Cisco Systems 7900 Messages Button, Directories Button, Finding All Phones in the Database, 43-29

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Chapter 43 Cisco Unified IP Phones

Phone Administration Tips

Finding All Phones in the Database

To find all phones that are registered in the database, choose Device Name from the list of fields; choose “is not empty” from the list of patterns; then, click the Find button.

Note The list in the Find and List Phones window does not include analog phones and fax machines that are connected to gateways (such as a Cisco VG200). This list shows only phones that are configured in Cisco Unified CallManager Administration.

Messages Button

By performing the following actions, you can configure a voice-messaging access number for the messages button on Cisco Unified IP Phone models 7970, 7960, and 7940, so users can access the voice-messaging system by simply pressing the messages button:

1.Configure the voice-mail pilot number by choosing Voice Mail > Voice Mail Pilot.

2.Configure the voice-mail profile by choosing Voice Mail > Voice Mail Profile.

3.Choose the appropriate profile from the Voice Mail Profile field on the Directory Number Configuration window. By default, this field uses the default voice-mail profile that uses the default voice-mail pilot number configuration.

Note Typically, you can edit the default voice-mail pilot and default voice-mail profiles to configure voice-messaging service for your site.

For more information on configuring a voice-messaging service, refer to the “Voice Mail Connectivity to Cisco Unified CallManager” chapter.

Note For the Cisco IP Phone models 12 SP+ and 30 VIP, you can use phone button templates to configure a button with the message-waiting feature for access to a voice-messaging service.

Directories Button

The Cisco Unified IP Phone models 7970, 7960, and 7940 can display a directory of employee names and phone numbers. Although you access this directory from the directories button on the IP phone, you must configure it before users can access it. To use the corporate directory, you must enter users into a Lightweight Directory Access Protocol (LDAP) directory that is configured with Cisco Unified CallManager.

The URL Directories enterprise parameter defines the URL that points to the global directory for display on Cisco Unified IP Phone models 7970, 7960, and 7940. The XML device configuration file for the phone stores this URL.

Tip If you are using IP addresses rather than DNS for name resolution, make sure that the URL Directories enterprise parameter value uses the IP address of the server for the hostname.

If the phone URL was not updated correctly after the URL Directories enterprise parameter was changed, try stopping and restarting the Cisco TFTP service; then, reset the phone.

 

 

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Contents 43-1 Cisco Unified IP Phones43-2 Supported Cisco Unified IP PhonesDescription 43-3 43-4 43-5 43-6 LAN43-7 43-8 Cisco SIP IP PhonesClients and CTI Ports Cisco Unified Personal Communicator Cisco IP CommunicatorCisco TelePresence 43-943-10 Phone Button Templates43-11 Default Phone Button TemplatesTemplate Description 43-12 43-13 43-14 43-15 Feature DescriptionGuidelines for Customizing Phone Button Templates 43-16 43-17 Softkey TemplatesAdd Application 43-18 Configure Softkey LayoutCall State Description Sample Softkey Layout 43-1943-20 Softkey Template OperationCommon Phone Profiles Methods for Adding Phones Phone FeaturesUser/Phone Add 43-2143-22 Barge and PrivacyCall Forward 43-23 Call ParkCall Pickup Conference List Call SelectDirect Transfer Onhook Call TransferJoin Immediate DivertMalicious Call Identification Mcid Quality Report Tool43-26 Call Diagnostics and Voice-Quality MetricsService URL Phone Association Phone Administration TipsPhone Search 43-2743-28 Directories Button Messages ButtonFinding All Phones in the Database 43-29Cisco Unified CallManager User Options Maximum Phone Fallback Queue Depth Service ParameterDependency Records 43-30Configuration Steps Procedures and Related Topics Phone Configuration ChecklistPhone Failover and Fallback 43-3143-32 Guide43-33 43-34 Where to Find More InformationRelated Topics 43-35 Additional Cisco Unified CallManager Documentation43-36

7900 specifications

Cisco Systems has long been a pioneering force in the realm of networking and telecommunications, and among its notable offerings is the Cisco 7900 series of IP phones. These devices are designed to deliver high-quality voice communications and are widely used in business environments. The Cisco 7900 series encompasses several models, each tailored to specific user needs, ensuring that organizations can find the right fit for their communication requirements.

One of the standout features of the Cisco 7900 series is its wideband audio technology, which provides crystal-clear voice quality, enhancing the calling experience. The inclusion of high-definition voice capabilities allows users to communicate with greater clarity, making it easier to understand nuances during conversations. This feature is particularly valuable in business settings, where misunderstandings can lead to costly errors.

The Cisco 7900 series also integrates seamlessly with Cisco Unified Communications Manager, allowing for robust call management features and advanced functionalities. Users can enjoy features such as call transfer, conference calling, and voicemail integration, all of which streamline communication efforts. The phones support multiple lines and programmable feature keys, giving users the flexibility to manage their calls efficiently.

In terms of design, the Cisco 7900 series features an intuitive user interface with a large, backlit display for easy navigation. The devices are equipped with various connectivity options, including Ethernet and PoE (Power over Ethernet), enabling straightforward integration into existing network infrastructures without the need for additional power adapters.

Security is another critical aspect of the Cisco 7900 series. The phones support a range of security protocols, including Secure Real-Time Transport Protocol (SRTP) and Transport Layer Security (TLS), ensuring that conversations remain confidential and secure from eavesdropping. This focus on security is essential for businesses that handle sensitive information.

Furthermore, the Cisco 7900 series is designed with compatibility in mind. It supports various unified communications applications, making it a versatile choice for organizations looking to enhance their communication tools. With features like XML applications, users can customize their phone experience to complement their workflow.

In conclusion, the Cisco 7900 series of IP phones stands out as a reliable and feature-rich communication solution. With its emphasis on audio quality, user-friendly design, security, and integration capabilities, it has become a staple in business environments. As organizations continue to prioritize effective communication, the Cisco 7900 series remains a leading choice for facilitating seamless interactions.
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