Cisco Systems DVC-1000 manual Troubleshooting, Telephone doesn’t ring with an incoming call

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Troubleshooting (continued)

4.Telephone or televison produces an off-hook signal. Telephone is off the hook. Hang up the phone.

5.Telephone or television produces a fast busy signal. Person you are trying to call is not registered with the directory service. Call the person using direct IP or wait until the person is registered with the directory service.

Person you are trying to call is in a call or has rejected your call. Try your call at a later time.

6.Picking up the phone displays a window with speed dial list or brings up a message about no entries in the speed dial list.

VideoPhone is not registered with the directory service. Sometimes it takes the VideoPhone up to ten minutes to register.

Verify all network settings, including DNS. See Network section for reference.

7. Telephone doesn’t ring with an incoming call.

VideoPhone is set for Auto-Answer.If the VideoPhone is set up for Auto-Answer then the phone will not ring with an incoming call. Fix by turning off Auto-Answer via the Settings/General menu.

Telephone is not properly plugged in. Ensure that the phone is properly plugged into the VideoPhone. If the telephone is not self- powered, ensure that it is properly plugged into a power supply.

Consult your telephone user manual for reference.

Telephone ringer is off. Make sure the ringer on the phone is turned on. Consult your telephone user manual for reference.

8. VideoPhone freezes-up while answering a call.

VideoPhone is not functioning properly behind a firewall. See next section, “No video in a call” solution.

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Contents I2 eyeTM Contents Introduction Package Contents System RequirementsFeatures & Benefits ConnectionsLEDs LEDUsing the Remote Control Getting StartedRemote Control Layout Speakerphone Mode Adjust ContrastUsing the On-Screen Keyboard Welcome Screen Using the Setup WizardPersonal Information Screen Using the Setup Wizard Obtain an IP Address automatically DefaultNetwork Address Screen IP Address, Subnet mask, GatewayDNS Domain Naming System Screen Network Speed ScreenUsing a Telephone with the DVC-1000 System RestartUsing the DVC-1000 Status IconsUsing the DVC-1000 Privacy Status IconsAnswering an Incoming VideoPhone call Audio Video Do Not DisturbPlacing a Manual Dial VideoPhone Call Using the Remote Speakerphone Mode Entering Phone Numbers Using the DVCEntering IP Addresses Using the Configuration Menu SettingsMain Screen DialUsing the Configuration Menu Main Screen DialSpeed Dial List Manual DialAdd Remove Edit CloseDefault View Main Screen ViewFull Screen View Display ConnectionUpdate Main Screen SettingsGeneral Personal Information Network Turn on video privacy when answering calls Main Screen Settings GeneralAlways answer incoming calls Main Screen Settings Personal Information NameAddress Main Screen Settings NetworkPublic IP Speed Main Screen Settings Network Address IP Address Subnet mask GatewayMain Screen Settings Network DNS Primary DNS Secondary DNSMain Screen Settings Network Public IP Address Use Private IP Address Specify public IP Public IP addressMain Screen Settings Network Network Speed Main Screen Settings Update Audio Privacy Main Screen PrivacyVideo Privacy Do not Disturb Upgrades Opening Ports on Your Routers and Gateways Click Enabled How to open ports on a routerUnder Private Port and Public Port , enter Opening Ports on Your Routers and Gateways Network With Multiple Public IP Addresses Broadband Modem and One PCBroadband Modem, Multiple PCs and a Router Broadband Modem, Multiple PCs and a HubBroadband Modem Only Troubleshooting Cannot make a call using a phone numberError Message displays on main screen Cannot make direct IP callsTelephone doesn’t ring with an incoming call TroubleshootingVideoPhone freezes-up while answering a call No video in a call Poor video in a callVideo freezes during a call No audio in callAudio stops during a call Excessive delay during a conversationAudio has a echo Error Displays on main screen Public IP button is not enabledVideoPhone cannot obtain IP Address automatically VideoPhone reports packet lossIncorrect Network Speeds VideoPhone does not boot up Video is not being displayed on televisionWhat is D-Link´s i2eye? Frequently Asked QuestionsWhat is the D-Link Ldap Directory Service? Frequently Asked Question What standards drive i2eye? What devices can I connect to with the DVC-1000?Do I have to take every call? Glossary of Terms Glossary of Terms Between network devices over a network Technical Specifications Technical Specifications Contacting Technical Support Technical SupportWarranty and Registration Statutory 02/28/2003

DVC-1000 specifications

The Cisco Systems DVC-1000 is a versatile device designed to enhance audio and video surveillance capabilities in security and monitoring applications. As part of Cisco's line of digital video conferencing and surveillance solutions, the DVC-1000 provides a blend of advanced technology and user-centric features that make it a valuable asset for both enterprise and government sectors.

One of the main characteristics of the DVC-1000 is its high-definition video capabilities. It supports various resolutions, providing clear and detailed footage that is crucial for identifying subjects in security scenarios. The device is equipped with advanced compression technology, enabling it to manage bandwidth effectively without compromising video quality. This makes it an ideal solution for environments where bandwidth may be limited or where multiple cameras are in use.

The DVC-1000 is also characterized by its scalability. It can seamlessly integrate with existing Cisco video surveillance systems or work independently, thereby fitting into a wide range of infrastructures. Its compatibility with both analog and IP-based cameras provides flexibility to users, allowing them to tailor their surveillance solutions according to their specific needs.

Another significant feature is the DVC-1000's robust security protocols. The device employs end-to-end encryption, ensuring that the video streams are safeguarded against unauthorized access. Additionally, it supports various authentication methods, allowing organizations to control user access and maintain high levels of security across their networks.

In terms of management, the DVC-1000 offers user-friendly interfaces and supports various management software platforms, making it simple for administrators to set up, monitor, and maintain their video surveillance systems. Its remote management capabilities allow users to access the device from different locations, facilitating real-time monitoring and maintenance.

Finally, Cisco's commitment to quality and reliability is reflected in the DVC-1000's durable design. Built to withstand a range of environmental conditions, the device ensures consistent performance, making it suitable for both indoor and outdoor installations.

In conclusion, the Cisco Systems DVC-1000 is a feature-rich device that combines high-definition video capabilities, security, scalability, and ease of management, making it an excellent choice for organizations looking to enhance their surveillance and video conferencing systems. Its advanced technologies and robust design ensure reliability and effectiveness in a wide array of applications.
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