Cisco Systems DVC-1000 manual Contacting Technical Support

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Contacting Technical Support

Technical Support

You can find the most recent software and user documentation on the i2eye website.

D-Linkprovides free technical support for customers within the United States and Canada for the duration of the warranty period on this product.

U.S. and Canadian customers can contact D-Linktechnical support through our web site or by phone.

Tech Support for customers within the United States:

D-Link i2Eye Technical Support over the Telephone: (800) 93-i2EYE

24 hours a day, seven days a week

D-Link Technical Support over the Internet:

http://www.i-2-eye.com

email: support@i-2-eye.com

nTech Support for customers within Canada:

D-Link Technical Support over the Telephone: (800) 361-5265

Monday to Friday 8:30am to 9:00pm EST

D-Link Technical Support over the Internet: http://support.dlink.ca email:support@dlink.ca

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Contents I2 eyeTM Contents Introduction System Requirements Package ContentsConnections Features & BenefitsLED LEDsGetting Started Using the Remote ControlSpeakerphone Mode Adjust Contrast Remote Control LayoutUsing the On-Screen Keyboard Welcome Screen Using the Setup WizardPersonal Information Screen IP Address, Subnet mask, Gateway Using the Setup WizardObtain an IP Address automatically Default Network Address ScreenNetwork Speed Screen DNS Domain Naming System ScreenSystem Restart Using a Telephone with the DVC-1000Status Icons Using the DVC-1000Audio Video Do Not Disturb Using the DVC-1000Privacy Status Icons Answering an Incoming VideoPhone callPlacing a Manual Dial VideoPhone Call Using the Remote Speakerphone Mode Entering Phone Numbers Using the DVCEntering IP Addresses Dial Using the Configuration MenuSettings Main ScreenManual Dial Using the Configuration MenuMain Screen Dial Speed Dial ListRemove Edit Close AddDisplay Connection Default ViewMain Screen View Full Screen ViewUpdate Main Screen SettingsGeneral Personal Information Network Turn on video privacy when answering calls Main Screen Settings GeneralAlways answer incoming calls Name Main Screen Settings Personal InformationAddress Main Screen Settings NetworkPublic IP Speed IP Address Subnet mask Gateway Main Screen Settings Network AddressPrimary DNS Secondary DNS Main Screen Settings Network DNSUse Private IP Address Specify public IP Public IP address Main Screen Settings Network Public IP AddressMain Screen Settings Network Network Speed Main Screen Settings Update Audio Privacy Main Screen PrivacyVideo Privacy Do not Disturb Upgrades Opening Ports on Your Routers and Gateways Click Enabled How to open ports on a routerUnder Private Port and Public Port , enter Opening Ports on Your Routers and Gateways Broadband Modem and One PC Network With Multiple Public IP AddressesBroadband Modem, Multiple PCs and a Router Broadband Modem, Multiple PCs and a HubBroadband Modem Only Cannot make direct IP calls TroubleshootingCannot make a call using a phone number Error Message displays on main screenTelephone doesn’t ring with an incoming call TroubleshootingVideoPhone freezes-up while answering a call Poor video in a call No video in a callNo audio in call Video freezes during a callAudio stops during a call Excessive delay during a conversationAudio has a echo VideoPhone reports packet loss Error Displays on main screenPublic IP button is not enabled VideoPhone cannot obtain IP Address automaticallyIncorrect Network Speeds Video is not being displayed on television VideoPhone does not boot upWhat is D-Link´s i2eye? Frequently Asked QuestionsWhat is the D-Link Ldap Directory Service? Frequently Asked Question What standards drive i2eye? What devices can I connect to with the DVC-1000?Do I have to take every call? Glossary of Terms Glossary of Terms Between network devices over a network Technical Specifications Technical Specifications Technical Support Contacting Technical SupportWarranty and Registration Statutory 02/28/2003

DVC-1000 specifications

The Cisco Systems DVC-1000 is a versatile device designed to enhance audio and video surveillance capabilities in security and monitoring applications. As part of Cisco's line of digital video conferencing and surveillance solutions, the DVC-1000 provides a blend of advanced technology and user-centric features that make it a valuable asset for both enterprise and government sectors.

One of the main characteristics of the DVC-1000 is its high-definition video capabilities. It supports various resolutions, providing clear and detailed footage that is crucial for identifying subjects in security scenarios. The device is equipped with advanced compression technology, enabling it to manage bandwidth effectively without compromising video quality. This makes it an ideal solution for environments where bandwidth may be limited or where multiple cameras are in use.

The DVC-1000 is also characterized by its scalability. It can seamlessly integrate with existing Cisco video surveillance systems or work independently, thereby fitting into a wide range of infrastructures. Its compatibility with both analog and IP-based cameras provides flexibility to users, allowing them to tailor their surveillance solutions according to their specific needs.

Another significant feature is the DVC-1000's robust security protocols. The device employs end-to-end encryption, ensuring that the video streams are safeguarded against unauthorized access. Additionally, it supports various authentication methods, allowing organizations to control user access and maintain high levels of security across their networks.

In terms of management, the DVC-1000 offers user-friendly interfaces and supports various management software platforms, making it simple for administrators to set up, monitor, and maintain their video surveillance systems. Its remote management capabilities allow users to access the device from different locations, facilitating real-time monitoring and maintenance.

Finally, Cisco's commitment to quality and reliability is reflected in the DVC-1000's durable design. Built to withstand a range of environmental conditions, the device ensures consistent performance, making it suitable for both indoor and outdoor installations.

In conclusion, the Cisco Systems DVC-1000 is a feature-rich device that combines high-definition video capabilities, security, scalability, and ease of management, making it an excellent choice for organizations looking to enhance their surveillance and video conferencing systems. Its advanced technologies and robust design ensure reliability and effectiveness in a wide array of applications.