Cisco Systems 7900 Cisco IP Communicator, Cisco Unified Personal Communicator, Cisco TelePresence

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Chapter 43 Cisco Unified IP Phones

Cisco IP Communicator

You configure H.323 clients and CTI ports through the Phone Configuration window in Cisco Unified CallManager Administration like you do phones, but they often require fewer configuration settings.

Note Cisco recommends that you do not configure CTI ports or devices that use TAPI applications in a line group.

For information on H.323 clients and shared line appearances, see the “Shared Line Appearance” section on page 18-2.

For instructions on how to configure H.323 clients and CTI ports, refer to “Cisco Unified IP Phone Configuration” in the Cisco Unified CallManager Administration Guide.

Cisco IP Communicator

Cisco IP Communicator, a software-based application, allows users to place and receive phone calls by using their personal computers. Cisco IP Communicator depends upon the Cisco Unified CallManager call-processing system to provide telephony features and voice-over-IP capabilities.

This interaction with Cisco Unified CallManager means that Cisco IP Communicator provides the same functionality as a full-featured Cisco Unified IP Phone, while providing the portability of a desktop application. Additionally, it means that you administer Cisco IP Communicator as a phone device by using the Cisco Unified CallManager Administration Phone Configuration window.

Cisco Unified Personal Communicator

Cisco Unified Personal Communicator, a desktop software application, provides access to voice, video, document-sharing, and presence applications – all from a single, rich media interface. Cisco Unified Personal Communicator relies on the Cisco Unified CallManager call-processing system to provide telephony features and voice-over-IP capabilities.

This interaction with Cisco Unified CallManager enables Cisco Unified Personal Communicator to offer integrated softphone capabilities and control of the physical IP phone of the user. Additionally, it means you administer Cisco Unified Personal Communicator as a phone device by using the Cisco Unified CallManager Administration Phone Configuration window.

Cisco TelePresence

The Cisco TelePresence system, a visual meeting room solution that comprises endpoints, IP Telephony infrastructure technology, and user software applications, enables life-size, “you are there” video teleconferencing. The Cisco TelePresence IP Phone represents an integral part of the solution that provides the user interface for making connections to other Cisco TelePresence meeting rooms and for driving the codec, the device that manages the plasma display screens, microphones, speakers, and cameras that create the virtual meeting experience. The Cisco TelePresence IP Phone offers both standard Cisco Unified IP Phone 7970 and Cisco TelePresence meeting connection functionality. As an example, the Cisco TelePresence IP Phone user interface displays a schedule of the meetings for the day and provides softkeys that are designed to enable and enhance the teleconference connections but then can be used during the video teleconference to add audio meeting participants or to make voice calls.

 

 

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Contents 43-1 Cisco Unified IP PhonesSupported Cisco Unified IP Phones Description43-2 43-3 43-4 43-5 43-6 LAN43-7 Cisco SIP IP Phones Clients and CTI Ports43-8 Cisco Unified Personal Communicator Cisco IP CommunicatorCisco TelePresence 43-943-10 Phone Button TemplatesDefault Phone Button Templates Template Description43-11 43-12 43-13 43-14 Feature Description Guidelines for Customizing Phone Button Templates43-15 43-16 Softkey Templates Add Application43-17 Configure Softkey Layout Call State Description43-18 Sample Softkey Layout 43-19Softkey Template Operation Common Phone Profiles43-20 Methods for Adding Phones Phone FeaturesUser/Phone Add 43-21Barge and Privacy Call Forward43-22 Call Park Call Pickup43-23 Conference List Call SelectDirect Transfer Onhook Call TransferJoin Immediate DivertMalicious Call Identification Mcid Quality Report ToolCall Diagnostics and Voice-Quality Metrics Service URL43-26 Phone Association Phone Administration TipsPhone Search 43-2743-28 Directories Button Messages ButtonFinding All Phones in the Database 43-29Cisco Unified CallManager User Options Maximum Phone Fallback Queue Depth Service ParameterDependency Records 43-30Configuration Steps Procedures and Related Topics Phone Configuration ChecklistPhone Failover and Fallback 43-3143-32 Guide43-33 Where to Find More Information Related Topics43-34 43-35 Additional Cisco Unified CallManager Documentation43-36

7900 specifications

Cisco Systems has long been a pioneering force in the realm of networking and telecommunications, and among its notable offerings is the Cisco 7900 series of IP phones. These devices are designed to deliver high-quality voice communications and are widely used in business environments. The Cisco 7900 series encompasses several models, each tailored to specific user needs, ensuring that organizations can find the right fit for their communication requirements.

One of the standout features of the Cisco 7900 series is its wideband audio technology, which provides crystal-clear voice quality, enhancing the calling experience. The inclusion of high-definition voice capabilities allows users to communicate with greater clarity, making it easier to understand nuances during conversations. This feature is particularly valuable in business settings, where misunderstandings can lead to costly errors.

The Cisco 7900 series also integrates seamlessly with Cisco Unified Communications Manager, allowing for robust call management features and advanced functionalities. Users can enjoy features such as call transfer, conference calling, and voicemail integration, all of which streamline communication efforts. The phones support multiple lines and programmable feature keys, giving users the flexibility to manage their calls efficiently.

In terms of design, the Cisco 7900 series features an intuitive user interface with a large, backlit display for easy navigation. The devices are equipped with various connectivity options, including Ethernet and PoE (Power over Ethernet), enabling straightforward integration into existing network infrastructures without the need for additional power adapters.

Security is another critical aspect of the Cisco 7900 series. The phones support a range of security protocols, including Secure Real-Time Transport Protocol (SRTP) and Transport Layer Security (TLS), ensuring that conversations remain confidential and secure from eavesdropping. This focus on security is essential for businesses that handle sensitive information.

Furthermore, the Cisco 7900 series is designed with compatibility in mind. It supports various unified communications applications, making it a versatile choice for organizations looking to enhance their communication tools. With features like XML applications, users can customize their phone experience to complement their workflow.

In conclusion, the Cisco 7900 series of IP phones stands out as a reliable and feature-rich communication solution. With its emphasis on audio quality, user-friendly design, security, and integration capabilities, it has become a staple in business environments. As organizations continue to prioritize effective communication, the Cisco 7900 series remains a leading choice for facilitating seamless interactions.
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