Cisco Systems DVC-1000 manual No video in a call, Poor video in a call

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Troubleshooting (continued)

9. No video in a call.

Video cables are not plugged in correctly. Ensure that your video cables are correctly plugged into the TV. Make sure that the TV is set for video input. Consult your TV manual for reference.

Incorrect network speeds. See Incorrect Network Speeds Section in this Troubleshooting Guide.

VideoPhone is not functioning properly behind a firewall. Place the IP address of the VideoPhone in the DMZ of the firewall. Consult your routers documentation or your network administrator for help on doing this.

Port forward the appropriate ports to the VideoPhone. The VideoPhone needs ports 1720 (TCP) and ports 15328-15333 (TCP and UDP) open to function properly. Consult your routers documentation or your network administrator for help on doing this.

VideoPhone is not functioning properly behind NAT. Go to Settings/Network/Public IP. Press Enter on the remote when the cursor is over “Auto detect public IP Address.” If the VideoPhone is unable to detect the public IP Address, it should be entered manually using “Use specific IP Address.” The VideoPhone’s public IP Address is given to you by either your ISP or network administrator.

10. Poor video in a call.

Camera out of focus. The far site should focus their camera by twisting the knob on the VideoPhone until the image is in focus. Incorrect Network Speeds. See Incorrect Network Speeds

Section in this Trouble Shooting Guide

 

Excessive motion in the picture you are receiving.

A

background with less motion provides a better, smoother video picture.

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Contents I2 eyeTM Contents Introduction System Requirements Package ContentsConnections Features & BenefitsLED LEDsGetting Started Using the Remote ControlSpeakerphone Mode Adjust Contrast Remote Control LayoutUsing the On-Screen Keyboard Personal Information Screen Using the Setup WizardWelcome Screen Obtain an IP Address automatically Default Using the Setup WizardNetwork Address Screen IP Address, Subnet mask, GatewayNetwork Speed Screen DNS Domain Naming System ScreenSystem Restart Using a Telephone with the DVC-1000Status Icons Using the DVC-1000Privacy Status Icons Using the DVC-1000Answering an Incoming VideoPhone call Audio Video Do Not DisturbPlacing a Manual Dial VideoPhone Call Using the Remote Speakerphone Mode Entering IP Addresses Using the DVCEntering Phone Numbers Settings Using the Configuration MenuMain Screen DialMain Screen Dial Using the Configuration MenuSpeed Dial List Manual DialRemove Edit Close AddMain Screen View Default ViewFull Screen View Display ConnectionGeneral Personal Information Network Main Screen SettingsUpdate Always answer incoming calls Main Screen Settings GeneralTurn on video privacy when answering calls Name Main Screen Settings Personal InformationPublic IP Speed Main Screen Settings NetworkAddress IP Address Subnet mask Gateway Main Screen Settings Network AddressPrimary DNS Secondary DNS Main Screen Settings Network DNSUse Private IP Address Specify public IP Public IP address Main Screen Settings Network Public IP AddressMain Screen Settings Network Network Speed Main Screen Settings Update Video Privacy Do not Disturb Main Screen PrivacyAudio Privacy Upgrades Opening Ports on Your Routers and Gateways Under Private Port and Public Port , enter How to open ports on a routerClick Enabled Opening Ports on Your Routers and Gateways Broadband Modem and One PC Network With Multiple Public IP AddressesBroadband Modem Only Broadband Modem, Multiple PCs and a HubBroadband Modem, Multiple PCs and a Router Cannot make a call using a phone number TroubleshootingError Message displays on main screen Cannot make direct IP callsVideoPhone freezes-up while answering a call TroubleshootingTelephone doesn’t ring with an incoming call Poor video in a call No video in a callNo audio in call Video freezes during a callAudio has a echo Excessive delay during a conversationAudio stops during a call Public IP button is not enabled Error Displays on main screenVideoPhone cannot obtain IP Address automatically VideoPhone reports packet lossIncorrect Network Speeds Video is not being displayed on television VideoPhone does not boot upWhat is the D-Link Ldap Directory Service? Frequently Asked QuestionsWhat is D-Link´s i2eye? Frequently Asked Question Do I have to take every call? What devices can I connect to with the DVC-1000?What standards drive i2eye? Glossary of Terms Glossary of Terms Between network devices over a network Technical Specifications Technical Specifications Technical Support Contacting Technical SupportWarranty and Registration Statutory 02/28/2003

DVC-1000 specifications

The Cisco Systems DVC-1000 is a versatile device designed to enhance audio and video surveillance capabilities in security and monitoring applications. As part of Cisco's line of digital video conferencing and surveillance solutions, the DVC-1000 provides a blend of advanced technology and user-centric features that make it a valuable asset for both enterprise and government sectors.

One of the main characteristics of the DVC-1000 is its high-definition video capabilities. It supports various resolutions, providing clear and detailed footage that is crucial for identifying subjects in security scenarios. The device is equipped with advanced compression technology, enabling it to manage bandwidth effectively without compromising video quality. This makes it an ideal solution for environments where bandwidth may be limited or where multiple cameras are in use.

The DVC-1000 is also characterized by its scalability. It can seamlessly integrate with existing Cisco video surveillance systems or work independently, thereby fitting into a wide range of infrastructures. Its compatibility with both analog and IP-based cameras provides flexibility to users, allowing them to tailor their surveillance solutions according to their specific needs.

Another significant feature is the DVC-1000's robust security protocols. The device employs end-to-end encryption, ensuring that the video streams are safeguarded against unauthorized access. Additionally, it supports various authentication methods, allowing organizations to control user access and maintain high levels of security across their networks.

In terms of management, the DVC-1000 offers user-friendly interfaces and supports various management software platforms, making it simple for administrators to set up, monitor, and maintain their video surveillance systems. Its remote management capabilities allow users to access the device from different locations, facilitating real-time monitoring and maintenance.

Finally, Cisco's commitment to quality and reliability is reflected in the DVC-1000's durable design. Built to withstand a range of environmental conditions, the device ensures consistent performance, making it suitable for both indoor and outdoor installations.

In conclusion, the Cisco Systems DVC-1000 is a feature-rich device that combines high-definition video capabilities, security, scalability, and ease of management, making it an excellent choice for organizations looking to enhance their surveillance and video conferencing systems. Its advanced technologies and robust design ensure reliability and effectiveness in a wide array of applications.
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