Cisco Systems 7900 manual Softkey Template Operation, Common Phone Profiles, 43-20

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Chapter 43 Cisco Unified IP Phones

Softkey Template Operation

Softkey Template Operation

For applications such as Cisco Unified CallManager Assistant to support softkeys, ensure softkeys and softkey sets are configured in the database for each device that uses the application.

You can mix application and call-processing softkeys in any softkey template. A static softkey template associates with a device in the database. When a device registers with Cisco Unified CallManager, the static softkey template gets read from the database into call processing and then gets passed to the device to be used throughout the session (until the device is no longer registered or is reset). When a device resets, it may get a different softkey template or softkey layout because of updates that the administrator makes.

Softkeys support a field called application ID. An application, such as Cisco Unified CallManager Assistant, activates/deactivates application softkeys by sending a request to the device through the Cisco CTIManager and call processing with a specific application ID.

When a user logs in to the Cisco IP Manager Assistant service and chooses an assistant for the service, the application sends a request to the device, through Cisco CTIManager and call processing, to activate all its softkeys with its application ID.

At any time, several softkey sets may display on a Cisco Unified IP Phone (one set of softkeys for each call).

The softkey template that is associated with a device (such as a Cisco Unified IP Phone) in the database designates the one that is used when the device registers with call processing. Perform the association of softkey templates and devices by using Softkey Template configuration in Cisco Unified CallManager Administration. See “Softkey Template Configuration” in the Cisco Unified CallManager Administration Guide.

Common Phone Profiles

Cisco Unified CallManager uses common phone profiles to define phone attributes that are associated with Cisco Unified IP Phones. Having these attributes in a profile instead of adding them individually to every phone decreases the amount of time that administrators spend configuring phones and allows the administrator to change the values for a group of phones. Common phone profiles specify the following attributes:

•Profile name

•Profile description

•Local phone unlock password

•End user access to phone background image setting

The common phone profile remains a required field when phones are configured; therefore, you must create the common phone profile before you create a phone. Cisco Unified CallManager provides a Standard Common Phone Profile that you can copy and modify to create a new common phone profile. You cannot, however, modify nor delete the Standard Common Phone Profile.

For information on configuring common phone profiles, see “Common Phone Profile Configuration” in the Cisco Unified CallManager Administration Guide.

 

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Contents Cisco Unified IP Phones 43-143-2 Supported Cisco Unified IP PhonesDescription 43-3 43-4 43-5 LAN 43-643-7 43-8 Cisco SIP IP PhonesClients and CTI Ports Cisco IP Communicator Cisco Unified Personal CommunicatorCisco TelePresence 43-9Phone Button Templates 43-1043-11 Default Phone Button TemplatesTemplate Description 43-12 43-13 43-14 43-15 Feature DescriptionGuidelines for Customizing Phone Button Templates 43-16 43-17 Softkey TemplatesAdd Application 43-18 Configure Softkey LayoutCall State Description 43-19 Sample Softkey Layout43-20 Softkey Template OperationCommon Phone Profiles Phone Features Methods for Adding PhonesUser/Phone Add 43-2143-22 Barge and PrivacyCall Forward 43-23 Call ParkCall Pickup Call Select Conference ListDirect Transfer Onhook Call TransferImmediate Divert JoinMalicious Call Identification Mcid Quality Report Tool43-26 Call Diagnostics and Voice-Quality MetricsService URL Phone Administration Tips Phone AssociationPhone Search 43-2743-28 Messages Button Directories ButtonFinding All Phones in the Database 43-29Maximum Phone Fallback Queue Depth Service Parameter Cisco Unified CallManager User OptionsDependency Records 43-30Phone Configuration Checklist Configuration Steps Procedures and Related TopicsPhone Failover and Fallback 43-31Guide 43-3243-33 43-34 Where to Find More InformationRelated Topics Additional Cisco Unified CallManager Documentation 43-3543-36

7900 specifications

Cisco Systems has long been a pioneering force in the realm of networking and telecommunications, and among its notable offerings is the Cisco 7900 series of IP phones. These devices are designed to deliver high-quality voice communications and are widely used in business environments. The Cisco 7900 series encompasses several models, each tailored to specific user needs, ensuring that organizations can find the right fit for their communication requirements.

One of the standout features of the Cisco 7900 series is its wideband audio technology, which provides crystal-clear voice quality, enhancing the calling experience. The inclusion of high-definition voice capabilities allows users to communicate with greater clarity, making it easier to understand nuances during conversations. This feature is particularly valuable in business settings, where misunderstandings can lead to costly errors.

The Cisco 7900 series also integrates seamlessly with Cisco Unified Communications Manager, allowing for robust call management features and advanced functionalities. Users can enjoy features such as call transfer, conference calling, and voicemail integration, all of which streamline communication efforts. The phones support multiple lines and programmable feature keys, giving users the flexibility to manage their calls efficiently.

In terms of design, the Cisco 7900 series features an intuitive user interface with a large, backlit display for easy navigation. The devices are equipped with various connectivity options, including Ethernet and PoE (Power over Ethernet), enabling straightforward integration into existing network infrastructures without the need for additional power adapters.

Security is another critical aspect of the Cisco 7900 series. The phones support a range of security protocols, including Secure Real-Time Transport Protocol (SRTP) and Transport Layer Security (TLS), ensuring that conversations remain confidential and secure from eavesdropping. This focus on security is essential for businesses that handle sensitive information.

Furthermore, the Cisco 7900 series is designed with compatibility in mind. It supports various unified communications applications, making it a versatile choice for organizations looking to enhance their communication tools. With features like XML applications, users can customize their phone experience to complement their workflow.

In conclusion, the Cisco 7900 series of IP phones stands out as a reliable and feature-rich communication solution. With its emphasis on audio quality, user-friendly design, security, and integration capabilities, it has become a staple in business environments. As organizations continue to prioritize effective communication, the Cisco 7900 series remains a leading choice for facilitating seamless interactions.
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