VTech IS6110 user manual IM/VoIP light on

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Troubleshooting

Problem	Suggestion

The IM/VoIP light on	�� The IM/VoIP light on the telephone base will be on only when the IS6110 phone software has
the telephone base	been started on the computer. First, make sure the USB cable is securely plugged into the
is off.	telephone base and the computer, then start the IS6110 phone software on the computer.

My call is being	��	If you are using the speakerphone during a VoIP call and you press	/FLASH, the VoIP call
dropped.		will canceled and you will go off hook on the Home phone line.
- OR-	��	To switch between speakerphone to the earpiece while on a call, you must press /SPEAKER.
I cannot switch
between the earpiece
and speakerphone.

I have been	�� In order to use the messenger service on your handset, the VTech software has to be running
automatically logged		on your computer. If your computer goes into sleep, standby, or hibernate mode, the VTech
out of my messenger		software will stop running and you will be signed out of messenger. This will only happen if you
service on the		are using Windows Vista. See Vista help for more information to turn off the sleep, standby
handset.		or hibernate mode on your computer and the messenger will work normally as long as the
		computer is on.

��Make sure the IS6110 phone software is the latest version, refer to Check and download the IS6110 phone software on page 20 for details.

93	www.vtechphones.com

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Contents User’s manual Congratulations Table of contents Telephone operation Handset screen display messages TroubleshootingMessenger Rbrc Seal 104 Technical specifications 105 Operating range MaintenanceWarranty 100 100Before you begin Minimum requirementsParts checklist Before you beginInstallation Telephone base installationHandset charger installation Bottom view of handset chargerInstall handset battery Charge handset battery Installation Install the MSN Messenger/AOL Instant Messenger software XP/Vista Installation Install the IS6110 phone software Installation Click the Back button to go back to the previous step Click the Back button to return to the previous step Installation Installation Installation Installation Setting up the IS6110 phone software Check and download the IS6110 phone software IS6110 software settings To change the name of the profile tab To setup/change the messenger accountSettings for running the IS6110 software About tab To login on the computer Log onto the IS6110 phone softwareInstallation This page was left blank intentionally To login using the handset Error messages ExplanationRunning the IS6110 phone software Installation Belt clip Belt clip & headset optionalHeadset USB port Getting to know the IS6110Telephone base layout IM/VoIPStatus lights on the telephone base Name Color Indication light status DescriptionHandset layout Handset status icons Basic navigation Using the handsetSoftkeys Entering characters for dialingText entry tips Chart of characters Numeric mode Left softkey Right softkey Symbol table Translated tableRinger Telephone settingsRinger volume Ringer melody Play or delete sound clips Record sound clips To record a sound clip using the audio cable Recording deleted and the sound clip will not be savedRecord to start To discard the sound clip, press OFFDisplay WallpaperColor scheme LCD Brightness Settings Clock setting0711 PM To set the clock manuallyKey tone Key ToneIM alert tone IM Alert ToneKeypad backlight Keypad BacklightClear voice mail Default settings Default settings table Parameter Default valuesActive chat window MessengerBuddy status window Messenger OnlineOffline StatusMessenger Review instant messagesSend instant messages Active Chat Window on the buddy listIncoming Home call while using IM in messenger Accept an incoming VoIP call Susan Smith is callingVoIP calling Chat Window or Online section can receive VoIP callsMute Cancel Select Incoming Home call while on a VoIP call Incoming VoIP call while on a Home call VoIP call comes first Home call comes firstMultiple incoming VoIP calls while on a Home call View buddy historyLogout MSN/WLM/AIM Delete buddy historyView buddy information Telephone operation Making calls on the Home lineDialing alphanumeric phone numbers PlumberSpeakerphone operation Receiving calls on the Home lineEnding calls on the Home line MuteVolume Find handsetRedial Directory Add a new entry in the directorySearch and review a directory entry SearchDelete all directory entries Edit a directory entryDelete a directory entry See Entering characters in a text field onCaller ID operation Caller ID with call waiting Call log Save call log entry to the directory Make call log entries ready to dial or storeRepeat Steps 1-2 of Delete call log entry above Delete call log entryDelete all call log entries Handset screen display messages HandsetFlash or Speaker is Troubleshooting Problem SuggestionCharger should be on Base Telephone does Troubleshooting System does Troubleshooting IM/VoIP light on Try of the Log onto the IS6110 phone software on IS6110 Base Computer speakers disabled. SoundDisplayed on the IS6110 Base and Audio Audio fieldMSN/WLM Troubleshooting PC Software is busy Maintenance Operating rangeWarranty About cordless telephones101 Important safety instructions FCC, Acta and IC regulations FCC PartRbrc Seal Industry CanadaTechnical specifications Index Index 108 Info