VTech CS6129-32, CS6128-31, CS6129-2, CS6129-52, CS6129-41 Light on the handset should be on

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Appendix

Troubleshooting

	Problem	Suggestion

	The battery does not	• Make sure the handset is placed in the telephone base or charger correctly. The CHARGE
	charge in the handset	light on the handset should be on.
	or the handset battery	• Remove and reinstall the battery, then charge for up to 16 hours.
	does not accept	• If the handset is in the telephone base or charger but the CHARGE light on the handset is not
	charge.
	charge.	on, refer to The charge light is off in this section.
		on, refer to The charge light is off in this section.
		• If the battery is depleted, it may take approximately four minutes to charge the handset before
		it can resume display on the screen.
		• It may be necessary to purchase a new battery. Please refer to the Battery section (page 53)
		of this user’s manual.

	The CHARGE light	• Clean the charging contacts on the handset and telephone base each month using a pencil
	is off.	eraser or a dry non-abrasive fabric.
		• Make sure the power adapter and telephone line cord are plugged in correctly and securely.
		• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one
		minute for the handset and telephone base to reset.

	There is no dial tone.	• First, try all the above suggestions.
		• Move the handset closer to the telephone base. It might be out of range.
		• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
		• Disconnect the telephone base from the telephone wall jack and connect a different telephone.
		If there is no dial tone on this telephone either, the problem is in your wiring or local service.
		Contact your local telephone company.

56	www.vtechphones.com

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Contents User’s manual Congratulations Table of contents Answering system Parts checklist Getting startedTelephone Battery installation and charging Side UP facingWall mounting Handset layout GettingTelephone base layout USE lightTelephone settings Ringer volume handsetRinger tone Key tone LanguageINDICATOR? Clear voicemailHome area code Make a call Answer a callEnd a call SpeakerphoneVolume MuteRinger mute Call waiting Find handsetChain dialing Intercom For model CS6129-2Conference call Transfer an external call INTCalling Handset Switch between external and intercom call Answer an incoming call during an intercom call Directory Store a directory entry Character chart Search the directory Dial a directory entryEdit a directory entry Delete from the directory About caller ID Call log Missed calls indicator Review the call logMake a call log entry ready to dial Dial a call log entrySave a call log entry to the directory Delete from the call log CALLS?Call log display screen messages Displays WhenRedial list Dial a redial entryDelete from redial Answering system Answering system and voicemailMessage capacity Activate the answering systemSet the clock Answering system set up Set number of ringsSet remote access code Set telephone base ringerSet message alert tone Outgoing announcement Record your own announcementPlay your announcement Delete your announcementNew message indication Message playbackOptions during playback Delete all messages Record and play memosRecord a memo Memo playbackCall screening Call interceptMessage window displays Window displays DescriptionsRemote access Command FunctionAppendix Handset display screen messagesDirectory is full Handset and telephone base indicators Handset lights Telephone base lightsHandset and telephone base indicators Handset icons NEWBattery Important safety instructions Troubleshooting Problem SuggestionLight on the handset should be on To take place Less background noise Appendix Appendix System does CONNECTING... is Messages on To one minute for this to take place Maintenance Operating rangeAbout cordless telephones Rbrc sealWarranty What does this limited warranty cover?How do you get warranty service? FCC, Acta and IC regulations FCC PartAppendix Technical specifications Index Appendix Template for wall mounting studs 91-001849-050-100