messages Supplied VTech battery or equivalent Battery needs to be replacedRinger is muted temporarily during incoming call Your operation has been savedBattery indicator Handset and base indicatorsHandset lights Base lightsBattery Important safety instructions Problem Suggestion TroubleshootingOr the handset battery Battery does notCharge in the handset Charge light isTelephone base for charging Charge IndicatorFor this to take place Dial modeCannot dial out First, try all the above suggestions Before dialingSame outlet or near a microwave oven Service company charges may applyTroubleshooting Answering system Computers, kitchen appliances and other cordless telephones To one minute for this to take place Common cure forAbout cordless telephones MaintenanceOperating range What does this limited warranty cover? WarrantyOther Limitations FCC, Acta and IC regulationsRbrc Seal Technical specifications Index Index Ver IssueUser’s manual