VTech IS6110 user manual Base

Page 93

Troubleshooting

Problem

Suggestion

 

 

 

There is no dial tone.

��

First, try all the above suggestions.

 

�� Move the cordless handset closer to the telephone base. It might be out of range.

 

�� The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

 

��

Disconnect the telephone base from the telephone jack and connect a different telephone.

 

 

If there is no dial tone on that telephone either, the problem is in your wiring or local service.

 

 

Contact your local telephone company.

 

 

 

The telephone does not

��

Make sure the ringer is on. (See page 40 for handset).

ring when there is an

��

Make sure the telephone line cord and power adapter are plugged in properly (see page 3).

incoming call.

�� The cordless handset may be too far from the telephone base. Move it closer to the telephone

 

 

 

base.

 

��

There may be too many extension phones on the telephone line to allow all of them to ring

 

 

simultaneously. Try unplugging some of them.

 

�� If the other telephones in your home are having the same problem, the problem is in the wiring

 

 

or local service. Contact the local telephone company (charges may apply).

 

�� Other electronic products can cause interference to your cordless telephone. Try installing your

 

 

telephone as far away as possible from the following electronic devices: wireless routers, radios,

 

 

radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,

 

 

televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

 

 

(continued)

 

 

 

www.vtechphones.com

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Appendix

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Contents User’s manual Congratulations Table of contents Handset screen display messages Troubleshooting MessengerTelephone operation Warranty 100 Operating range MaintenanceRbrc Seal 104 Technical specifications 105 100Minimum requirements Before you beginBefore you begin Parts checklistTelephone base installation InstallationBottom view of handset charger Handset charger installationInstall handset battery Charge handset battery Installation Install the MSN Messenger/AOL Instant Messenger software XP/Vista Installation Install the IS6110 phone software Installation Click the Back button to go back to the previous step Click the Back button to return to the previous step Installation Installation Installation Installation Setting up the IS6110 phone software Check and download the IS6110 phone software IS6110 software settings To setup/change the messenger account Settings for running the IS6110 softwareTo change the name of the profile tab About tab Log onto the IS6110 phone software To login on the computerInstallation This page was left blank intentionally Error messages Explanation To login using the handsetRunning the IS6110 phone software Installation Belt clip & headset optional HeadsetBelt clip Telephone base layout Getting to know the IS6110USB port IM/VoIPName Color Indication light status Description Status lights on the telephone baseHandset layout Handset status icons Softkeys Using the handsetBasic navigation Entering characters for dialingText entry tips Chart of characters Numeric mode Left softkey Right softkey Translated table Symbol tableTelephone settings Ringer volumeRinger Ringer melody Play or delete sound clips Record sound clips Recording deleted and the sound clip will not be saved To record a sound clip using the audio cableTo discard the sound clip, press OFF Record to startWallpaper DisplayColor scheme LCD Brightness Clock setting SettingsTo set the clock manually 0711 PMKey Tone Key toneIM Alert Tone IM alert toneKeypad Backlight Keypad backlightClear voice mail Default settings Parameter Default values Default settings tableMessenger Buddy status windowActive chat window Online MessengerStatus OfflineReview instant messages MessengerActive Chat Window on the buddy list Send instant messagesIncoming Home call while using IM in messenger Susan Smith is calling Accept an incoming VoIP callChat Window or Online section can receive VoIP calls VoIP callingMute Cancel Select Incoming Home call while on a VoIP call Incoming VoIP call while on a Home call Home call comes first VoIP call comes firstView buddy history Multiple incoming VoIP calls while on a Home callDelete buddy history View buddy informationLogout MSN/WLM/AIM Making calls on the Home line Telephone operationPlumber Dialing alphanumeric phone numbersEnding calls on the Home line Receiving calls on the Home lineSpeakerphone operation MuteFind handset VolumeRedial Add a new entry in the directory DirectorySearch Search and review a directory entryDelete a directory entry Edit a directory entryDelete all directory entries See Entering characters in a text field onCaller ID operation Caller ID with call waiting Call log Make call log entries ready to dial or store Save call log entry to the directoryDelete call log entry Delete all call log entriesRepeat Steps 1-2 of Delete call log entry above Handset Handset screen display messagesFlash or Speaker is Problem Suggestion TroubleshootingCharger should be on Base Telephone does Troubleshooting System does Troubleshooting IM/VoIP light on Try of the Log onto the IS6110 phone software on Displayed on the IS6110 Base and Audio Computer speakers disabled. SoundIS6110 Base Audio fieldMSN/WLM Troubleshooting PC Software is busy Operating range MaintenanceAbout cordless telephones Warranty101 Important safety instructions FCC Part FCC, Acta and IC regulationsIndustry Canada Rbrc SealTechnical specifications Index Index 108 Info