Cisco Systems 509G manual Conferencing a Held Call with an Active Call, Cisco SPA 501G

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Using Basic Phone Functions

3

 

Placing a Three-Way Conference Call

 

 

 

 

 

STEP 3 Press the conf softkey again. All three parties are connected in the conference call.

When you hang up, the other two parties are disconnected.

Cisco SPA 501G:

STEP 1 Press the Conference button during an active call. The first call is placed on hold, a second line is opened, and you hear a dial tone.

STEP 2 Dial the second person’s telephone number.

STEP 3 Press the Conference button again. All three parties are connected in the conference call.

When you hang up, the other two parties are disconnected.

Conferencing a Held Call with an Active Call

NOTE Does not apply to the Cisco SPA 501G.

If you have a call on hold and an active call, you can create a conference call between the active call, the call on hold, and you.

With an active call and one or more calls on hold, press the confLx softkey.

If you have only one call on hold, the conference call is created between the three of you.

If you have more than one call on hold, choose the held call you want to conference in by pressing the line button of the call on hold.

Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP)

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Contents User Guide Cisco Systems, Inc. All rights reserved OL-19750-02 Contents Getting Started Installing Your PhoneContents Using Basic Phone Functions Using Advanced Phone Features ContentsContents Using the Web InterfaceUsing the Cisco SPA 500S Attendant Console Appendix a Where to Go From HereGetting Started About This DocumentOrganization Overview of the Cisco Small Business Pro IP Phones Understanding Your Phone’s Lines and Buttons Phone ComponentsCalls section on Softkey Buttons Button Function Using Keypad Shortcuts Cisco SPA 500S Attendant Console Caring for Your Phone ConsoleInstalling Your Phone Before You Begin Phone ConnectionsConnecting the Handset Installing the Stand OptionalMounting the Phone to the Wall Optional MB100 Wall Mount KitInstalling Your Phone Installing Your Phone Plug in the Ethernet and power cables Reversing the Handset Retention Tab Connecting the Power Connecting Your Phone to the Network Connecting the Phone to the Wireless NetworkConnecting a PC to Your Phone Optional Connecting Wired and Wireless Headsets OptionalVerifying Phone Startup Cisco SPA 502G, SPA 504G, SPA 508G, SPA 509G Upgrading Your Phone’s FirmwareDetermining Your Current Firmware Version SPA 501G Download the Firmware Get Your Phone’s IP AddressCisco SPA 501G Install the Firmware Spa504-6-2-0.exeUsing Basic Phone Functions Using the Headset with Your IP Phone Using Phone Hardware and AccessoriesUsing the Speakerphone Sending Audio to the Phone SpeakerChoosing Your Preferred Audio Device Select Preferences Choose Send Audio to Speaker editAdjusting the Ringer Volume Adjusting Call Volume and MutingAdjusting Call Volume Using MuteUsing Dial Assistance Putting a Call on HoldTransferring Calls Resuming a CallEnding a Call Performing an Attended Transfer Performing an Unattended Blind TransferRedialing Transferring a Held Call to an Active CallViewing and Returning Missed Calls Select Call History Select Missed CallsForwarding Calls Interface see the Configuring Call Forwarding section onTurning the Missed Calls Shortcut On and Off Select Preferences Choose Miss Call Shortcut and press editUsing the star code Forwarding Calls When Your Phone is BusyUsing the cfwd sofkey Forwarding All CallsUsing the Setup button Forwarding Calls When You Don’t Answer the PhoneDelaying Call Forwarding When You Don’t Answer the Phone Stopping Call Forwarding Setting Do Not DisturbUsing the dnd softkey Activating Do Not DisturbTurning Call Waiting On and Off Using the -dnd softkeyInterface. See the Configuring Call Waiting section on Deactivating Do Not DisturbPicking Up a Call Select PreferencesParking a Call Placing a Three-Way Conference Call Select Call Park StatusConferencing a Held Call with an Active Call Interface. See the Using Your Personal Directory section on Using the Phone DirectoriesUsing Your Personal Directory Scroll to the Ldap Directory Name and press Select Using the Corporate DirectorySelect Corporate Directory Interface. See the Viewing Call History Lists section on Using the Call History ListsViewing the Call History Lists Select Call HistorySaving a Call History List Number to Your Directory Calling from the Call History ListsDeleting a Number from the Call History Lists Select Set Password Setting or Changing a Phone PasswordAccessing Voicemail Using Advanced Phone Features Blocking Caller ID Configuring Privacy and Security FeaturesUsing Advanced Phone Features Blocking Anonymous CallsUsing Secure Call Choose Block Anonymous Call and press editSelect Preferences Choose Dial Preferences and press edit Enabling Dial AssistanceCreating Speed Dials Interface. See Creating Speed Dials, on Creating Speed Dials on Unused Line ButtonsCreating Numerical Speed Dials Select Speed DialCisco SPA 504G, SPA508G, SPA509G Using Speed DialsUsing the Paging Feature Paging Another Phone Monitoring/Accessing Another Phone from Your PhoneConfiguring Auto Answer Paging a Group of PhonesWeb Interface. See Changing the LCD Contrast, on Customizing Your LCD ScreenChanging the LCD Screen Contrast Select Preferences Choose Back Light Timer and press edit Changing the Screen Backlight SettingsConfiguring the Phone Screen Saver Select Screen Saver ModeScreen Saver Mode, Choose Enable Screen Saver and press edit Screen Saver Mode, choose Screen Saver Icon and press editChanging Your Ring Tone Using Ring TonesTurning on the Screen Saver Select Ring ToneSetting Your Phone’s Date and Time Configuring Date and Time Parameters on Your PhoneUsing Star Codes Select Time/DateCode Definition Activate Do Not Disturb. See Setting Do Not Disturb, Number Option Number OptionAdvanced Procedures for Technical Support Personnel Reboot See Rebooting Your Phone,Rebooting Your Phone Cisco SPA 502G, SPA 504G, SPA 508G, SPAUsing the Web Interface Logging in to the Web Interface Configuring Call Forwarding Configuring Call Waiting Under Supplementary Services, locate the CW Setting fieldBlocking Caller ID Blocking Anonymous Calls=Marketingp=5045551212 Using Your Personal DirectoryViewing Call History Lists Accepting Text Messages Adjusting Audio Volume Configuring the Phone Screen Saver Changing the LCD ContrastConfiguring the Phone Screen Saver Using the Cisco SPA 500S Attendant Console Using the Cisco SPA 500S Attendant Console Connecting a Single Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Provided with the Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Connecting a Second Cisco SPA 500S Configuring the Cisco SPA 500S onUsing the Cisco SPA 500S Attendant Console Configuring the Cisco SPA 500S Click the Att Console Status tab Using the Cisco SPA 500SMonitoring the Cisco SPA 500S Product Documentation Product ResourcesSupport List of Documents Cisco Small Business