Troubleshooting
Problem | Suggestion | ||
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I hear other calls when | �� | Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you | |
using the telephone. |
| still hear other calls, the problem is probably in the wiring or local service. Call your local | |
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| telephone company. | |
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I hear noise in the | �� | Make sure the telephone line cord is plugged in securely. | |
cordless handset, and |
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none of the keys or |
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buttons work. |
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My caller ID features are | �� | Caller ID is a subscription service. You must subscribe to this service from your local telephone | |
not working properly. |
| company for this feature to work on your telephone. | |
| �� The caller may not be calling from an area which supports caller ID. | ||
| �� | Both you and the caller’s telephone companies must use equipment which are compatible | |
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| with caller ID service. | |
| �� If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone | ||
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| base and the telephone line jack. Contact your DSL service provider for filter information. | |
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The system does | �� | Make sure you subscribe to caller ID with call waiting services provided by the local telephone | |
not receive caller ID |
| company. | |
or the system does | �� | The caller may not be calling from an area which supports caller ID. | |
not display caller ID | �� | Both you and the caller’s telephone companies must use equipment which are compatible | |
information during call | |||
| with caller ID service. | ||
waiting. |
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�� If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone | |||
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| base and the telephone line jack. Contact your DSL service provider for filter information. | |
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91 | www.vtechphones.com |