VTech VT 2960 YOU Hear Other Calls While Using Your Phone, Make sure the power cord is plugged

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IN CASE OF DIFFICULTY

YOUR CALLER FADES IN AND OUT. You may be nearly out of range. Move closer, or relocate the base.

YOU HEAR OTHER CALLS WHILE USING YOUR PHONE.

Replace the Handset in the base cra- dle, wait a few moments and try again.

Disconnect your Base Unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wir- ing or local service. Call your local telephone company.

YOU HEAR NOISE IN THE HANDSET, AND NONE OF THE KEYS OR BUT- TONS WORK.

Make sure the power cord is plugged in.

Your Base Unit and Handset may not be operating on the same channel or security code. Place the Handset in the cradle for a few moments to reload the security code and reset the channel.

COMMON CURE FOR ELECTRONIC EQUIPMENT

Electronics, like people, can sometimes get confused. If the unit does not seem to be responding normally, then try putting the Handset in the cradle to re-initialize the unit. If it still does not seem to respond, perform the following steps (in the order listed):

1.Disconnect the power to the Base Unit.

2Remove the Handset battery Pack

3.Wait a few minutes.

4.Connect power to the Base Unit.

5.Install the Handset battery pack.

6.Watch for the Handset to display

FOUND CHANNEL X”.

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Contents Introduction 900MHz Operation Special FeaturesLine OFF Parts Check ListImportant Safety Instructions Important Safety Instructions Charging the Handset batteries Rechargeable Battery PacksTo Charge The Battery Pack Spare Battery ChargerReplacing The Handset Battery Pack Use only Vtech battery267-7377in Canada Position the wall mounting bracket on the Base Wall MountingHandset Features Tone KEY Line 1 KEYLine 2 KEY OFF KEYLine 2 is on a call and Line 1 is on Redial KEYHOLD/PAUSE KEY CONFERENCE/CLEAR CONF/ Clear KEYVolume Control KEY Examples of the LCD Display Examples of the LCD Display Examples of the LCD Display Base Unit Features Base Unit FeaturesIntercom LED Base LED Indicators Power LEDSpare Battery LED Charge LEDHold KEY Volume UP & Down KeysTONE/PULSE Switch Conf KEYConnect the telephone line cords Setting up your VTech VTGetting Started PreferencePress the HOLD/PAUSE key to place a call on Hold Basic OperationsMaking Calls To put a call on Hold from the HandsetHandset Base Unit Speakerphone Answering Calls fromCall Waiting Switching from Handset to Base or Base to HandsetSwitching from Handset to Base Unit Speakerphone Switching from Speakerphone to HandsetBasic Operation Base Unit Paging HandsetHandset Paging Base Unit Advanced Operations Conference CallsProgramming the Ringer Redial Programming the Base Unit RingerMemory Dialing CationDelete ALL? DEL to Allow Speed Dial LocationChanging Stored Numbers To delete all phone numbers stored in MemoryExamples of Caller ID Displays CID-CALLER IDCharacters, including spaces Call is displayedDeleting ALL CID records Deleting CID RecordsDeleting a single CID record Deleting Single CallProgram Location VT2960 Answering System Setting ANNOUNCE-ONLY Mode Setting the Number of Rings Number of Rings selected isCall Screening R e s s S T O P / P L AY t o e x i t programming mode Setting the DAY and TimeAudible Message Alert Skip VolumeSelecting Lines for Message Playback PlayMemo Recording Basic FunctionsAdvanced Functions Headset Into Headset Installation and Operating InstructionsInstallation Plug the OptionalMaintenance Taking Care of Your Telephone MaintenanceNo Dial Tone Handset does not Ring When YOU Receive a CallCase of Difficulty Phone DOESN’T Work AT ALLFound Channel YOU Hear Other Calls While Using Your PhoneMake sure the power cord is plugged Common Cure for Electronic EquipmentWarranty Statement What does OUR Warranty not COVER? FCC Part FCC and IC RegulationsUnited States Vtech Communications Canada Vtech ElectronicsFCC and IC Regulations This telephone is registered for use in Canada IC Industry CanadaSpecifications Table of Contents Headset Installation and Operating Instructions Maintenance Issue