Cisco Systems DVC-1000 manual Error Displays on main screen, Public IP button is not enabled

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Troubleshooting (continued)

16. Error Displays on main screen.

VideoPhone cannot obtain public IP Address (Router’s address). See “VideoPhone cannot obtain IP Address automatically” section below.

17. VideoPhone cannot obtain IP Address automatically

Not properly connected to a DHCP server. Check connection to LAN, by verifying a link light on the back of the VideoPhone. Make sure that the router is set-up for DHCP. Consult either your router’s user manual for reference or your network administrator.

IP Address is not accessible to the VideoPhone. Need to statically assign an IP Address, subnet mask, gateway and DNS values. These values will be given to you either by your ISP or your network administrator. If the VideoPhone is on a private network consult your router’s user manual or network administrator.

Modem not enabled to assign more than one private IP (This is common in DSL environments) Reset modem. Once booted, connect the VideoPhone and allow theDHCP function to assign an IP.

18. Public IP button is not enabled.

VideoPhone hasn’t been able to detect IP Address yet. The VideoPhone can take up to ten minutes to auto detect the public IP Address. Be sure you wait long enough. Also check the DNS settings in the Network>DNS screen.

19. VideoPhone reports packet loss.

Incorrect Network Speeds. See Incorrect Network Speeds section in this Troubleshooting Guide.

Network line is congested. If the packet loss is from one to six percent it will probably be due to network congestion. The

VideoPhone will be able to recover.

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Contents I2 eyeTM Contents Introduction Package Contents System RequirementsFeatures & Benefits ConnectionsLEDs LEDUsing the Remote Control Getting StartedRemote Control Layout Speakerphone Mode Adjust ContrastUsing the On-Screen Keyboard Personal Information Screen Using the Setup WizardWelcome Screen Using the Setup Wizard Obtain an IP Address automatically DefaultNetwork Address Screen IP Address, Subnet mask, GatewayDNS Domain Naming System Screen Network Speed ScreenUsing a Telephone with the DVC-1000 System RestartUsing the DVC-1000 Status IconsUsing the DVC-1000 Privacy Status IconsAnswering an Incoming VideoPhone call Audio Video Do Not DisturbPlacing a Manual Dial VideoPhone Call Using the Remote Speakerphone Mode Entering IP Addresses Using the DVCEntering Phone Numbers Using the Configuration Menu SettingsMain Screen DialUsing the Configuration Menu Main Screen DialSpeed Dial List Manual DialAdd Remove Edit CloseDefault View Main Screen ViewFull Screen View Display ConnectionGeneral Personal Information Network Main Screen SettingsUpdate Always answer incoming calls Main Screen Settings GeneralTurn on video privacy when answering calls Main Screen Settings Personal Information NamePublic IP Speed Main Screen Settings NetworkAddress Main Screen Settings Network Address IP Address Subnet mask GatewayMain Screen Settings Network DNS Primary DNS Secondary DNSMain Screen Settings Network Public IP Address Use Private IP Address Specify public IP Public IP addressMain Screen Settings Network Network Speed Main Screen Settings Update Video Privacy Do not Disturb Main Screen PrivacyAudio Privacy Upgrades Opening Ports on Your Routers and Gateways Under Private Port and Public Port , enter How to open ports on a routerClick Enabled Opening Ports on Your Routers and Gateways Network With Multiple Public IP Addresses Broadband Modem and One PCBroadband Modem Only Broadband Modem, Multiple PCs and a HubBroadband Modem, Multiple PCs and a Router Troubleshooting Cannot make a call using a phone numberError Message displays on main screen Cannot make direct IP callsVideoPhone freezes-up while answering a call TroubleshootingTelephone doesn’t ring with an incoming call No video in a call Poor video in a callVideo freezes during a call No audio in callAudio has a echo Excessive delay during a conversationAudio stops during a call Error Displays on main screen Public IP button is not enabledVideoPhone cannot obtain IP Address automatically VideoPhone reports packet lossIncorrect Network Speeds VideoPhone does not boot up Video is not being displayed on televisionWhat is the D-Link Ldap Directory Service? Frequently Asked QuestionsWhat is D-Link´s i2eye? Frequently Asked Question Do I have to take every call? What devices can I connect to with the DVC-1000?What standards drive i2eye? Glossary of Terms Glossary of Terms Between network devices over a network Technical Specifications Technical Specifications Contacting Technical Support Technical SupportWarranty and Registration Statutory 02/28/2003

DVC-1000 specifications

The Cisco Systems DVC-1000 is a versatile device designed to enhance audio and video surveillance capabilities in security and monitoring applications. As part of Cisco's line of digital video conferencing and surveillance solutions, the DVC-1000 provides a blend of advanced technology and user-centric features that make it a valuable asset for both enterprise and government sectors.

One of the main characteristics of the DVC-1000 is its high-definition video capabilities. It supports various resolutions, providing clear and detailed footage that is crucial for identifying subjects in security scenarios. The device is equipped with advanced compression technology, enabling it to manage bandwidth effectively without compromising video quality. This makes it an ideal solution for environments where bandwidth may be limited or where multiple cameras are in use.

The DVC-1000 is also characterized by its scalability. It can seamlessly integrate with existing Cisco video surveillance systems or work independently, thereby fitting into a wide range of infrastructures. Its compatibility with both analog and IP-based cameras provides flexibility to users, allowing them to tailor their surveillance solutions according to their specific needs.

Another significant feature is the DVC-1000's robust security protocols. The device employs end-to-end encryption, ensuring that the video streams are safeguarded against unauthorized access. Additionally, it supports various authentication methods, allowing organizations to control user access and maintain high levels of security across their networks.

In terms of management, the DVC-1000 offers user-friendly interfaces and supports various management software platforms, making it simple for administrators to set up, monitor, and maintain their video surveillance systems. Its remote management capabilities allow users to access the device from different locations, facilitating real-time monitoring and maintenance.

Finally, Cisco's commitment to quality and reliability is reflected in the DVC-1000's durable design. Built to withstand a range of environmental conditions, the device ensures consistent performance, making it suitable for both indoor and outdoor installations.

In conclusion, the Cisco Systems DVC-1000 is a feature-rich device that combines high-definition video capabilities, security, scalability, and ease of management, making it an excellent choice for organizations looking to enhance their surveillance and video conferencing systems. Its advanced technologies and robust design ensure reliability and effectiveness in a wide array of applications.
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