Cisco Systems 7900 manual Softkey Templates, Add Application, 43-17

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Chapter 43 Cisco Unified IP Phones

Softkey Templates

Softkey Templates

Use softkey templates to manage softkeys that are associated with applications such as Cisco Unified CallManager Assistant or call-processing features such as Cisco Call Back on the Cisco Unified IP Phones. The administrator uses the Softkey Template Configuration windows in Cisco Unified CallManager Administration to create and update softkey templates.

Cisco Unified CallManager supports two types of softkey templates: standard and nonstandard. Standard softkey templates in the Cisco Unified CallManager database contain the recommended selection and positioning of the softkeys for an application. Cisco Unified CallManager provides the following standard softkey templates:

•Standard User

•Standard Feature

•Standard Assistant

•Standard Shared Mode Manager

•Standard Manager

Note The default process does not assign a softkey template to the Cisco Unified IP Phone. The administrator must assign standard or nonstandard softkey templates to the Cisco Unified IP Phone by assigning the templates individually to each phone or by assigning the device pool to each phone.

The administrator creates a nonstandard softkey template by using the Softkey Template Configuration windows in Cisco Unified CallManager Administration. To create a nonstandard softkey template, the administrator copies a standard softkey template and makes changes. The administrator can add and remove applications that are associated with any nonstandard softkey template. Additionally, the administrator can configure softkey sets for each call state for a nonstandard softkey template.

The Softkey Template Configuration window lists the standard and nonstandard softkey templates and uses different icons to differentiate between standard and nonstandard templates.

The administrator assigns softkey templates in the following Cisco Unified CallManager Administration configuration windows:

•Device Pool Configuration

•Phone Configuration (SIP and SCCP)

•User Device Profile Configuration

•Default Device Profile Configuration

Add Application

The administrator can add a standard softkey template that is associated with a Cisco application to a nonstandard softkey template. When the administrator clicks the Add Application button from the Softkey Template Configuration window, a separate window displays and allows the administrator to choose the standard softkey template that is to be added to the end of the nonstandard softkey template. Duplicate softkeys get deleted from the end of the set that is moving to the front of the set.

 

 

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Contents 43-1 Cisco Unified IP Phones43-2 Supported Cisco Unified IP PhonesDescription 43-3 43-4 43-5 43-6 LAN43-7 43-8 Cisco SIP IP PhonesClients and CTI Ports Cisco Unified Personal Communicator Cisco IP CommunicatorCisco TelePresence 43-943-10 Phone Button Templates43-11 Default Phone Button TemplatesTemplate Description 43-12 43-13 43-14 43-15 Feature DescriptionGuidelines for Customizing Phone Button Templates 43-16 43-17 Softkey TemplatesAdd Application 43-18 Configure Softkey LayoutCall State Description Sample Softkey Layout 43-1943-20 Softkey Template OperationCommon Phone Profiles Methods for Adding Phones Phone FeaturesUser/Phone Add 43-2143-22 Barge and PrivacyCall Forward 43-23 Call ParkCall Pickup Conference List Call SelectDirect Transfer Onhook Call TransferJoin Immediate DivertMalicious Call Identification Mcid Quality Report Tool43-26 Call Diagnostics and Voice-Quality MetricsService URL Phone Association Phone Administration TipsPhone Search 43-2743-28 Directories Button Messages ButtonFinding All Phones in the Database 43-29Cisco Unified CallManager User Options Maximum Phone Fallback Queue Depth Service ParameterDependency Records 43-30Configuration Steps Procedures and Related Topics Phone Configuration ChecklistPhone Failover and Fallback 43-3143-32 Guide43-33 43-34 Where to Find More InformationRelated Topics 43-35 Additional Cisco Unified CallManager Documentation43-36

7900 specifications

Cisco Systems has long been a pioneering force in the realm of networking and telecommunications, and among its notable offerings is the Cisco 7900 series of IP phones. These devices are designed to deliver high-quality voice communications and are widely used in business environments. The Cisco 7900 series encompasses several models, each tailored to specific user needs, ensuring that organizations can find the right fit for their communication requirements.

One of the standout features of the Cisco 7900 series is its wideband audio technology, which provides crystal-clear voice quality, enhancing the calling experience. The inclusion of high-definition voice capabilities allows users to communicate with greater clarity, making it easier to understand nuances during conversations. This feature is particularly valuable in business settings, where misunderstandings can lead to costly errors.

The Cisco 7900 series also integrates seamlessly with Cisco Unified Communications Manager, allowing for robust call management features and advanced functionalities. Users can enjoy features such as call transfer, conference calling, and voicemail integration, all of which streamline communication efforts. The phones support multiple lines and programmable feature keys, giving users the flexibility to manage their calls efficiently.

In terms of design, the Cisco 7900 series features an intuitive user interface with a large, backlit display for easy navigation. The devices are equipped with various connectivity options, including Ethernet and PoE (Power over Ethernet), enabling straightforward integration into existing network infrastructures without the need for additional power adapters.

Security is another critical aspect of the Cisco 7900 series. The phones support a range of security protocols, including Secure Real-Time Transport Protocol (SRTP) and Transport Layer Security (TLS), ensuring that conversations remain confidential and secure from eavesdropping. This focus on security is essential for businesses that handle sensitive information.

Furthermore, the Cisco 7900 series is designed with compatibility in mind. It supports various unified communications applications, making it a versatile choice for organizations looking to enhance their communication tools. With features like XML applications, users can customize their phone experience to complement their workflow.

In conclusion, the Cisco 7900 series of IP phones stands out as a reliable and feature-rich communication solution. With its emphasis on audio quality, user-friendly design, security, and integration capabilities, it has become a staple in business environments. As organizations continue to prioritize effective communication, the Cisco 7900 series remains a leading choice for facilitating seamless interactions.
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