Cisco Systems 7900 Guidelines for Customizing Phone Button Templates, Feature Description, 43-15

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Chapter 43 Cisco Unified IP Phones

Phone Button Templates

Guidelines for Customizing Phone Button Templates

Use the following guidelines when you are creating custom phone button templates:

•Make sure that phone users receive a quick reference card or getting started guide that describes the most basic features of the custom template. If you create a custom template for employees in your company to use, make sure that it includes the following features and that you describe them on the quick reference card that you create for your users:

–Cisco Unified IP Phone 7970/71, 7960/61, 7940/41, 7911, 7906—Line (one or more)

–Cisco Unified IP Phone 7912—Line, speed dial, hold, and settings

–Cisco Unified IP Phone 7910—Forward all

–Cisco Unified IP Phone 7905 and 7902—Line, speed dial, hold, and settings

–Cisco Wireless IP Phone 7920—Line (one or more)

–Cisco IP Phone model 12 SP+—Line (one or more), hold, call park, and forward all

–Cisco IP Phone model 30 VIP—Line (one or more), call park, and forward all

–Cisco VGC Virtual Phone and Cisco ATA 186—Line and speed dials

•Consider the nature of each feature to determine how to configure your phone button template. You may want to assign multiple buttons to speed dial and line; however, you usually require only one of the other phone button features that are described in Table 43-3.

Table 43-3 Phone Button Feature Description

Feature

Description

 

 

AEC

If you are configuring a template for the Cisco IP Phone model 30 VIP,

 

you must include one occurrence of this feature and assign it to button

 

26. Auto echo cancellation (AEC) reduces the amount of feedback

 

that the called party receives when the calling party is using a

 

speakerphone. Users should press the AEC button on a Cisco IP Phone

 

model 30 SP+ when they are using speakerphone. Users do not need

 

to press this button when speakerphone is not in use. This feature

 

requires no configuration for it to work.

 

 

Answer/release

In conjunction with a headset apparatus, the user can press a button on

 

the headset apparatus to answer and release (disconnect) calls.

 

 

Auto answer

If this feature is programmed on the template, pressing this button

 

causes the speakerphone to go off hook automatically when an

 

incoming call is received.

 

Note You configure this feature for some phones models by using

 

the Phone Button Template window, and you configure this

 

feature for some phone models by using the Phone

 

Configuration window.

 

 

Call park

In conjunction with a call park number or range, when the user presses

 

this button, call park places the call at a directory number for later

 

retrieval. You must have a call park number or range that is configured

 

in the system for this button to work, and you should provide that

 

number or range to your users, so they can dial in to the number(s) to

 

retrieve calls.

 

 

 

 

Cisco Unified CallManager System Guide

 

 

 

 

 

 

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Contents 43-1 Cisco Unified IP PhonesSupported Cisco Unified IP Phones Description43-2 43-3 43-4 43-5 43-6 LAN43-7 Cisco SIP IP Phones Clients and CTI Ports43-8 43-9 Cisco IP CommunicatorCisco Unified Personal Communicator Cisco TelePresence43-10 Phone Button TemplatesDefault Phone Button Templates Template Description43-11 43-12 43-13 43-14 Feature Description Guidelines for Customizing Phone Button Templates43-15 43-16 Softkey Templates Add Application43-17 Configure Softkey Layout Call State Description43-18 Sample Softkey Layout 43-19Softkey Template Operation Common Phone Profiles43-20 43-21 Phone FeaturesMethods for Adding Phones User/Phone AddBarge and Privacy Call Forward43-22 Call Park Call Pickup43-23 Onhook Call Transfer Call SelectConference List Direct TransferQuality Report Tool Immediate DivertJoin Malicious Call Identification McidCall Diagnostics and Voice-Quality Metrics Service URL43-26 43-27 Phone Administration TipsPhone Association Phone Search43-28 43-29 Messages ButtonDirectories Button Finding All Phones in the Database43-30 Maximum Phone Fallback Queue Depth Service ParameterCisco Unified CallManager User Options Dependency Records43-31 Phone Configuration ChecklistConfiguration Steps Procedures and Related Topics Phone Failover and Fallback43-32 Guide43-33 Where to Find More Information Related Topics43-34 43-35 Additional Cisco Unified CallManager Documentation43-36

7900 specifications

Cisco Systems has long been a pioneering force in the realm of networking and telecommunications, and among its notable offerings is the Cisco 7900 series of IP phones. These devices are designed to deliver high-quality voice communications and are widely used in business environments. The Cisco 7900 series encompasses several models, each tailored to specific user needs, ensuring that organizations can find the right fit for their communication requirements.

One of the standout features of the Cisco 7900 series is its wideband audio technology, which provides crystal-clear voice quality, enhancing the calling experience. The inclusion of high-definition voice capabilities allows users to communicate with greater clarity, making it easier to understand nuances during conversations. This feature is particularly valuable in business settings, where misunderstandings can lead to costly errors.

The Cisco 7900 series also integrates seamlessly with Cisco Unified Communications Manager, allowing for robust call management features and advanced functionalities. Users can enjoy features such as call transfer, conference calling, and voicemail integration, all of which streamline communication efforts. The phones support multiple lines and programmable feature keys, giving users the flexibility to manage their calls efficiently.

In terms of design, the Cisco 7900 series features an intuitive user interface with a large, backlit display for easy navigation. The devices are equipped with various connectivity options, including Ethernet and PoE (Power over Ethernet), enabling straightforward integration into existing network infrastructures without the need for additional power adapters.

Security is another critical aspect of the Cisco 7900 series. The phones support a range of security protocols, including Secure Real-Time Transport Protocol (SRTP) and Transport Layer Security (TLS), ensuring that conversations remain confidential and secure from eavesdropping. This focus on security is essential for businesses that handle sensitive information.

Furthermore, the Cisco 7900 series is designed with compatibility in mind. It supports various unified communications applications, making it a versatile choice for organizations looking to enhance their communication tools. With features like XML applications, users can customize their phone experience to complement their workflow.

In conclusion, the Cisco 7900 series of IP phones stands out as a reliable and feature-rich communication solution. With its emphasis on audio quality, user-friendly design, security, and integration capabilities, it has become a staple in business environments. As organizations continue to prioritize effective communication, the Cisco 7900 series remains a leading choice for facilitating seamless interactions.
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