Cisco Systems 509G manual Redialing, Transferring a Held Call to an Active Call

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Using Basic Phone Functions

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Redialing

 

 

 

 

 

Transferring a Held Call to an Active Call

NOTE Does not apply to the Cisco SPA 501G.

If you have a call on hold and an active call, you can transfer one of these calls to the other call, connecting the two callers. (This differs from a conference call because you no longer remain part of the call after the transfer.)

With an active call and one or more calls on hold, press the xferLx softkey.

If you have only one call on hold, the call is transferred to the active party and you are disconnected.

If you have more than one call on hold, choose the held call you want to transfer by pressing the line button of the call on hold.

Redialing

Cisco SPA 502G, SPA 504G, SPA 508G, SPA 509G:

To redial the last number called, press the redial softkey twice.

To redial another number:

STEP 1 Press the redial softkey and select the desired number.

STEP 2 (Optional) Press edit to select a number and modify it (for example, to add an area code). When you’re done, press ok.

STEP 3 Lift the handset or press dial to automatically dial the selected number.

Cisco SPA 501G:

To redial the last number, press the Redial button.

Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP)

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Contents User Guide Cisco Systems, Inc. All rights reserved OL-19750-02 Contents Getting Started Installing Your PhoneContents Using Basic Phone Functions Using Advanced Phone Features ContentsContents Using the Web InterfaceUsing the Cisco SPA 500S Attendant Console Appendix a Where to Go From HereGetting Started About This DocumentOrganization Overview of the Cisco Small Business Pro IP Phones Understanding Your Phone’s Lines and Buttons Phone ComponentsCalls section on Softkey Buttons Button Function Using Keypad Shortcuts Cisco SPA 500S Attendant Console Caring for Your Phone ConsoleInstalling Your Phone Before You Begin Phone ConnectionsConnecting the Handset Installing the Stand OptionalMounting the Phone to the Wall Optional MB100 Wall Mount KitInstalling Your Phone Installing Your Phone Plug in the Ethernet and power cables Reversing the Handset Retention Tab Connecting the Power Connecting Your Phone to the Network Connecting the Phone to the Wireless NetworkConnecting a PC to Your Phone Optional Connecting Wired and Wireless Headsets OptionalVerifying Phone Startup Determining Your Current Firmware Version Upgrading Your Phone’s FirmwareCisco SPA 502G, SPA 504G, SPA 508G, SPA 509G Cisco SPA 501G Download the Firmware Get Your Phone’s IP AddressSPA 501G Install the Firmware Spa504-6-2-0.exeUsing Basic Phone Functions Using Phone Hardware and Accessories Using the SpeakerphoneUsing the Headset with Your IP Phone Sending Audio to the Phone SpeakerChoosing Your Preferred Audio Device Select Preferences Choose Send Audio to Speaker editAdjusting Call Volume and Muting Adjusting Call VolumeAdjusting the Ringer Volume Using MuteUsing Dial Assistance Putting a Call on HoldEnding a Call Resuming a CallTransferring Calls Performing an Attended Transfer Performing an Unattended Blind TransferRedialing Transferring a Held Call to an Active CallViewing and Returning Missed Calls Select Call History Select Missed CallsInterface see the Configuring Call Forwarding section on Turning the Missed Calls Shortcut On and OffForwarding Calls Select Preferences Choose Miss Call Shortcut and press editForwarding Calls When Your Phone is Busy Using the cfwd sofkeyUsing the star code Forwarding All CallsDelaying Call Forwarding When You Don’t Answer the Phone Forwarding Calls When You Don’t Answer the PhoneUsing the Setup button Setting Do Not Disturb Using the dnd softkeyStopping Call Forwarding Activating Do Not DisturbUsing the -dnd softkey Interface. See the Configuring Call Waiting section onTurning Call Waiting On and Off Deactivating Do Not DisturbPicking Up a Call Select PreferencesParking a Call Placing a Three-Way Conference Call Select Call Park StatusConferencing a Held Call with an Active Call Using Your Personal Directory Using the Phone DirectoriesInterface. See the Using Your Personal Directory section on Select Corporate Directory Using the Corporate DirectoryScroll to the Ldap Directory Name and press Select Using the Call History Lists Viewing the Call History ListsInterface. See the Viewing Call History Lists section on Select Call HistoryDeleting a Number from the Call History Lists Calling from the Call History ListsSaving a Call History List Number to Your Directory Accessing Voicemail Setting or Changing a Phone PasswordSelect Set Password Using Advanced Phone Features Configuring Privacy and Security Features Using Advanced Phone FeaturesBlocking Caller ID Blocking Anonymous CallsUsing Secure Call Choose Block Anonymous Call and press editCreating Speed Dials Enabling Dial AssistanceSelect Preferences Choose Dial Preferences and press edit Creating Speed Dials on Unused Line Buttons Creating Numerical Speed DialsInterface. See Creating Speed Dials, on Select Speed DialUsing the Paging Feature Using Speed DialsCisco SPA 504G, SPA508G, SPA509G Monitoring/Accessing Another Phone from Your Phone Configuring Auto AnswerPaging Another Phone Paging a Group of PhonesChanging the LCD Screen Contrast Customizing Your LCD ScreenWeb Interface. See Changing the LCD Contrast, on Changing the Screen Backlight Settings Configuring the Phone Screen SaverSelect Preferences Choose Back Light Timer and press edit Select Screen Saver ModeScreen Saver Mode, Choose Enable Screen Saver and press edit Screen Saver Mode, choose Screen Saver Icon and press editUsing Ring Tones Turning on the Screen SaverChanging Your Ring Tone Select Ring ToneConfiguring Date and Time Parameters on Your Phone Using Star CodesSetting Your Phone’s Date and Time Select Time/DateCode Definition Activate Do Not Disturb. See Setting Do Not Disturb, Number Option Number OptionAdvanced Procedures for Technical Support Personnel Reboot See Rebooting Your Phone,Rebooting Your Phone Cisco SPA 502G, SPA 504G, SPA 508G, SPAUsing the Web Interface Logging in to the Web Interface Configuring Call Forwarding Configuring Call Waiting Under Supplementary Services, locate the CW Setting fieldBlocking Caller ID Blocking Anonymous CallsViewing Call History Lists Using Your Personal Directory=Marketingp=5045551212 Accepting Text Messages Adjusting Audio Volume Configuring the Phone Screen Saver Changing the LCD ContrastConfiguring the Phone Screen Saver Using the Cisco SPA 500S Attendant Console Using the Cisco SPA 500S Attendant Console Connecting a Single Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Provided with the Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Connecting a Second Cisco SPA 500S Configuring the Cisco SPA 500S onUsing the Cisco SPA 500S Attendant Console Configuring the Cisco SPA 500S Monitoring the Cisco SPA 500S Using the Cisco SPA 500SClick the Att Console Status tab Support Product ResourcesProduct Documentation List of Documents Cisco Small Business