Cisco Systems 509G manual Contents Getting Started, Installing Your Phone

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Contents

Chapter 1: Getting Started

1

About This Document

1

Overview of the Cisco Small Business Pro IP Phones

3

Understanding Your Phone’s Lines and Buttons

4

Phone Components

4

Softkey Buttons

6

Using Keypad Shortcuts

8

Cisco SPA 500S Attendant Console

9

Caring for Your Phone

10

Chapter 2: Installing Your Phone

11

Before You Begin

12

Phone Connections

12

Connecting the Handset

13

Installing the Stand (Optional)

13

Mounting the Phone to the Wall (Optional)

14

Reversing the Handset Retention Tab

18

Connecting the Power

19

Connecting Your Phone to the Network

20

Connecting the Phone to the Wireless Network

20

Connecting a PC to Your Phone (Optional)

21

Connecting Wired and Wireless Headsets (Optional)

21

Verifying Phone Startup

22

Upgrading Your Phone’s Firmware

23

Determining Your Current Firmware Version

23

Download the Firmware

24

Get Your Phone’s IP Address

24

Install the Firmware

25

Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP)

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Contents User Guide Cisco Systems, Inc. All rights reserved OL-19750-02 Installing Your Phone Contents Getting StartedContents Using Basic Phone Functions Contents Using Advanced Phone FeaturesUsing the Web Interface ContentsAppendix a Where to Go From Here Using the Cisco SPA 500S Attendant ConsoleAbout This Document Getting StartedOrganization Overview of the Cisco Small Business Pro IP Phones Phone Components Understanding Your Phone’s Lines and ButtonsCalls section on Softkey Buttons Button Function Using Keypad Shortcuts Cisco SPA 500S Attendant Console Console Caring for Your PhoneInstalling Your Phone Phone Connections Before You BeginInstalling the Stand Optional Connecting the HandsetMB100 Wall Mount Kit Mounting the Phone to the Wall OptionalInstalling Your Phone Installing Your Phone Plug in the Ethernet and power cables Reversing the Handset Retention Tab Connecting the Power Connecting the Phone to the Wireless Network Connecting Your Phone to the NetworkConnecting Wired and Wireless Headsets Optional Connecting a PC to Your Phone OptionalVerifying Phone Startup Upgrading Your Phone’s Firmware Determining Your Current Firmware VersionCisco SPA 502G, SPA 504G, SPA 508G, SPA 509G Download the Firmware Get Your Phone’s IP Address Cisco SPA 501GSPA 501G Spa504-6-2-0.exe Install the FirmwareUsing Basic Phone Functions Sending Audio to the Phone Speaker Using Phone Hardware and AccessoriesUsing the Speakerphone Using the Headset with Your IP PhoneSelect Preferences Choose Send Audio to Speaker edit Choosing Your Preferred Audio DeviceUsing Mute Adjusting Call Volume and MutingAdjusting Call Volume Adjusting the Ringer VolumePutting a Call on Hold Using Dial AssistanceResuming a Call Ending a CallTransferring Calls Performing an Unattended Blind Transfer Performing an Attended TransferTransferring a Held Call to an Active Call RedialingSelect Call History Select Missed Calls Viewing and Returning Missed CallsSelect Preferences Choose Miss Call Shortcut and press edit Interface see the Configuring Call Forwarding section onTurning the Missed Calls Shortcut On and Off Forwarding CallsForwarding All Calls Forwarding Calls When Your Phone is BusyUsing the cfwd sofkey Using the star codeForwarding Calls When You Don’t Answer the Phone Delaying Call Forwarding When You Don’t Answer the PhoneUsing the Setup button Activating Do Not Disturb Setting Do Not DisturbUsing the dnd softkey Stopping Call ForwardingDeactivating Do Not Disturb Using the -dnd softkeyInterface. See the Configuring Call Waiting section on Turning Call Waiting On and OffSelect Preferences Picking Up a CallParking a Call Select Call Park Status Placing a Three-Way Conference CallConferencing a Held Call with an Active Call Using the Phone Directories Using Your Personal DirectoryInterface. See the Using Your Personal Directory section on Using the Corporate Directory Select Corporate DirectoryScroll to the Ldap Directory Name and press Select Select Call History Using the Call History ListsViewing the Call History Lists Interface. See the Viewing Call History Lists section onCalling from the Call History Lists Deleting a Number from the Call History ListsSaving a Call History List Number to Your Directory Setting or Changing a Phone Password Accessing VoicemailSelect Set Password Using Advanced Phone Features Blocking Anonymous Calls Configuring Privacy and Security FeaturesUsing Advanced Phone Features Blocking Caller IDChoose Block Anonymous Call and press edit Using Secure CallEnabling Dial Assistance Creating Speed DialsSelect Preferences Choose Dial Preferences and press edit Select Speed Dial Creating Speed Dials on Unused Line ButtonsCreating Numerical Speed Dials Interface. See Creating Speed Dials, onUsing Speed Dials Using the Paging FeatureCisco SPA 504G, SPA508G, SPA509G Paging a Group of Phones Monitoring/Accessing Another Phone from Your PhoneConfiguring Auto Answer Paging Another PhoneCustomizing Your LCD Screen Changing the LCD Screen ContrastWeb Interface. See Changing the LCD Contrast, on Select Screen Saver Mode Changing the Screen Backlight SettingsConfiguring the Phone Screen Saver Select Preferences Choose Back Light Timer and press editScreen Saver Mode, choose Screen Saver Icon and press edit Screen Saver Mode, Choose Enable Screen Saver and press editSelect Ring Tone Using Ring TonesTurning on the Screen Saver Changing Your Ring ToneSelect Time/Date Configuring Date and Time Parameters on Your PhoneUsing Star Codes Setting Your Phone’s Date and TimeCode Definition Activate Do Not Disturb. See Setting Do Not Disturb, Number Option Option NumberReboot See Rebooting Your Phone, Advanced Procedures for Technical Support PersonnelCisco SPA 502G, SPA 504G, SPA 508G, SPA Rebooting Your PhoneUsing the Web Interface Logging in to the Web Interface Configuring Call Forwarding Under Supplementary Services, locate the CW Setting field Configuring Call WaitingBlocking Anonymous Calls Blocking Caller IDUsing Your Personal Directory Viewing Call History Lists=Marketingp=5045551212 Accepting Text Messages Adjusting Audio Volume Changing the LCD Contrast Configuring the Phone Screen SaverConfiguring the Phone Screen Saver Using the Cisco SPA 500S Attendant Console Using the Cisco SPA 500S Attendant Console Connecting a Single Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Provided with the Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Configuring the Cisco SPA 500S on Connecting a Second Cisco SPA 500SUsing the Cisco SPA 500S Attendant Console Configuring the Cisco SPA 500S Using the Cisco SPA 500S Monitoring the Cisco SPA 500SClick the Att Console Status tab Product Resources SupportProduct Documentation Cisco Small Business List of Documents