VTech CS6124-11, CS6124-21, CS6124-31 user manual How do you get warranty service?

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Appendix

Limited warranty (continued)

How do you get warranty service?

To obtain warranty service in Canada, please visit our website at www.vtechcanada.com or call

1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

1.Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and

2.Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and

3.Provide your name, complete and correct mailing address, and telephone number.

Other limitations

This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.

State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.

Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please retain your original sales receipt as proof of purchase..

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Contents Online user’s manual Congratulations Table of contents Appendix Display screen messages Handset and telephone base IndexParts checklist Getting startedTelephone base and charger installation Wall mounting optionalBattery installation Battery chargingHandset layout Charge lightMENU/SELECT Telephone base layout DeleteTelephone settings Using the menuRinger volume telephone base Ringer volume handsetTo manually turn off these indicators LCD languageClear voicemail To select a languageTo change the setting Key toneSet date and time Set date/time, then press MENU/SELECTDial mode Home area codeWebsite Telephone operation Temporary ringer silencing Temporary tone dialingFind handset Multiple handset use for multi-handset models only Chain dialingRedial list Review and dial from the redial listDelete a redial entry DirectoryAdd a directory entry Review and dial from the directory Alphabetical searchTo start an alphabetical search Review. Press MENU/SELECT againEdit a directory entry Delete a directory entryAbout caller ID Call logInformation about caller ID with call waiting Missed call indicator Memory matchReview and dial from the call log View dialing options Save a call log entry to the directoryDelete the call log entries Call log display screen messagesAnswering system settings Answering system setupAnswer ON/OFF Call screeningRemote access code Number of ringsMessage alert tone Recording time Voice languageAnnouncement Record your own announcementPlay or delete your own announcement Answering system operation Answering system and voicemailMessage capacity New message indication Call interceptMessage playback To play messages with the telephone baseDelete all messages Record, play or delete memosTo delete all messages with the telephone base To delete all messages with a handsetMessage window displays Window display DescriptionRemote access Command FunctionAppendix Display screen messagesHandset and telephone base indicators Handset screen iconsHandset light Telephone base lightBattery Battery needs charging whenTroubleshooting My telephone does not work at allThere is no dial tone Cannot dial outLow battery shows on the handset screen Telephone does not ring when there is an incoming callCharge light is off My handset beeps and is not performing normallyHear other calls when using the telephone My caller ID features are not working properlyHear noise on the cordless handset and the keys do not work Out of range or no pwr at base shows on the handset screen Cannot retrieve voicemail messagesOutgoing announcement is not clear Answering system does not record messagesCannot hear any messages from the handset Messages on the answering system are very difficult to hearAnswering system does not respond to remote commands Common cure for electronic equipmentImportant safety instructions Precautions for users of implanted cardiac pacemakers MaintenanceOperating range About cordless telephones Rbrc sealLimited warranty What does this limited warranty cover?How do you get warranty service? FCC, Acta and IC regulations FCC PartTechnical specifications Industry CanadaIndex Index All rights reserved. Version 7 03/12
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