VTech IS6110 user manual Troubleshooting

Page 95

Troubleshooting

Problem

Suggestion

 

 

 

 

 

 

 

There is noise

��

The handset may be out of range. Move it closer to the telephone base.

 

 

or interference

��

Appliances or other cordless telephones plugged into the same circuit as the telephone base

 

during a telephone

 

can cause interference. Try moving the appliance or telephone base to another outlet.

 

 

conversation.

��

Other electronic products can cause interference to your cordless telephone. Try installing

 

 

 

 

 

your telephone as far away as possible from the following electronic devices: wireless routers,

 

 

My calls fade out

 

radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room

 

 

when I am using the

 

monitors, televisions, VCRs, personal computers, kitchen appliances, wireless routers, and

 

 

cordless handset.

 

other cordless telephones.

 

 

 

�� Microwave ovens operate on the same frequency as your telephone. It is normal to experience

 

 

 

static on your telephone while the microwave oven is operating. Do not install this telephone

 

 

 

in the same outlet or near a microwave oven.

 

 

 

��

If your telephone is plugged in with a modem or a surge protector, plug the telephone (or

 

 

 

modem/surge protector) into a different location. If this solves the problem, re-locate your

 

 

 

telephone or modem farther apart from each other, or use a different surge protector.

 

 

 

�� The layout of your home or office might be limiting the operating range. Try moving the telephone

 

 

 

 

base to another location, preferably a higher location for better reception.

 

 

 

�� Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls

 

 

 

are still not clear, the problem is probably in the wiring or local service. Contact your local

 

 

 

 

telephone company (charges may apply).

 

 

 

�� If the other telephones in your home are having the same problem, the problem is in the wiring

 

 

 

 

or local service. Contact the local telephone company (charges may apply).

 

 

 

�� Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack

 

 

 

that has a telephone connected to it. Contact your DSL service provider for filter information.

 

 

 

 

 

 

 

 

 

www.vtechphones.com

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Appendix

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Contents User’s manual Congratulations Table of contents Telephone operation Handset screen display messages TroubleshootingMessenger 100 Operating range MaintenanceWarranty 100 Rbrc Seal 104 Technical specifications 105Minimum requirements Before you beginBefore you begin Parts checklistTelephone base installation InstallationBottom view of handset charger Handset charger installationInstall handset battery Charge handset battery Installation Install the MSN Messenger/AOL Instant Messenger software XP/Vista Installation Install the IS6110 phone software Installation Click the Back button to go back to the previous step Click the Back button to return to the previous step Installation Installation Installation Installation Setting up the IS6110 phone software Check and download the IS6110 phone software IS6110 software settings To change the name of the profile tab To setup/change the messenger accountSettings for running the IS6110 software About tab Log onto the IS6110 phone software To login on the computerInstallation This page was left blank intentionally Error messages Explanation To login using the handsetRunning the IS6110 phone software Installation Belt clip Belt clip & headset optionalHeadset IM/VoIP Getting to know the IS6110Telephone base layout USB portName Color Indication light status Description Status lights on the telephone baseHandset layout Handset status icons Entering characters for dialing Using the handsetSoftkeys Basic navigationText entry tips Chart of characters Numeric mode Left softkey Right softkey Translated table Symbol tableRinger Telephone settingsRinger volume Ringer melody Play or delete sound clips Record sound clips Recording deleted and the sound clip will not be saved To record a sound clip using the audio cableTo discard the sound clip, press OFF Record to startWallpaper DisplayColor scheme LCD Brightness Clock setting SettingsTo set the clock manually 0711 PMKey Tone Key toneIM Alert Tone IM alert toneKeypad Backlight Keypad backlightClear voice mail Default settings Parameter Default values Default settings tableActive chat window MessengerBuddy status window Online MessengerStatus OfflineReview instant messages MessengerActive Chat Window on the buddy list Send instant messagesIncoming Home call while using IM in messenger Susan Smith is calling Accept an incoming VoIP callChat Window or Online section can receive VoIP calls VoIP callingMute Cancel Select Incoming Home call while on a VoIP call Incoming VoIP call while on a Home call Home call comes first VoIP call comes firstView buddy history Multiple incoming VoIP calls while on a Home callLogout MSN/WLM/AIM Delete buddy historyView buddy information Making calls on the Home line Telephone operationPlumber Dialing alphanumeric phone numbersMute Receiving calls on the Home lineEnding calls on the Home line Speakerphone operationFind handset VolumeRedial Add a new entry in the directory DirectorySearch Search and review a directory entrySee Entering characters in a text field on Edit a directory entryDelete a directory entry Delete all directory entriesCaller ID operation Caller ID with call waiting Call log Make call log entries ready to dial or store Save call log entry to the directoryRepeat Steps 1-2 of Delete call log entry above Delete call log entryDelete all call log entries Handset Handset screen display messagesFlash or Speaker is Problem Suggestion TroubleshootingCharger should be on Base Telephone does Troubleshooting System does Troubleshooting IM/VoIP light on Try of the Log onto the IS6110 phone software on Audio field Computer speakers disabled. SoundDisplayed on the IS6110 Base and Audio IS6110 BaseMSN/WLM Troubleshooting PC Software is busy Operating range MaintenanceAbout cordless telephones Warranty101 Important safety instructions FCC Part FCC, Acta and IC regulationsIndustry Canada Rbrc SealTechnical specifications Index Index 108 Info