VTech IS6110 user manual Telephone does

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Troubleshooting

Problem

Suggestion

 

 

The telephone does

�� Test a working telephone at the telephone jack. If another telephone has the same problem,

not ring when there

the problem is in the telephone jack. Contact your local telephone company (charges may

is an incoming call.

apply).

(continued)

�� The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

 

�� Re-install the battery and place the cordless handset in the handset charger.

 

�� Wait for the cordless handset to synchronize with the telephone base. To be safe, allow up to

 

one minute for this to take place.

 

 

I cannot dial out.

First, try all the above suggestions.

 

�� Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a

 

second or two to synchronize with the telephone base before producing a dial tone. Wait an

 

extra second before dialing.

 

�� If the other telephones in your home are having the same problem, the problem is in the wiring

 

or local service. Contact your local telephone company (charges may apply).

 

�� Eliminate any background noise. Noise from a television, radio, or other appliances may cause

 

the telephone to not dial out properly. If you cannot eliminate the background noise, first try

 

muting the cordless handset before dialing, or dialing from another room in your home with

 

less background noise.

 

 

89

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Contents User’s manual Congratulations Table of contents Messenger Handset screen display messages TroubleshootingTelephone operation Rbrc Seal 104 Technical specifications 105 Operating range MaintenanceWarranty 100 100Before you begin Minimum requirementsParts checklist Before you beginInstallation Telephone base installationHandset charger installation Bottom view of handset chargerInstall handset battery Charge handset battery Installation Install the MSN Messenger/AOL Instant Messenger software XP/Vista Installation Install the IS6110 phone software Installation Click the Back button to go back to the previous step Click the Back button to return to the previous step Installation Installation Installation Installation Setting up the IS6110 phone software Check and download the IS6110 phone software IS6110 software settings Settings for running the IS6110 software To setup/change the messenger accountTo change the name of the profile tab About tab To login on the computer Log onto the IS6110 phone softwareInstallation This page was left blank intentionally To login using the handset Error messages ExplanationRunning the IS6110 phone software Installation Headset Belt clip & headset optionalBelt clip USB port Getting to know the IS6110Telephone base layout IM/VoIPStatus lights on the telephone base Name Color Indication light status DescriptionHandset layout Handset status icons Basic navigation Using the handsetSoftkeys Entering characters for dialingText entry tips Chart of characters Numeric mode Left softkey Right softkey Symbol table Translated tableRinger volume Telephone settingsRinger Ringer melody Play or delete sound clips Record sound clips To record a sound clip using the audio cable Recording deleted and the sound clip will not be savedRecord to start To discard the sound clip, press OFFDisplay WallpaperColor scheme LCD Brightness Settings Clock setting0711 PM To set the clock manuallyKey tone Key ToneIM alert tone IM Alert ToneKeypad backlight Keypad BacklightClear voice mail Default settings Default settings table Parameter Default valuesBuddy status window MessengerActive chat window Messenger OnlineOffline StatusMessenger Review instant messagesSend instant messages Active Chat Window on the buddy listIncoming Home call while using IM in messenger Accept an incoming VoIP call Susan Smith is callingVoIP calling Chat Window or Online section can receive VoIP callsMute Cancel Select Incoming Home call while on a VoIP call Incoming VoIP call while on a Home call VoIP call comes first Home call comes firstMultiple incoming VoIP calls while on a Home call View buddy historyView buddy information Delete buddy historyLogout MSN/WLM/AIM Telephone operation Making calls on the Home lineDialing alphanumeric phone numbers PlumberSpeakerphone operation Receiving calls on the Home lineEnding calls on the Home line MuteVolume Find handsetRedial Directory Add a new entry in the directorySearch and review a directory entry SearchDelete all directory entries Edit a directory entryDelete a directory entry See Entering characters in a text field onCaller ID operation Caller ID with call waiting Call log Save call log entry to the directory Make call log entries ready to dial or storeDelete all call log entries Delete call log entryRepeat Steps 1-2 of Delete call log entry above Handset screen display messages HandsetFlash or Speaker is Troubleshooting Problem SuggestionCharger should be on Base Telephone does Troubleshooting System does Troubleshooting IM/VoIP light on Try of the Log onto the IS6110 phone software on IS6110 Base Computer speakers disabled. SoundDisplayed on the IS6110 Base and Audio Audio fieldMSN/WLM Troubleshooting PC Software is busy Maintenance Operating rangeWarranty About cordless telephones101 Important safety instructions FCC, Acta and IC regulations FCC PartRbrc Seal Industry CanadaTechnical specifications Index Index 108 Info